Custom Basements Solutions provided high-quality work for a fraction of the price. Cameron & Zach…read moreare very professional & skilled at their work. They provide a nonsense approach from the start to finish making a stressful situation (foundation repairs) easier. I highly recommend this company as a reputable & trusted business.

From the owner: Custom Basement Solutions is a dynamic new company that proudly serves the Fargo-Moorhead area. We…read moreoffer a comprehensive range of services to help homeowners address issues related to their basements and crawl spaces. Our services include foundation repair, basement waterproofing, crawl space encapsulation, and radon mitigation. We take pride in delivering high-quality work that meets the needs of our clients. We are dedicated to providing affordable solutions that meet the highest standards of quality and safety. Whether you need repairs, waterproofing, or radon mitigation, you can count on Custom Basement Solutions to deliver th results you need at a price you can afford.

They did drain tile in our house ten years ago. I had a leak and they were here immediately and…read morefigure out what was wrong. All good!

I had my basement done & everything was done professionally. Work was completed when he said it was…read more& all went well. If needed I would hire them again.

On April 24, 2026, we discovered water on the floor of our utility room, which had partially spread…read moreinto the carpeted family room. After checking for plumbing leaks and finding none, we pulled back sections of the carpet to allow the area to dry. The water appeared to be originating in the utility room and spreading into the family room and adjacent bedroom. Over the next several days, the problem continued to worsen. On April 26, 2026, we contacted Standard Water Control Systems (SWCS), a company we understood to be highly experienced in basement water issues. We explained our situation and scheduled an appointment with Nate Amdall, a Sales Specialist for SWCS. During his visit, Nate inspected the affected areas and examined our sump basket, which was dry. He quickly concluded that because our home was built in 2001, the builder had installed a deficient drain tile system that was now failing. We specifically asked whether the water problem could be caused by something else. Nate indicated that he did not believe so and stated that he had seen this same issue many times before. On April 30, 2026, Nate provided a proposal recommending installation of a new drain tile system. Trusting his expertise and diagnosis, we signed a contract with SWCS to perform the work. Between May 1 and June 1, 2026, I prepared the basement for the project by removing and disposing of all carpet, removing baseboards and cabinets where necessary, and relocating personal belongings. Throughout this period, standing water continued to appear every other day and then dry up. I repeatedly sent photographs to Nate documenting the ongoing water intrusion. On June 5 and June 8, 2026, SWCS installed the new drain tile system. The installation crew was professional and performed the work well. However, on June 7 and June 9, we again observed standing water in the exact same locations in the basement. We immediately contacted Nate, who advised that a member of the Service Department would need to inspect the issue. On June 10, 2026, Todd from the SWCS Service Department visited our home. After reviewing the history of the problem and inspecting the affected areas, he asked to test our floor drain. He observed our water softener discharging into the utility room floor drain during its normal regeneration cycle. Todd then manually initiated a regeneration cycle, and the floor drain immediately overflowed onto the basement floor. We watched the water travel across the basement and into all of the areas where moisture had previously appeared. Within approximately five minutes, Todd identified the actual cause of the problem: a clogged floor drain. The issue was unrelated to the drain tile system and did not require installation of a new one. Given Nate's confidence in his diagnosis and his representation of extensive experience with similar situations, we believe this simple test should have been performed before recommending a $10,400 drain tile replacement. Had it been conducted, the true cause of the problem would likely have been identified immediately. Later that same day, June 10, 2026, we contacted Roto-Rooter to clean the floor drain. The drain was cleared at a cost of $420, and the water problem was resolved. As a result of the incorrect diagnosis, we have incurred substantial costs and damages. We paid approximately $10,400 to SWCS for a drain tile system that did not address the actual problem. In addition, we estimate approximately $10,000 in costs to replace flooring and restore the basement after removing materials and preparing for the project based on SWCS's recommendations.

Before you hire any Water Control company hire a plumber to make sure you really need drain tile…read more After we hired this company we still had seeping water issues. After they were called twice they finally told us we had a leaking pipe. In addition, an employee stole a cellphone and a FIT BIT watch from our home and damaged our egress window. They fixed the egress window. The owner was not very pleasant, made us feel like we were not telling the truth. My husband literally spent hours changing passwords and canceling credit cards since the cellphone contained sensitive information. A few days later through Google find my device we pinned the cellphone at this business location, we called the police and had to take time away from our work to retrieve our phone. We never retreived our FITBIT watch. It was a nightmare! The company apologized but the damage was done!! The job itself was OK.. our sump pump has not been running at all .. probably because we never needed the drain tile in the first place. Be on alert when you have strangers coming in your house!! Apologies are not good enough after what this company put us through!!

The two guys who came out today, Ben Cook and Travis, were awesome. They were efficient and…read morethorough, keeping us informed all the way and answering my husband's numerous questions. Our steps were raised eight inches in one area! This will be the first winter we will not have to cling to the rail due to ice and a huge slope. They even removed and replaced a pot that I had forgotten to move.

Bryce Jacovetti and his crew did an awesome job, removed all old nasty material in the basement…read more And cleaned up after themselves!

Picture perfect quality and guarantee their work! Amazing people to work with!…read moreI would definitely recommend them to anyone. Any job is endless with this company!

From the owner: Geray Construction provides masonry repairs, concrete services, drainage system corrections, and…read morebasement waterproofing to the Moorhead, MN area.

It is my duty to warn you off this company. I paid $21,000 for a job that they did not do, a job…read moreprompted by our number one concern, a sinking dining room floor. It was my first concern, the first issue I raised with them, the number one thing we wanted done. They sold me a helical pier job with the contention that it would fix my sunken floor. I SPECIFICALLY asked about it and I was assured it would be handled. Near the end of the job, I asked why the floor hadn't come up as much as I would have liked and there were no good answers. After much note-taking and photographs and questions and repeated visits, I was just informed they consider this job done. They will not be doing anything else to support the floor in my dining room (unless I'm willing to cough up more money) and they also aren't willing to do any of the grading in my yard to make sure the ground slopes away from the new egress window they installed. I have 15 pages of notes and photographs detailing every aspect of what a disaster this has been. Worked through a torrential rainstorm, tried to get away without completing the job, didn't clean up, encountered issues with the egress window cover and didn't even bother to bring them up, and most of all, THEY THINK THEY'RE DONE when the primary reason I called them (the floor) is still a problem. I will NEVER recommend American Waterworks to another person, and I will go out of my way to share my experience with anybody who wants a recommendation. STAY FAR AWAY from American Waterworks. I'm considering legal action. They should be ashamed of themselves. Straight up profiteering and greed.

Charged $21,000 for a job they did not do for my father. The helical piers they installed did not…read morefix the sunken/creaking floor (the whole point of the helical piers,) the egress window does not open properly, they left my father's basement floor and ceiling a mess, and they didn't properly grade his yard to slope away from his house, it now slopes toward the egress window and towars his house, which will cause flooding issues in the spring. Please do not waste your money.

Super professional workers , such nice and cool owner Ryan, use to have some experience with them,…read moreany issues, strong , smart, and nice.