This is a terrible day care. Although most of the teachers…read moreare very sweet and caring the director is a horrible mean lying person. Her name is Christine and she is terrible. My child got hurt and she lied about it. My child can talk and said the teacher pushed him and she said my child lied. So not only will my child never be back I will do what I can to get Christime removed.

I would not recommend sending your children here. My daughter was enrolled for 3-4 months. She was…read morepunched in the head twice by another student and no incident report was made both times. During this time my daughter was having extreme melt downs about going to school. The second time my daughter came home with a HUGE LUMP on her head and told us exactly whats been going on. A boy was punching her in the head. we called, talked to administrators, and talked to teacher Ms Paige in person. STILL NO INCIDENT REPORT WAS MADE and the teacher said basically she has no clue what we were talking about but she would keep an eye out. At this point i was in contact with a few employees besides the teacher on a personal level who confirmed exactly what happened and what child was doing this behavior to multiple kids and it was not being handled properly. They refused to refund the security deposit, charged us an additional two weeks that the security should have covered, then called us for more money staring we didn't pay for two weeks prior to withdrawing our daughter (impossible, we have all bank statements). Ella from billing was supposed to contact us and never did. We were supposed to be supplied with the owners phone number and email, and it never was given to us. We pulled our child because the program was ran horribly, not because we just decided to. Our child was not being protected which means we should have got our security deposit back, not it basically stolen from us than trying to charge an additional month. This place will scheme you right out of your money, take advantage of children's speech delays, and not take proper protocol to protect your children. On top of safety issues there are health issues where protocol is not being followed. Kids who are sick are never sent home even if they have a fever, coughing, and snot running down there face. In three months we got the flu twice, RSV twice, and Covid once. So your child will be consistently ill. MULTIPLE issues coming from every department in this place. Keep ur child safe and healthy- skip kiddie academy. The second i pulled my daughter from this place and put into a different preschool program she started thriving instead of declining in every area. I could only assume they stopped doing incident reports because another child had 18 of them with bodily injuries and no one had any answers. This is illegal and god only knows what has happened to my child during this duration of time since nothing was ever reported.

As someone who attended Ducky Pond Pre School about 20 years ago there truly is no better way to…read morestart an education. I am full of fond memories. It is definitely a place to grow in creativity, teamwork and education. Ducky Pond set a foundation for me to grow And now I am loving and living the life I always dreamed of! Thanks Ducky Pond!

My daughter loves being at ducky pond. She always has a great day and loves her teachers. Its so…read morewonderful seeing the excitement in eyes when she talks about school.

Love love LOVE this daycare!! Mrs. Ann and her staff are the sweetest, most amazing people I've…read moreever had the pleasure of bringing my daughter to for childcare. It's in her home but in a separate part, as an apt would be in a house. There are so many toys, and lots of outdoor water play during the hot summer days. I was unsure of using an in-home childcare before I signed my daughter up here..( Especially considering her fees were so fair). The saying, "you get what u pay for", couldn't be further from the truth at Mrs. Ann's, Home Away From Home. I was pleasantly surprised. She even has an adorable little dog (hypoallergenic) that the kids just LOVED! Very much a " home away from home". Your children will be loved, safe, and have lots of fun while even learning a little too here.

Dealing with this daycare has been nothing short of a nightmare. Culminating in them throwing my 1…read moreand 3 year old grandkids out of their school. The owner lives in Florida and has clearly lost sight of her original mission. My mission is now to tell everyone about our horrific experience.

My child attends the Bloom Learning Center. Bloom is a child care and preK facility ran under the…read morerules and regulations of OCFS. Due to COVID-19 the center voluntarily shut down although deem essential by the state in which they are permitted to stay open. As the parents who have kids who attend this child care facility received an email from the owner stating "Many childcare centers remain open as they are deemed essential. Despite this Bloom chose to voluntarily close to protect the health and safety of ourselves" which is totally understandable. Upon reading this information , I spoke with another family who also attends who notified me when she asked about all the money every child has already paid for the rest of the month (70$ a day). Asked if the money already paid is being used toward future care when the facility reopens. Terribly was informed all families would NOT be getting the money already paid carried over and we would lose out all that money. Espically full time users like myself.From March 17 till the 31st. This is totally unacceptable and sad to know a community who keeps the establishment open by attending is robbing us essentially. We should be able to get atleast half a refund if not a full refund on the days we already paid for that they are closed by choice. Instead they are opening an outside child care facility in March and charging us all over again ofcourse because if they did not reopen in March they would get no income as us families only paid for April. Now they said they realize 3 year olds actually are capable of social distancing! Yeah ? In what world!In a time where everyone is being forced out of work , not voluntarily out of work like them, I think it isn't the time to be selfish. I want my money refunded or carried over to a later date when they are open again. You don't just get to decide you're closing because you want too and disregard the hundreds of dollars people already paid for those days.im not saying they shouldn't close if they want too but they should refund the families.

Customer service is an essential key to the operation of any business. Kim...the provider, lacks…read moreclass, candor, and the requisite customer service skills of a business professional. I do NOT recommend this "business."