I worked with Tien at Eden Professional Services LLC for 4 years for bookkeeping and billing. The…read moreservice was never great to begin with, but after I sold my business in Feb 2025, I stopped using her. Now, over a year later, I've been trying to get my final two months of 2025 bookkeeping and payroll records. I've had to follow up daily, and either get no response or "I'll do it later." This level of unresponsiveness is unacceptable. I don't recommend her--take your business somewhere more reliable.

Took away all the headache of filling my taxes. It was my first year having anything more…read morecomplicated than a W-2, but my tax filer explained everything to me and made things so simple. Very friendly and helpful. And such a great rate to file! Only 80 bucks to file both federal and state! H&R block charged me nearly double that last year. Will def be back to file here next year as well. Save yourself time and money by coming here! Not that this is important, but their office also had very cute decorations as well

Excellent Customer Service. This location can be busy at times but MiMi & her coworkers are always…read morevery responsive & courteous. MiMi has assisted me on more than one occasion & is the reason I will/would return. Thank You!

It's lei mKing season...Walked into this business today to see if I could purchase some…read moresingles...when I firstbaasked the cashier looked at me like was stupid and when I repeated it she asked " well how many do you need" with such a foul attitude I started to walk away right then...but I said, "just $20" before I could get it out of mouth almost she said, "I can't give you that many..." REALLY...ok but you don't have to be nasty about it...her attitude was foul and unnecessary and her communication skills leave alot to be desired...thankful I don't have to use that service...no I didn't get what I wanted but saying No with some courtesy is not a lot to ask...just ugly and mean

I am extremely disappointed with my experience with TaxCounsel. When I first contacted the firm, I…read morewas quoted a fee range of $2000-2500. I made it clear that I could not afford anything higher and that I needed to be notified if the work was ever going to exceed that amount. I was never warned of any increase and no clear communication was given as the bill grew. Their hourly rate of $275 per hour was not properly explained to me. My final bill ended up FAR!!! beyond the original estimate and the total was shocking If I had known the real cost or how many hours they would charge for basic communication and corrections, I would have never hired this firm. This experience has caused me significant financial stress and I cannot recommend their services based on what I went through. They did not honour their orginal quote. DO NOT trust these people. awful awful awful.

I have been using Tax Ninja for the past 20 years! They are hands down the best in their field. The…read morelast couple of years, Jayson Vantuyl has been preparing my taxes. Jayson is by far the most competent, helpful and knowledgeable tax preparer I have ever worked with. Highly recommend!

Mr. Lee and his team were excellent, professional, and responsive in the beginning. We were…read moregrateful for their help navigating some difficult tax situations. Unfortunately, after some rocky years followed by a few solid ones, they made huge mistakes on our taxes. It was a mess trying to follow up with different people as the office wound down and Mr. Lee retired. We've had to have another CPA fix everything.  And got to the IRS in person as well.

There couldn't be a less serious accounting firm than Jong Lee's…read more First, there was the time my personal and financial data was exposed through a security breach (presumably not just me, but all of their clients). Their primary concern was denying responsibility rather than helping navigate the resulting ID fraud hold that was placed on our tax return. (And no, you won't get your refund while there's a fraud hold on your account.) Then there was this past year's return... They filed a return that inflated our tax bill by more than 40%. It just seemed too fantastical an amount, so I asked them to review the numbers again, and even specifically pointed them to what I thought might be wrong. They insisted everything was correct. I called another CPA to get a second opinion, and she quickly explained our return was horribly wrong. So I paid her to review my last three years in detail. I can't even say out loud the total dollar value of the mistakes Jong Lee and his staff accountant Alex cost us because it's all too embarrassing. Alex (but not Jong, who couldn't actually be bothered) eventually acknowledged the issue, and promised to fix everything and reimburse me for the second CPA review. Well, I'm still waiting, but now they just ignore my calls and emails. I'm not sure what their strategy is other than to hope I disappear, but that isn't going to happen.

I have been working with Elisabeth Valin of Inside Out Accounting for more than 4 years. Her work,…read morekeeping my books accurate and up to date, is just exceptional. Her work is always timely and she or Brion are available in a pinch to answer questions that may come up. I highly recommend this firm.

Inside Out Accounting LLC serves the needs of a small business with large aspirations…read more Inside Out understands the complexities of running a business - large or small - and provides ready solutions for all accounting issues. I have served as an administrator in the business world for over 30 years, coordinating bookkeeping and other functions for a variety of proprietors. Inside Out has out-performed all other accounting/bookkeeping consultants I've worked with. Generosity of spirit plus hard-headed and efficient problem solving are this firm's hallmarks. Reasonable fees and ease of communication are also integral to Inside Out's user-friendly approach.

Alex took my case himself and helped me when I was in a huge bind with the IRS and the FTB. He is…read morevery diligent, professional and also very down to earth. He helped to get what I owed reduced and worked hard to get me on a payment plan with both the IRS and FTB. It was a long hard road to get there, but he was always available and very willing to always let me know exactly where we were in the process. I really can't say enough about him and his business. I would definitely recommend him to others who find themselves lost and scared about what might happen if they don't seek help to resolve their tax problems. He also introduced me to a new cpa that I will continue to use in the future. Thank you Alex for helping me resolve my tax issues and for your support and help.

Alex is very fast and responsive. He is intelligent, gets straight to the point, and clear with…read moreinstructions on how to get the ball rolling. Although I was not able to use his service, I highly recommend his service his professionalism and directness. Thanks Alex!

Chris at FlexTax has been my tax advisor for about three years now, and I can't recommend him…read morehighly enough. He's incredibly thorough and detail-oriented - he double and even triple checks everything to make sure your return is accurate and that he has all the right information. He's also very responsive and flexible with scheduling, which has made it easy to fit tax meetings around a busy workday. Chris really shines with more complex situations. He specializes in startups and equity compensation (ISOs, RSUs, etc.), as well as investment portfolios, so if you work at a startup or have a more complicated tax situation, you're in great hands. He takes the time to walk through everything, explains complex issues clearly, and makes the whole process feel much less stressful. He goes above and beyond by looking at prior years and making amendments if necessary to put you in a better position for future tax years. I originally started working with Chris based on a friend's recommendation, and after three years as a client, I'm very glad I did. If you're a startup employee or founder, or anyone dealing with equity and investments, I highly recommend Chris at FlexTax.

This firm went from exceptional to completely unprofessional overnight…read more I stayed with them for years solely because of Sam, who provided outstanding service. After the ownership change, it's clear that level of care is gone. What replaced it is a rigid, impersonal system that treats clients like transactions rather than relationships. They failed to notify clients of a major policy change regarding tax extensions until just days before the deadline--putting me at risk of non-compliance. When I raised concerns, their response was essentially: "This is our policy now, and if you don't like it, go somewhere else." No accountability. No attempt to fix the situation. No access to leadership. Just scripted responses from a support team. For a firm that benefited from years of loyalty and referrals, this is an incredibly poor way to treat clients. Avoid. UPDATE IN RESPONSE TO OWNER : Your response proves my point. After years of automatically handling my extensions, you changed the process right before a deadline, offered no real support, and told me to pay $240 or figure it out myself. Had I not followed up, I could have been penalized -- and now you're trying to turn it around and frame it as my fault by calling me "not engaged." After years of loyalty and referrals, this wasn't a transition -- it was a downgrade to a transactional model.

Cathy Root is a highly skilled, experienced and responsive Oakland-based CPA and tax advisor…read more Definitely 5 Stars.

Cathy and her team are friendly, responsive, easy to work with, and efficient. Highly recommend.read more

I am very satisfied with how carefully and kindly my tax return was handled. The staff are also…read morefriendly, which is why I go back every year.

I've been coming here for years! He is very knowledgeable and works fast. I wouldn't go anywhere…read moreelse. He also helped me handle an audit and it went very smoothly.