My son contiually locks his keys in car and the 1st time we used JAB I was really happy with the…read morespeed of service. My son didn't wait long and as a mother knowing he's ok is important. So I use JAB for all my roadside needs and then submit to my insurance, there's no wait time like when I wait on insurance company roadside :)

From the owner: Express Roadside Service, when you don’t have time to waste. Exclusive to the Summerville area we…read moreprovide High Quality Service at Competitive pricing. Our emergency assistance services include vehicle unlock, tire change, jump start & fuel delivery.

This business should not even be listed under rim repair. I like that the business responded to my…read morerequest and was honest with the fact that they do not handle this kind of service. But I am sure that most businesses know who does, but these days...no one wants to give that information out anymore.

Highly Recommend DO NOT use this service. I contacted Josh explained vehicle would not start and he…read morecame to my home on a Friday and attempted to complete an accurate Diagnosis on my vehicle. He came up with it might be fuel pump not sure, but he can change it on Monday and see if that is the problem. Sunday, he stated that he would be here hopefully before noon on Monday. At 2:15 pm on Monday he texted and stated I can't make it today and may have to skip it all together, which I told him I would find someone else. I did pay him $120.00 to diagnosis which was far from professional.

Very helpful and nice. I will recommend him. Also he is very professional. Response time was really…read moregood.

This place is the WORST. The customer service is horrible. I called earlier this morning for a…read moretowing job in the afternoon. They assured me they'd be able to pickup at the requested time. When I called an hour before, they said sorry we can't do it any longer... The guy who I spoke with was a complete JERK. AVOID THIS PLACE!!! He tried telling me that I lied about the pickup time... which was not true. He kept repeating that all calls are recorded, so I said go ahead and go back and listen to the call... BEWARE. AVOID. JERKS.

This company's employee, Jason B., is amazing and he deserves a hero badge. I was driving and hit…read morethe median hard and slit my tire on Xmas evening in Charleston, SC. I drove to the closest gas station and saw Jason in his tow truck. I ask if he knew a place where I could get my tire repaired and he said not on Xmas. Then he offered to help me. He tried to fix the flat with this liquid spray, but it would not seal. Then he got my spear and changed my tire. He nor his associate would take money from me. This guy was eating diner when I interrupted him. I told him that I could wait, but he insisted on fixing my tire. Jason is a real hero.

After being given the run around by other roadside assistance, Robert, from Moore's towing,…read moreanswered my call promptly, went out of his way to ensure he had the necessary equipment for the job and got to me within a few minutes. Very polite and kind. Seemed to genuinely just want to help.

I have NEVER had anyone talk to me as nasty as the "owner" did this morning. I was explaining to…read morehim the situation that we have always been allowed to park in this spot and there are no tow signs. He was so rude and disrespectful and talked to me like I was a dog. I would never ever give these jerks any business. The actual tow guy was nice and understanding but his boss was a complete asshole. We paid the guy and everything and I know they have a job to do but no one should speak to anyone like that.

These people took my payment over the phone and told me they would be here in 45 minutes at the…read moremost. An hour later I call back and the same woman transfers me to the guy who was supposed to change my tire. He tells me it'll be 3 to 4 hours and when I say "What?" He answers "Did I stutter???" PURE TRASH. Kids screaming in the background. These people should get back on food stamps they have no idea how to do business. Liars. Avoid at all costs. Hey buddy your Yelp just fell down a notch lmao DID I STUTTER????

Derrick went above and beyond in assisting with a tow of our vehicle. Great customer service and…read morevery responsive. Would definitely use and recommend this company.

Used this company through our insurance roadside assistance and given an initial estimate of…read more105mins and we are STILL waiting to be towed almost 6 hours later. Every time we call we are given lip service of they are on their way and we are next in line meanwhile we are sitting in the parking lot in a broken down car for all this time. Can't even be given an eta as the last one we got was the driver was 17mins out well over an hour ago now. I understand we aren't the only ones that need help tonight but the fact that they can't even give a ballpark estimate is extremely frustrating!! The lady I spoke to was nice but not helpful at all saying thank you for your patience like we any choice in the matter! We also called our insurance and apparently this company was the only one with "quick" availability. Update...my husband got home well after midnight and not being able to be towed despite telling both the tow and insurance company my car was unable to be able to put in neutral which apparently you need special equipment for! So wasted literal HOURS for nothing!