My girlfriend and our families have been frequent customers of TN Nursery over the past year, and it's honestly become a big part of our lives. I'm much more involved outdoors than before thanks to TN Nursery, we now have healthy wisteria trees, sugar maples, ground covers, and recently added redbuds and pawpaws to our collection! We recently visited their location on our way to Nashville, and you truly could not meet more loving and compassionate people. We spent nearly an hour talking about our trip to Sequoia National Park, our struggles trying to grow redbuds from seed, and our shared love for horticulture. We even brought along a small Giant Sequoia sapling to show them, which they genuinely appreciated. You can tell immediately that they truly love what they do. It's rare to find a business that combines incredible products, great value, and real care for their customers and plants. If supporting small family businesses matters to you, TN Nursery is a great choice! read more

TN Nursery - My dog with some of the wonderful trees from TN nursery! - Nurseries & Gardening Near Me - Altamont, Tennessee

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I received dead moldy plants. I was told that, because I did not purchase the "plant protection" insurance my plants would not be replaced. How can a business have such poor practices and stay in business? Seeing the reviews here now, I should never have ordered from them. read more

TN Nursery - Nurseries & Gardening Near Me - Altamont, Tennessee

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No communication. I ordered about 8 trees which arrived 2 months late. I noticed 3 apple trees were not in the order so I contacted TN Nursery and was simply told they were sold out and would ship in 2027!! First, if I hadn't reached out, I would still be expecting my trees. Second, if you change a customers shipping, don't you think a good company would reach out? Third, when I requested a refund, they refunded the cost of the trees but not state taxes...illegal. I WOULD STAY FAR AWAY FROM THIS COMPANY. NO CUSTOMER SUPPORT, HIDES INFORMATION FROM THEIR CUSTOMERS. ADDED AFTER RECEIVING COMMENTS FROM BUSINES: 1. If items are sold out, don't you think you should inform the customer? Only reason I found out my order for the apple trees wouldn't arrive is by reaching out to you. 2. I had to ask for a refund. Your policy is awful, don't inform the company and then say the items will ship the following year! 3. If you sell more than you have, in the case Apple trees, you can't even track your inventory. Clearly something is wrong in your business structure. 4. My refund was just the cost of the trees. I had to reach back to you for the state taxes. The taxes should have been refunded initially. 5. I'm sorry you feel a honest review hurts your business but your lack of communication, refund procedures, and customers having to beg for information is true. Supporting small business is key but look in the mirror to see the problem, don't blame me and all the other 1 stars reviews. If I would have read the reviews first, I would have purchased from someplace else. read more

(Avoid This Seller) Please think twice before purchasing from TN Nursery. You will likely be disappointed. It is incredibly frustrating to see a company operate this way, taking advantage of passionate gardeners. Unfortunately, this is my second time ordering from them, and both experiences resulted in dead plants. First Experience: Upon receiving clearly unhealthy plants, I contacted customer service immediately. I was told the plants were simply "dormant" and instructed to wait two weeks before submitting evidence via a "thumbnail test." I followed their instructions exactly, but my concerns were completely dismissed. Second Experience: Lured back by relentless email and text marketing, I foolishly gave them another chance. The second shipment arrived completely rootless and visibly dead. Remembering their previous instructions to wait, I gave it a week before calling. This time, I was told I should have reported the issue within 24 hours. Their only solution was to offer a 10% discount on another order. No thank you. The Bottom Line: With TN Nursery, the customer is always wrong. If you call immediately, they tell you to wait. If you wait, they tell you it is too late. They are playing games with people who genuinely care about their gardens. I will never buy from them again. read more

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Ordered live root blue irises. Several of the plants were a joke. They had as few as two roots. Why would they send me these? I found my answer when I complained. I was told that I didn't report the issue within 24 hours. Instead I had reported it in 48 hours. If I was you I consider a different company. read more

TN Nursery - Three live root plants that I received. They had about one root each. - Nurseries & Gardening Near Me - Altamont, Tennessee

Garbage. I bought 25 bare root purple coneflowers for $59.99. I have attached pictures of the box of dirt I received. It appears to be seedlings in a partial flat of potting soil. The plastic in the pictures is a bag that was cut in half and the flat was shoved in the bag. So basically, I paid $59.99 for a box of loose dirt and some seedlings. The pictures on their website and that they emailed to me representing how my "bare roots" would look are a clear misrepresentation of the product. This is clearly a bait and switch. read more

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They never delivered the plants I ordered and wouldn't resend them but of course kept the money. They indicated it is my problem if USPS didn't deliver them. USPS is unreliable. I never would have chosen to use them. They chose the delivery service not me. It should be their problem. read more

Several weeks ago, I created a significant order. However, the two for one quantities failed to show on the order review. I texted your virtual help AI no-customer service tool and asked that the total 2 for 1 orders show prior to completing the transaction. Your AI told me I would have to recreate the same order that was in the cart. AI said it could not see the cart. I utilized your file upload after taking pictures of the lengthy order. Your AI stated it can not see this file. I ended the AI conversation stating we hope TN. Nursery would review orders not placed and read the comments. A company that truly care for their customers' concerns would supercede AI and call the customer back. You never did. Clearly, your focus is on quantity, not quality sales. Six years ago, I spoke to a real person in regards to sending incorrect plants. He was arrogant and unhelpful. I see nothing has changed. Lastly, I attempted to provide TN. Nursery with this honest review, but interestingly, was unable to submit it. Don't you know this only encourages customers to share publicly? Hmm, something your leadership should consider? I will be sure to update this review once the order is received.​​ read more

Honest Review of TN Nursery In January, I placed an order for 150 pine trees, along with their buy-one-get-one-free deal on pecan and walnut trees. I was really excited about this order, especially since I'm working on planting on my property. When March came around and my order was supposed to arrive, I hadn't heard anything. I reached out by email asking for an update, and instead of responding, they just shipped part of my order. The only reason I even knew was because I have a UPS account and could track it myself. The first shipment (my pine trees) did arrive via UPS with the 2-day shipping I paid for, and that part went smoothly. However, my fruit trees (pecan and walnut) were completely missing. I emailed them again asking where the rest of my order was. Once again, no real response--just a shipment notification. This time, instead of using the UPS 2-day shipping I paid for, they sent my trees through USPS, which is taking about 8 days. That's a huge difference, especially for live plants, and honestly it feels very intentional. To make things worse, I was also shorted 15 pine trees out of the 150 I ordered. I didn't initially report it because I had them sitting in water for a few days while waiting for help to plant, and I didn't notice right away. But since I was already dealing with missing items, I brought it up when I called. I was told it was "too late" to report it and there was nothing they could do. There was no effort to help or make it right. Customer service overall has been very disappointing. Responses either didn't address my concerns or didn't come at all. At one point, they even told me to do a "scratch test" on the trees--which had nothing to do with the issue I was asking about. When I questioned the 8-day shipping, they responded by saying their trees are packed to last 15 days, instead of addressing why I didn't receive the shipping service I paid for. At this point, my remaining trees still haven't arrived, and I honestly don't feel confident about their condition when they do. Unfortunately, based on my experience, I do NOT recommend this company. On the other hand, I've had a great experience with Fast Growing Trees--their customer service and quality have been excellent, and I would recommend them instead. read more

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I ordered six trees from TN Nursery in April 2025. Shortly after placing the order, I was informed that two Fuyu persimmon trees were already out of season and could not be shipped until the fall. I immediately requested cancellation of the entire order, but my request was denied. The problems continued with the bare-root pecan and chestnut trees that were shipped. Their survival became a prolonged dispute. I patiently provided multiple pieces of evidence to demonstrate that the trees were dead, but the warranty credit I eventually received was not even sufficient to cover the cost of replacement trees. The two long-awaited Fuyu persimmon trees finally arrived in December 2025, about eight months after I placed the original order. I immediately planted them in pots and cared for them. Neither tree produced any leaves. I communicated with TN Nursery multiple times about their condition. A scratch test in May showed green tissue in both stems, so I continued waiting. Now, in August, one tree is dead. The other stem is still green, but it has yet to produce a single leaf. After more than a year of dealing with this order, warranty claims, replacement issues, and repeated communications, I am running out of patience. Based on my experience, it would have been much easier to buy healthy, living trees from a local nursery or farmers' market, where I could inspect the plants before paying for them. Before placing an order with TN Nursery, I recommend thinking carefully about whether the potential savings are worth the time, uncertainty, and hassle if something goes wrong. read more

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I ordered one '10 Deer Resistant Garden Plants' and five Fire Pink Plant. Order was placed on Jul 13th and I received the roots on Jul 18th. They had the roots in zip-lock bags!!!! no instructions what so ever. I have had bare root plants before with success, so I soaked the roots in water for four hours and planted them on the same day. Jul 18th to today, Aug 8th, only two echinacea cone flowers are showing new leaves. So out of 15 plants ordered, only two survived!!!! Total scam. My order total was $40.68 and I got 2 coneflower which costs $10 max in any local nursery. I have written reviews on TN Nursery website, but it never shows in their website, which means they will delete negative reviews. All in all total SCAM!!!!! Avoid them. read more

I have purchased too many plants that have died, and sent the wrong plants, and misled in terms of what I was going to be sent. It seems that one thinks they are buying a certain bundle., and the company sends you something completely different without consulting the customer. For example, I ordered anemone plants thinking it was a bargain. 10 plants for the price of five.. each one is struggling and they have no resemblance to anemone but look more like ferns. I provided well drained, soil amendments, and the recommended amount of water and they are just lying there producing nothing. Only three out of the 10 are just barely hanging in there. Yesterday, I received what was promised to be a butterfly garden with a variety of different plants. What I received was 10 trumpet vines which was not on the list of plants I was to receive. Trump vines are extremely invasive and choke out every other plant that you've planted because of the way their root system grows. Trumpet vines reach height of 30 feet and I would never have ordered anything that was that huge especially 10 of them. It is hit or miss with the other 10 plants because the base of the plant seems soggy. Unless you wait until the last minute when there are sales, but it's too late to put them in the garden, the pricing is extremely high. I wanted to trust this company because I heard about it on a YouTube site. I particularly like called the Appalachian storyteller. I will not be using this company ever again. Their claim to fame is servicing the Washington Gardens, and pictures display gorgeous gardens.. what one doesn't consider is the amount of maintenance people. It takes to maintain such a garden.. every plant I have received from them the subject to such extreme fungus. I've never seen before I would never buy from them again.. read more

AWFUL. Do NOT deal with this operation. Only filled half an order from Aug. 3, refuse to refund and still have not filled the order. Second time, (before I realized how bad they are), they sent rotten, stinking roots. Refuse to refund, no replacement sent. They acknowledge all the problems, but the only thing they can do is take money. I reported the rotting roots within 24 hours, but still nothing. Never had such problems with other online plant suppliers. How do they stay on the Internet? read more

These guys are scammers, will send you dead sticks with no roots. I got 5 sticks from them and none survived. They sold me the trees with a 1-year guarantee which they no longer offer and ignored my emails when I asked about it. I ordered 3-4 ft trees this year thinking maybe the bigger ones would work better, and they sent me 2 ft trees as a "Substitution" with no partial refund, just here take this cheaper item instead. Avoid these scumbags like the plague. read more

TN Nursery - Dead moldy stick with one tiny root sticking out. - Nurseries & Gardening Near Me - Altamont, Tennessee

Since this review I did get an email with a credit and they honored the credit. I was sent trees 2 redbuds and 2 aspens. The 2 aspens never grew. The 2 redbuds have flourished and are very healthy. Thank you for eventually acknowledging the mistake that at first was ignored until I followed up four times in total about your refund policy that was in place when I bought the bare root plants. That was my primary frustration and why I vented about your business. read more

I ordered two Fuyu Persimmon trees that were supposed to be shipped in 1 gal. containers (suggesting they were well rooted and grown in the containers). The good news is that the shipment arrived quickly. The bad news is that when I went to transplant the trees, it was obvious that these were bare root specimens that had absolutely no root ball on them and virtually no roots. The soil just fell away leaving the stems bare and exposed. TN Nursery claims that their plants are placed into the containers in the fall and winter and grown with an intent to ship the following year, implying, of course, that the plants were fully rooted out in the container. These might have been acceptable if the in-soil portion of the plants was prepared for bare root shipment (wrapped in plastic with the appropriate water bearing beads) but these were obviously cut for bare root purposes (roots virtually non existent) and just stuck in moistened soil moments before shipping. TN Nursery steadfastly refuses to consider the overwhelming photographic evidence contradicting their claims and continues to offer wildly implausible and outright inaccurate claims in an effort to avoid correcting their error. TN Nursery continues to tout that it is a family owned business. It was founded by the current CEO's father, Roscoe. But this does not excuse inattention to details and failure to fulfill orders based on their own published standards. Given the plethora of complaints lodged with Yelp, the CEO, Tammy Sons, needs to take a hard look at her business practices and do an immediate course correction. read more

scam, I lost My money here. I saw their response, but not mentioned refund and replacement at all, just wanted me to remove the bad reviews, no way! We have to be honest with the reviews read more

Do not buy from this company. I purchased two mimosa trees and after months of them showing no growth what so ever I contacted the company and was told there was nothing they could do because I did not purchase the extra guarantee-- on something that should have been guaranteed in the first place. Then after reading a well deserved bad review I posted, one of the owners of TN Nursery wanted me to contact them so they could make this right (in their exact words) and after countess e-mails back and forth claiming they somehow can't place me with my order, not with my name, address, two different e-mails; yet when I first contacted them they had no problem assessing from all that information that i had no recourse because I had not purchased the extended warranty. This whole experience has been disappointing and frustrating. ​ read more

TN Nursery - Dead as a doornail after waiting two months for it to start growing. - Nurseries & Gardening Near Me - Altamont, Tennessee

Do not buy anything dormant from these people. They only refund you if you report a dead tree within 24 hours. How are you supposed to figure out if it dead if it's supposed to be dormant? I wasted 2 months. I had to file a dispute with my credit card company. I won, but I didn't need the stress. I'll be buying from fast growing trees com from now on. The trees they sent me were absolutely beautiful, already fruiting, I've had them just 2 months also read more

OMG! After reading the many horrible reviews, I decided to cancel an almond tree purchased. The ad featuring the almond tree never said I had to wait until spring 2027 for delivery. I probably would have waited but their horrible reviews scared me. I keep sending cancellation emails and keep getting the same email saying....... Customer Support (TN Nursery LLC) Jul 30, 2026, 20:00 CDT Hello, Thank you for your message. I'm sorry for the frustration. I'm unable to confirm or process a cancellation here, but if you want the request reviewed, please reply with your order number and the name exactly as shown on the order. For orders containing items that ship later, a 5% cancellation fee applies. If you would prefer to keep the order, it will remain reserved until it ships in the correct season. Thank you, TN Nursery Customer Service Thanks, The Support Team ...... 3 cancellation request and 3 replies saying the same thing(above). I sent 3 emails with my order number and name requesting cancellation. I suspect an generic automated reply, which is fine if your closed. However, there should be an acknowledgement stating they received my cancellation and its being reviewed instead of this same stupid reply telling me to email them a request a cancellation of my unshipped order, which I did 3 times. Then I get bombarded by emails stating, If I leave a good review they will expedite shipping to 2 days instead of shipping usps ground which takes longer. How can I leave a positive review if I haven't received my purchase. I wish I checked them out 1st before ordering. read more

I ordered pecan trees March 3, 2026 and they delivered ups. Total $59 for 2. They were planted as specified in the environment specified and we waited 3 months with no leaf action. Did scratch test and sent them pictures - they are dead. They refused to refund because we did not take out an extended warranty. I went online to see where there was a place to get that in the order and there was none. I called back to tell them I did not see any extended warranty mentioned and they said that they had taken that off after March 3 (in May) because too many people were taking advantage. Maybe it is because they were sending out dead trees. They offered me a 10% if I wanted to reorder. It's too late to plant pecan trees. I will NOT use them again. read more

TN Nursery - Nurseries & Gardening Near Me - Altamont, Tennessee

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I will never buy from this horrible company again as long as they exist. They have rotten service and very poor quality. Don't buy from them. read more

SCAM COMPANY. My plants arrived dead. Sent with outside temps in the 100s They should have waited, but they didn't care because they don't offer awful refunds. They don't mention anything on their website about warranty. Don't get sucked in. read more

DO NOT ORDER FROM THIS COMPANY! They are just looking for opportunities to scam customers. I placed an order with several varieties of plants. A few days later I got a notification that part of my order (3 plants) had shipped with a delivery date on the 10th. I received two plants on the 8th and assumed the third was arriving on the 10th per the shipping notification. When nothing arrived on the 10th, I emailed them to ask about it. They said I was out of luck because I hadn't notified them within 24 hours of delivery that something was missing. When I explained that I assumed the third plant was on its way since it was still within the shipping window given, they just wrote back with "sorry". read more

Bare root, Crepe Myrtle stick planted upon arrival Nov 2025. No sign of life yet May 2026 and told to give it till end June, as "notorious for late dormancy"!! In good faith I did wait thru June but finally gave up and pulled the twig early July. They had charged me $70.21 for a bare root stick and would not stand behind their product. No refund offered since I hadn't purchased their "plant protection". I'm done with TN Nursery!!! Robin R :( read more

TN Nursery - Pink Crepe Myrtle, "notorious for late dormancy"(!!) never showed any sign of spring greening, andfinally pulled from ground in early July. - Nurseries & Gardening Near Me - Altamont, Tennessee

This is a fraudulent outfit disguised as a reputable nursery. We ordered 10 "Red Rooster" crape myrtles in November 2024. All trees were delivered in December and planted. Fast forward to July 2025 when the first one finally blooms and .....PURPLE! I emailed their customer service asking what we could do to resolve this. Wasn't looking for my money back. Really, I just want my red trees so I was hoping they'd send a new batch without any friction. To my disbelief....ultimately I was blamed for not typing in "no subs" during checkout. Apparently hidden somewhere on their website it says they reserve the right to send any color they want if they run out of the color you actually ordered! WHAT!?!? I've copied/pasted the entire email correspondence without any changes (except removing my personal info). Read if you must. But don't ever buy from these people. Fraudsters. From: James Mitchell Sent: Thursday, July 31, 2025 1:53 PM To: TN Nursery customerservice@tennesseewholesalenursery.com Subject: Re: A shipment from order #1002163811 is out for delivery Hi there, my crepe Myrtle's are beginning to bloom but they are purple, not red. I had ordered "red rooster" trees. How do we resolve this? We definitely did not want purple and now I've got to dig all these up. Thank, James Get Outlook for iOS From: Felicia (TN Nursery LLC) support@tnnursery.zendesk.com Sent: Friday, August 1, 2025 8:37:44 AM To: James Mitchell Subject: Update on your request: Re: A shipment from order #1002163811 is out for delivery Hi James, We have an update for you on your request. Felicia (TN Nursery LLC) Aug 1, 2025, 08:37 CDT Hello, I am sorry about that. We reserve the right to substitute colors if we are out of a certain color. Thanks, The Support Team This email is a service from TN Nursery LLC. Delivered by Zendesk On August 1, 2025 at 1:46:15PM UTC, James Mitchell wrote: That's called fraud. I'll have my credit card company refund me and you can deal with them. Get Outlook for iOS From: Felicia (TN Nursery LLC) support@tnnursery.zendesk.com Sent: Monday, August 4, 2025 11:35:19 AM To: James Mitchell Subject: [TN Nursery LLC] Re: Re: A shipment from order #1002163811 is out for delivery Hello, Per our warranty page on our website: The wrong color of plant blooms. We reserve the right to substitute a color of the same plant (Ex, if you ordered a Purple crepe myrtle and we didn't plant as many as we thought, we will send a purple or pink - same species) if your desired color is out of stock. If you will not accept a different color of the same plant, please put 'No Subs" in the comments when checking out. This email is a service from TN Nursery LLC. Delivered by Zendesk From: James Mitchell Sent: Tuesday, August 5, 2025 7:27 PM To: TN Nursery LLC support+id07RMD9-LLENK@tnnursery.zendesk.com Subject: Re: [TN Nursery LLC] Re: Re: A shipment from order #1002163811 is out for delivery That is nowhere on your home page. Or your frequently asked questions section. I had to use the search button just to find it. Which means you have it buried somewhere on your website. Again, constituting fraud. You should have just sent me red trees like I paid for. And if you weren't able to do that....god forbid you send an email asking if I'm okay with a change order. I ordered red. You sent purple. Shame on you for stealing money from your customers. Don't contact me again unless you're willing to send me the RED crape myrtles I paid for. read more

TN Nursery - Well that ain't red - Nurseries & Gardening Near Me - Altamont, Tennessee

Horrible customer service. Lied about the delayed arrival and later claimed they were not not responsible since I didn't request a warranty. Our order arrived VERY late, the plant material seemed like it was very stressed. We spent 4-5 hours planting them, mulched and getting it soaked in on the north side of the house. We noticed that the plants were a wad of mostly 'runners' with no root structure. They sold them as 'bare root' - came with no roots. With some of the smaller pieces, we took inside and tried to get them rooted-in with peat moss and root stimulator. Lightly watered all almost every day for about four weeks - no direct sun. Every effort failed. Everything is now DEAD but one plant. Only got an auto response. read more

EVERYTHING!! Shipping, pricing, and health of trees were all great! Lost one tree. Poor location. Ordered 2 more for some fall planting. Don't hesitate to order some. read more

TN Nursery - Red dogwood - Nurseries & Gardening Near Me - Altamont, Tennessee

Buy from TN Nursery at your Peril!!! These people cannot be trusted. I needed approximately 7 sq ft of moss, however just in case, I ordered 10 sq ft. I received 5 sq ft and they are telling me that I got 10! After I sent them this photo. I was even willing to overlook the fact that I had to put over an inch and a half between each clump, and I just asked them to send me 4 extra square feet to fill in the space that didn't have enough. Instead they just kept saying that I received 10 sq ft. Do not buy from these people. They are just trying to make a buck off you. Find someone else more trustworthy. read more

TN Nursery - Moss, or lack of it, from TN Nursery - Nurseries & Gardening Near Me - Altamont, Tennessee

Terrible bare root plants and trees, and even worse customer service. I cancelled an order in October 2025, received confirmation IN WRITING that they would cancel and refund my order, less a 5% processing charge which I willingly agreed to...to then receive only a partial refund, and a portion of the order still shipped. When I received the notification of shipment, I checked the refund amount and found it was short, so I reached out to their customer service, forwarding the confirmation I had received from their company that they would cancel. Their response was "xyz employee doesn't work here anymore, and your order already shipped. The refund will not be issued." After a few back-and-forth exchanges I decided to write it off, but feel compelled to let others know that their rating on here is NOT indicative of the service, quality of product or integrity as a business. On top of all of that, one of the plants showed up snapped in half, anf their last response to me said I could return the plants, but I would have to cover the shipping and if they were dead on arrival they would not be refunding me. Absolute joke of a company. Horrendous all around, take your money elsewhere, trust me. read more

Bought 4 trees, Crepe Myrtle and Weeping Cherry, in December, they came to me as bareroot, which was understood. I soaked them for 2 hours per their instructions, then planted them. It is now April and none of the trees have started to bud or shown any sign of life. I did the scratch test to see if the cambium layer is still green, all four were brown. I had these trees of 4 months, and they only have a 24-hour guarantee on their trees! Twenty-four hours!?!?! They should tell us to do the scratch test right away then, what does 24 hours tell us about any tree we think is healthy and thriving, from a supposed good company. Buyer beware. Go to Fast Growing Trees where they give you a free year to make sure your trees survives! read more

I ordered cone flowers second week of March and requested April delivery. Got a notice April that the order could not be filled until the drought conditions were over. I notified them that if the order could not be filled by May 1st , I would like to cancel the order. Received no response. Called May 1st and was told they will be able to fill the order and expedite shipment. The plants I received were tiny bare roots with no green growth. Three of the four maybe salvageable the one that was shipped solo was completely rotten. Photo attached. I think the company shouldn't be shipping immature bare root plants. They should have just cancelled my order. read more

TN Nursery - Nurseries & Gardening Near Me - Altamont, Tennessee

I don't think I really like bare root. I thought I'd be ok but no good planting description . They arrive looking pretty bad I'm hoping I can add a picture of what I got for Virginia bluebells read more

UPDATE: The owner reached out to me to rectify the issues. For that reason, I have upgraded my experience to 3 Stars!

I ordered 20 trees in November 2025 and I planted them immediately. I have watered them regularly. Now that it is spring, I am waiting for them to green up, but only two of the 20 trees have greened up. The rest never came out of dormancy. I contacted the company and they said they have a 24-hour policy after receiving a product to report it. I received basically twigs, with faith that they would green up in the spring. How am I supposed to report leafless twigs within 24 hours? It is a bad policy and I am out $284.31. I cannot recommend this company. read more

My experience with this nursery has been extremely poor. I placed an order on October 15th with an initial delivery date of October 23rd. On October 19th, I received an email offering expedited shipping (2-3 days) in exchange for leaving a positive review. This offer implies they had the stock and ability to ship immediately in October. However, the original delivery date of October 23 was missed. When I contacted customer service multiple times, I only received general responses. They then informed me they are now shipping in November but refuse to give any concrete date. I asked to cancel my order due to the likelihood that it was too cold to plant by the time it arrived. Despite their contradictory and shifting timelines, they have repeatedly refused to cancel my order. This company makes misleading offers to pressure customers into writing good reviews, then fails to fulfill the order and locks you into a lengthy, unscheduled delay. Avoid ordering from them if you expect reliability or basic customer service. read more

Funny - I made a negative comment about them on FB and now they have blocked me! I received my four "3 to 4 foot" $155 paw paw "trees." Underwhelmed doesn't begin to describe my disappointment with the twigs I received. Doubtful they will winter despite my efforts to plant them perfectly. We planted an orchard this year, and these were by far the most expensive and least healthy looking trees we purchased. Do yourself a favor and buy local. In my opinion these people are unscrupulous. read more

TN Nursery - The stem of the "tree" at 1/2 inch. - Nurseries & Gardening Near Me - Altamont, Tennessee

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Very easy to navigate through the website , great prices and deals First time shoppers, super excited to receive my new plants read more

Ordered two trees (sweet gum & tupelo) from them in January and received them in early April. Out of four trees (one free of each as per their site) only one has shown any sign of life, and that from the bottom of a 2' - 3' sapling. Have tried contacting the company numerous times to no avail. No email and no one answers when you call their number, only a recorded message. Very poor customer service. Guess I'll have to take the loss of $83. Do not order from this place. read more

TN Nursery - Nurseries & Gardening Near Me - Altamont, Tennessee

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Terrible Shipping Delays, Dead Plants, and No Customer Support I placed an order on July 14, 2025, for about 10 plants totaling $140. The entire experience has been a massive disappointment, and their customer service is non-existent unless you pay extra for a "protection plan." The Shipping Delays: Part of my order was supposed to ship in October 2025. It didn't. When I reached out, they promised to combine it with my November items. By November 24th, it still hadn't shipped. After calling multiple times, the plants finally arrived on December 11, 2025--months late. The Results: Because of their delays, I was forced to plant them in mid-December. This spring in Washington, the weather has been great, and I've been diligently watering them since April. Despite proper care, only 2 out of the 10 plants survived (an 80% mortality rate). The "Warranty" Response: When I contacted them about the dead plants, they refused to take responsibility for the fact that their late shipping caused the issue. They stated that because I didn't purchase extra "plant protection" at checkout, they only offer a 24-hour warranty. Their solution for my $140 loss was to offer me a 10% discount code to buy more plants from them. Do not buy from TN Nursery. They will delay your shipment, send you plants that won't survive the winter planting they forced upon you, and then hide behind a ridiculous 24-hour warranty policy. read more