My girlfriend and our families have been frequent customers of TN Nursery over the past year, and it's honestly become a big part of our lives. I'm much more involved outdoors than before thanks to TN Nursery, we now have healthy wisteria trees, sugar maples, ground covers, and recently added redbuds and pawpaws to our collection! We recently visited their location on our way to Nashville, and you truly could not meet more loving and compassionate people. We spent nearly an hour talking about our trip to Sequoia National Park, our struggles trying to grow redbuds from seed, and our shared love for horticulture. We even brought along a small Giant Sequoia sapling to show them, which they genuinely appreciated. You can tell immediately that they truly love what they do. It's rare to find a business that combines incredible products, great value, and real care for their customers and plants. If supporting small family businesses matters to you, TN Nursery is a great choice! read more

TN Nursery - My dog with some of the wonderful trees from TN nursery! - Nurseries & Gardening Near Me - Altamont, Tennessee

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No communication. I ordered about 8 trees which arrived 2 months late. I noticed 3 apple trees were not in the order so I contacted TN Nursery and was simply told they were sold out and would ship in 2027!! First, if I hadn't reached out, I would still be expecting my trees. Second, if you change a customers shipping, don't you think a good company would reach out? Third, when I requested a refund, they refunded the cost of the trees but not state taxes...illegal. I WOULD STAY FAR AWAY FROM THIS COMPANY. NO CUSTOMER SUPPORT, HIDES INFORMATION FROM THEIR CUSTOMERS. ADDED AFTER RECEIVING COMMENTS FROM BUSINES: 1. If items are sold out, don't you think you should inform the customer? Only reason I found out my order for the apple trees wouldn't arrive is by reaching out to you. 2. I had to ask for a refund. Your policy is awful, don't inform the company and then say the items will ship the following year! 3. If you sell more than you have, in the case Apple trees, you can't even track your inventory. Clearly something is wrong in your business structure. 4. My refund was just the cost of the trees. I had to reach back to you for the state taxes. The taxes should have been refunded initially. 5. I'm sorry you feel a honest review hurts your business but your lack of communication, refund procedures, and customers having to beg for information is true. Supporting small business is key but look in the mirror to see the problem, don't blame me and all the other 1 stars reviews. If I would have read the reviews first, I would have purchased from someplace else. read more

(Avoid This Seller) Please think twice before purchasing from TN Nursery. You will likely be disappointed. It is incredibly frustrating to see a company operate this way, taking advantage of passionate gardeners. Unfortunately, this is my second time ordering from them, and both experiences resulted in dead plants. First Experience: Upon receiving clearly unhealthy plants, I contacted customer service immediately. I was told the plants were simply "dormant" and instructed to wait two weeks before submitting evidence via a "thumbnail test." I followed their instructions exactly, but my concerns were completely dismissed. Second Experience: Lured back by relentless email and text marketing, I foolishly gave them another chance. The second shipment arrived completely rootless and visibly dead. Remembering their previous instructions to wait, I gave it a week before calling. This time, I was told I should have reported the issue within 24 hours. Their only solution was to offer a 10% discount on another order. No thank you. The Bottom Line: With TN Nursery, the customer is always wrong. If you call immediately, they tell you to wait. If you wait, they tell you it is too late. They are playing games with people who genuinely care about their gardens. I will never buy from them again. read more

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Garbage. I bought 25 bare root purple coneflowers for $59.99. I have attached pictures of the box of dirt I received. It appears to be seedlings in a partial flat of potting soil. The plastic in the pictures is a bag that was cut in half and the flat was shoved in the bag. So basically, I paid $59.99 for a box of loose dirt and some seedlings. The pictures on their website and that they emailed to me representing how my "bare roots" would look are a clear misrepresentation of the product. This is clearly a bait and switch. read more

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Honest Review of TN Nursery In January, I placed an order for 150 pine trees, along with their buy-one-get-one-free deal on pecan and walnut trees. I was really excited about this order, especially since I'm working on planting on my property. When March came around and my order was supposed to arrive, I hadn't heard anything. I reached out by email asking for an update, and instead of responding, they just shipped part of my order. The only reason I even knew was because I have a UPS account and could track it myself. The first shipment (my pine trees) did arrive via UPS with the 2-day shipping I paid for, and that part went smoothly. However, my fruit trees (pecan and walnut) were completely missing. I emailed them again asking where the rest of my order was. Once again, no real response--just a shipment notification. This time, instead of using the UPS 2-day shipping I paid for, they sent my trees through USPS, which is taking about 8 days. That's a huge difference, especially for live plants, and honestly it feels very intentional. To make things worse, I was also shorted 15 pine trees out of the 150 I ordered. I didn't initially report it because I had them sitting in water for a few days while waiting for help to plant, and I didn't notice right away. But since I was already dealing with missing items, I brought it up when I called. I was told it was "too late" to report it and there was nothing they could do. There was no effort to help or make it right. Customer service overall has been very disappointing. Responses either didn't address my concerns or didn't come at all. At one point, they even told me to do a "scratch test" on the trees--which had nothing to do with the issue I was asking about. When I questioned the 8-day shipping, they responded by saying their trees are packed to last 15 days, instead of addressing why I didn't receive the shipping service I paid for. At this point, my remaining trees still haven't arrived, and I honestly don't feel confident about their condition when they do. Unfortunately, based on my experience, I do NOT recommend this company. On the other hand, I've had a great experience with Fast Growing Trees--their customer service and quality have been excellent, and I would recommend them instead. read more

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UPDATE: The owner reached out to me to rectify the issues. For that reason, I have upgraded my experience to 3 Stars!

SCAM COMPANY. My plants arrived dead. Sent with outside temps in the 100s They should have waited, but they didn't care because they don't offer awful refunds. They don't mention anything on their website about warranty. Don't get sucked in. read more

Do not buy anything dormant from these people. They only refund you if you report a dead tree within 24 hours. How are you supposed to figure out if it dead if it's supposed to be dormant? I wasted 2 months. I had to file a dispute with my credit card company. I won, but I didn't need the stress. I'll be buying from fast growing trees com from now on. The trees they sent me were absolutely beautiful, already fruiting, I've had them just 2 months also read more

These guys are scammers, will send you dead sticks with no roots. I got 5 sticks from them and none survived. They sold me the trees with a 1-year guarantee which they no longer offer and ignored my emails when I asked about it. I ordered 3-4 ft trees this year thinking maybe the bigger ones would work better, and they sent me 2 ft trees as a "Substitution" with no partial refund, just here take this cheaper item instead. Avoid these scumbags like the plague. read more

TN Nursery - Dead moldy stick with one tiny root sticking out. - Nurseries & Gardening Near Me - Altamont, Tennessee

Do not buy from this company. I purchased two mimosa trees and after months of them showing no growth what so ever I contacted the company and was told there was nothing they could do because I did not purchase the extra guarantee-- on something that should have been guaranteed in the first place. Then after reading a well deserved bad review I posted, one of the owners of TN Nursery wanted me to contact them so they could make this right (in their exact words) and after countess e-mails back and forth claiming they somehow can't place me with my order, not with my name, address, two different e-mails; yet when I first contacted them they had no problem assessing from all that information that i had no recourse because I had not purchased the extended warranty. This whole experience has been disappointing and frustrating. ​ read more

TN Nursery - Dead as a doornail after waiting two months for it to start growing. - Nurseries & Gardening Near Me - Altamont, Tennessee

I ordered pecan trees March 3, 2026 and they delivered ups. Total $59 for 2. They were planted as specified in the environment specified and we waited 3 months with no leaf action. Did scratch test and sent them pictures - they are dead. They refused to refund because we did not take out an extended warranty. I went online to see where there was a place to get that in the order and there was none. I called back to tell them I did not see any extended warranty mentioned and they said that they had taken that off after March 3 (in May) because too many people were taking advantage. Maybe it is because they were sending out dead trees. They offered me a 10% if I wanted to reorder. It's too late to plant pecan trees. I will NOT use them again. read more

TN Nursery - Nurseries & Gardening Near Me - Altamont, Tennessee

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Horrible customer service. Lied about the delayed arrival and later claimed they were not not responsible since I didn't request a warranty. Our order arrived VERY late, the plant material seemed like it was very stressed. We spent 4-5 hours planting them, mulched and getting it soaked in on the north side of the house. We noticed that the plants were a wad of mostly 'runners' with no root structure. They sold them as 'bare root' - came with no roots. With some of the smaller pieces, we took inside and tried to get them rooted-in with peat moss and root stimulator. Lightly watered all almost every day for about four weeks - no direct sun. Every effort failed. Everything is now DEAD but one plant. Only got an auto response. read more

In Nov 2025 I ordered what I believed to be 50 total bamboo plants to be shipped in April 2026. The invoice I recieved was not clear. I contacted customer service with the discrepancy. I was told 1. Despite the order screen on their website showing 50 plants, I had only ordered two plants. 2. They could not cancel my order. Not having heard back, come April I forgot about canceling again. But I received a shipment email stating 2 packs of 25 had shipped... I received 2 ALL brown plants. Hopeful, I planted them anyway. Now July, one plant remains all brown, minus a new shoot growing off the root. The other plant has about 6 in of growth. They were supposed to be 1-2 ft tall. I tried to leave a review on their website, but that was a week ago and the reviewing site said it would take just a few hours. If you order from TN Wholesale, don't count on the check out screen to be accurate (or the shipment description-see email attached). Don't count on the height when ordering. Certainly don't count on their customer service. read more

BEWARE this place Is a scam. Sent DEAD root plants, no info in box and tefused to replace. Just a SCAM!!!

Good luck if you order online and they don't have the color of tree or plant you want. They will just randomly send you what color they have without any notification. You won't know until your plant/tree blooms and then you are SOL! There warranty states they can send you the color of their choosing if the color you order is not available. Would be nice to know, as the customer, if you want the color they have or not. They are spending your money at their discretion, not a good business model from my perspective. (ordered red crepe myrtles and received purple) read more

I lost my money here and I googled - Unfortunately, you are not alone in having a frustrating experience with Tennessee Wholesale Nursery (also operating as TN Nursery). Many buyers have reported issues with dead plants, missing items, arbitrary species substitutions, and unresponsive customer service.The Core IssuesDormant Bare-Root Stock: The nursery primarily sells dormant bare-root plants and trees. While it is normal for these to look like dead sticks upon arrival, a large number of buyers across platforms like Reddit and Yelp report that the stock fails to leaf out even after the planting season.Refund Policies: Customers consistently note that getting a refund or a replacement under their guarantee is extremely difficult. The company has a low score on platforms like PissedConsumer and a history of unresolved complaints with the Better Business Bureau.Mixed Experiences: While there is a consensus among many aggrieved customers, a small percentage of buyers do report positive experiences with bulk, wholesale bare-root orders when they arrive in proper condition and during the correct planting season.What You Can DoIf you recently lost money on an order and are trying to recover it, consider taking the following steps:Dispute the Charge: If your purchase was recent, contact your credit card company or bank immediately to file a charge dispute for "goods not as described" or "services not rendered."File a Complaint: Since Tennessee Wholesale Nursery is based in Tennessee, you can formally report the business practices to the Tennessee Department of Agriculture.Report Fraud: You can log a formal consumer complaint via the Better Business Bureau. read more

Terrible bare root plants and trees, and even worse customer service. I cancelled an order in October 2025, received confirmation IN WRITING that they would cancel and refund my order, less a 5% processing charge which I willingly agreed to...to then receive only a partial refund, and a portion of the order still shipped. When I received the notification of shipment, I checked the refund amount and found it was short, so I reached out to their customer service, forwarding the confirmation I had received from their company that they would cancel. Their response was "xyz employee doesn't work here anymore, and your order already shipped. The refund will not be issued." After a few back-and-forth exchanges I decided to write it off, but feel compelled to let others know that their rating on here is NOT indicative of the service, quality of product or integrity as a business. On top of all of that, one of the plants showed up snapped in half, anf their last response to me said I could return the plants, but I would have to cover the shipping and if they were dead on arrival they would not be refunding me. Absolute joke of a company. Horrendous all around, take your money elsewhere, trust me. read more

I ordered cone flowers second week of March and requested April delivery. Got a notice April that the order could not be filled until the drought conditions were over. I notified them that if the order could not be filled by May 1st , I would like to cancel the order. Received no response. Called May 1st and was told they will be able to fill the order and expedite shipment. The plants I received were tiny bare roots with no green growth. Three of the four maybe salvageable the one that was shipped solo was completely rotten. Photo attached. I think the company shouldn't be shipping immature bare root plants. They should have just cancelled my order. read more

TN Nursery - Nurseries & Gardening Near Me - Altamont, Tennessee

I ordered 20 trees in November 2025 and I planted them immediately. I have watered them regularly. Now that it is spring, I am waiting for them to green up, but only two of the 20 trees have greened up. The rest never came out of dormancy. I contacted the company and they said they have a 24-hour policy after receiving a product to report it. I received basically twigs, with faith that they would green up in the spring. How am I supposed to report leafless twigs within 24 hours? It is a bad policy and I am out $284.31. I cannot recommend this company. read more

Terrible product. Terrible customer service. Ordered bare-root trees. Was sent cuttings (no roots). Arrived late. I did not contact them within 24 hours. They refused to refund or replace their product. Avoid. read more

This is a fraudulent outfit disguised as a reputable nursery. We ordered 10 "Red Rooster" crape myrtles in November 2024. All trees were delivered in December and planted. Fast forward to July 2025 when the first one finally blooms and .....PURPLE! I emailed their customer service asking what we could do to resolve this. Wasn't looking for my money back. Really, I just want my red trees so I was hoping they'd send a new batch without any friction. To my disbelief....ultimately I was blamed for not typing in "no subs" during checkout. Apparently hidden somewhere on their website it says they reserve the right to send any color they want if they run out of the color you actually ordered! WHAT!?!? I've copied/pasted the entire email correspondence without any changes (except removing my personal info). Read if you must. But don't ever buy from these people. Fraudsters. From: James Mitchell Sent: Thursday, July 31, 2025 1:53 PM To: TN Nursery customerservice@tennesseewholesalenursery.com Subject: Re: A shipment from order #1002163811 is out for delivery Hi there, my crepe Myrtle's are beginning to bloom but they are purple, not red. I had ordered "red rooster" trees. How do we resolve this? We definitely did not want purple and now I've got to dig all these up. Thank, James Get Outlook for iOS From: Felicia (TN Nursery LLC) support@tnnursery.zendesk.com Sent: Friday, August 1, 2025 8:37:44 AM To: James Mitchell Subject: Update on your request: Re: A shipment from order #1002163811 is out for delivery Hi James, We have an update for you on your request. Felicia (TN Nursery LLC) Aug 1, 2025, 08:37 CDT Hello, I am sorry about that. We reserve the right to substitute colors if we are out of a certain color. Thanks, The Support Team This email is a service from TN Nursery LLC. Delivered by Zendesk On August 1, 2025 at 1:46:15PM UTC, James Mitchell wrote: That's called fraud. I'll have my credit card company refund me and you can deal with them. Get Outlook for iOS From: Felicia (TN Nursery LLC) support@tnnursery.zendesk.com Sent: Monday, August 4, 2025 11:35:19 AM To: James Mitchell Subject: [TN Nursery LLC] Re: Re: A shipment from order #1002163811 is out for delivery Hello, Per our warranty page on our website: The wrong color of plant blooms. We reserve the right to substitute a color of the same plant (Ex, if you ordered a Purple crepe myrtle and we didn't plant as many as we thought, we will send a purple or pink - same species) if your desired color is out of stock. If you will not accept a different color of the same plant, please put 'No Subs" in the comments when checking out. This email is a service from TN Nursery LLC. Delivered by Zendesk From: James Mitchell Sent: Tuesday, August 5, 2025 7:27 PM To: TN Nursery LLC support+id07RMD9-LLENK@tnnursery.zendesk.com Subject: Re: [TN Nursery LLC] Re: Re: A shipment from order #1002163811 is out for delivery That is nowhere on your home page. Or your frequently asked questions section. I had to use the search button just to find it. Which means you have it buried somewhere on your website. Again, constituting fraud. You should have just sent me red trees like I paid for. And if you weren't able to do that....god forbid you send an email asking if I'm okay with a change order. I ordered red. You sent purple. Shame on you for stealing money from your customers. Don't contact me again unless you're willing to send me the RED crape myrtles I paid for. read more

TN Nursery - Well that ain't red - Nurseries & Gardening Near Me - Altamont, Tennessee

This company is a scam. They sent me the wrong trees( plums instead apricots), and now they are demanding that I pay for the return shipping out of my own pocket. I paid my own hard-earned money, lost my time, and wasted space in my garden because of them. They refuse to take responsibility foe their own mistakes. Stay away and do not to buy anything from them. read more

Bought 4 trees, Crepe Myrtle and Weeping Cherry, in December, they came to me as bareroot, which was understood. I soaked them for 2 hours per their instructions, then planted them. It is now April and none of the trees have started to bud or shown any sign of life. I did the scratch test to see if the cambium layer is still green, all four were brown. I had these trees of 4 months, and they only have a 24-hour guarantee on their trees! Twenty-four hours!?!?! They should tell us to do the scratch test right away then, what does 24 hours tell us about any tree we think is healthy and thriving, from a supposed good company. Buyer beware. Go to Fast Growing Trees where they give you a free year to make sure your trees survives! read more

Ordered two trees (sweet gum & tupelo) from them in January and received them in early April. Out of four trees (one free of each as per their site) only one has shown any sign of life, and that from the bottom of a 2' - 3' sapling. Have tried contacting the company numerous times to no avail. No email and no one answers when you call their number, only a recorded message. Very poor customer service. Guess I'll have to take the loss of $83. Do not order from this place. read more

TN Nursery - Nurseries & Gardening Near Me - Altamont, Tennessee

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Terrible Shipping Delays, Dead Plants, and No Customer Support I placed an order on July 14, 2025, for about 10 plants totaling $140. The entire experience has been a massive disappointment, and their customer service is non-existent unless you pay extra for a "protection plan." The Shipping Delays: Part of my order was supposed to ship in October 2025. It didn't. When I reached out, they promised to combine it with my November items. By November 24th, it still hadn't shipped. After calling multiple times, the plants finally arrived on December 11, 2025--months late. The Results: Because of their delays, I was forced to plant them in mid-December. This spring in Washington, the weather has been great, and I've been diligently watering them since April. Despite proper care, only 2 out of the 10 plants survived (an 80% mortality rate). The "Warranty" Response: When I contacted them about the dead plants, they refused to take responsibility for the fact that their late shipping caused the issue. They stated that because I didn't purchase extra "plant protection" at checkout, they only offer a 24-hour warranty. Their solution for my $140 loss was to offer me a 10% discount code to buy more plants from them. Do not buy from TN Nursery. They will delay your shipment, send you plants that won't survive the winter planting they forced upon you, and then hide behind a ridiculous 24-hour warranty policy. read more

I ordered fruit trees on April 6, 2026 and they arrived on April 22. they had been pruned and were bare root and without foliage as advertise. I planted them according to their instructions and watered them accordingly. However they never produced and quite obviously dead. All four trees are dead! I contacted TN Nursery, but they require you to report dead plants within 24 hours of delivery. This despite the fact that there's no way to tell the plants are dead when they arrive without foliage and bare root. DO NOT BUY FROM TN NURSERY! read more

Terrible quality. Ordered a large variety of trees and shrubs and have maybe 10% that are alive now and of those maybe 2 are worth keeping in the ground. Heed the warning you get on Yelp about them offering expedited shipping if you leave a positive review before you even receive any of your plants, I got that email as well. Looking at a review in the right pane of my browser as I type this, from someone that gave them 5 stars on 12/2/25 stating they're excited to receive they're plants, hmmm, just sayin... They're 24hr time frame to file a claim is a joke too. But, if you pay for an extended warranty they'll give you a year, so much for good pricing. Avoid at all costs, I gave up on them and bought from another online bare root vendor and could not be happier with the stock. read more

EVERYTHING!! Shipping, pricing, and health of trees were all great! Lost one tree. Poor location. Ordered 2 more for some fall planting. Don't hesitate to order some. read more

TN Nursery - Red dogwood - Nurseries & Gardening Near Me - Altamont, Tennessee

Very nice, large trees as advertised well developed I am in zone nine so by the time they arrived, the buds were already swelling and within a week the leaves are starting to come out. This was also a great price for 100 trees. read more

We bought 60 trees from this organization in the middle of winter. it asked if we wanted March or April delivery at checkout. We selected April. When they didn't arrive in April I called in and no one seemed to know where my order was but said the red maples specifically were late leaving the premises for shipment. The trees arrived in the second week of May, and although they looked very bad, we planted them. they are bareroots so you really can't tell if they're ok without damaging them. we cared for them per the instructions and they never even budded. After 6 weeks we started scratch testing only to find that the were all completely dead and we had been wasting our time. When I reached out for a refund they said we had to have notified them within 24 hours of receipt for a refund. How absurd is that- they're bare roots. It took 7 attempts at communication to get a response. Their customer service branch is run by robots and the people answering the phonea do not care. What a complete waste of people's money and time- absolutely Sinister way to run a business. Heartless and bad at growing trees too, apparently. read more

Buy from TN Nursery at your Peril!!! These people cannot be trusted. I needed approximately 7 sq ft of moss, however just in case, I ordered 10 sq ft. I received 5 sq ft and they are telling me that I got 10! After I sent them this photo. I was even willing to overlook the fact that I had to put over an inch and a half between each clump, and I just asked them to send me 4 extra square feet to fill in the space that didn't have enough. Instead they just kept saying that I received 10 sq ft. Do not buy from these people. They are just trying to make a buck off you. Find someone else more trustworthy. read more

TN Nursery - Moss, or lack of it, from TN Nursery - Nurseries & Gardening Near Me - Altamont, Tennessee

While shopping for some trees to plant in my garden, I got a Google ad popup with TN nursery, and because the prices seemed so reasonable, I placed the BOGO order, thinking I'm supporting a local nursery while also in TN. I only checked after I submitted the order to check the online reviews, and I was horrified that I had made a mistake. I contacted them in exactly 24 minutes to try to cancel the order, and the CS responded that they are unable to make changes to orders. I said they haven't even shipped or finished processing the order and pressed for cancelling, then the CS claimed she has "let management know about your request to cancel," but I never heard back. The shipped "trees" or sticks that were chopped both top and bottom had no major root mass, but some fibrous strands on the sticks with no branches. They send them bunched up in a clear plastic bag with some wet shredded paper. None of these made it. When I contacted them, the CS responded "I am sorry to hear that. Since you did not purchase the extended warranty we are not able to file a claim on this order. You can perform a scratch test to verify but we are not able to file a claim. As stated online we ship bare root dormant trees and plants. When you received your order you had 24 hours to reach out and let us know if something was wrong with the order, we have no correspondence with you regarding this." I don't know how this company is continuing to operate online, scamming people out of money. A fresh-cut stick will show green bark within 24 hours, while it's obviously doomed, just as in cut flowers. A freshly cut branch can still show green cadmium for weeks or even months, depending on species, while biologically not viable, so a scratch test within 24 hours tells you almost nothing. This company is absolutely terrible, and shifts all risk to customers. Please DO NOT order from TN Nursery! read more

Could not fulfill the order only offer store credit. I don't any other items and I requested a refund, which they denied. Additionally, customer service is slow to respond. Buyer be aware. read more

This company DOES NOT stand by their products. They want you to buy extra BS just to "offer protection" So instead of replacing DEAD plants they just say "Sorry you did not pay us extra money- good luck" Absolute awful company to work with. Look elsewhere EDITING TO ADD- While scrolling through reviews on yelp it is clear this is happening to LOTS of people. WHAT A SHAME! read more

do not buy from this nursery. purchased 5 plants and guarantee after 3 weeks no growth on any of the barefoot planta also purchased "guarantee". ... only good for 24 hours!!! help is an AI bot, so good luck read more

In November 2025. TN Nursery told me I wouldn't get my order until more than 3 weeks after I placed it which would not allow me to plant the in 2025. Then agreed to send my order in 2026 and I let them know that they earliest I could receive it was 4/15/26. I received an email letting me know they were shipping my order 3/16/26. I called them and told them this wouldn't work as I can't plant until 4/15 at the earliest. They effectively told me tough luck, they can't stop the shipment. Horrid customer service. read more

Company is very shady no gaurantee on products unless you purchase it separately poor coustomer service almost gauranteed to receive dead trees they take your money and laugh on the way to the bank don't use them for anything read more

My experience with this nursery has been extremely poor. I placed an order on October 15th with an initial delivery date of October 23rd. On October 19th, I received an email offering expedited shipping (2-3 days) in exchange for leaving a positive review. This offer implies they had the stock and ability to ship immediately in October. However, the original delivery date of October 23 was missed. When I contacted customer service multiple times, I only received general responses. They then informed me they are now shipping in November but refuse to give any concrete date. I asked to cancel my order due to the likelihood that it was too cold to plant by the time it arrived. Despite their contradictory and shifting timelines, they have repeatedly refused to cancel my order. This company makes misleading offers to pressure customers into writing good reviews, then fails to fulfill the order and locks you into a lengthy, unscheduled delay. Avoid ordering from them if you expect reliability or basic customer service. read more

I ordered 4 trees and none of the trees I ordered lived. Be very careful when ordering. EDITED TO ADD: I called a few months after purchase and was told to wait and see, they will bud in the spring. So I just reached back out because they are definitely dead and I was told, "sorry you didn't purchase an extended warranty so we can not help you". I will NOT reach back out. Just BEWARE read more

I ordered trees from TN nursery. They were ordered in spring. They were supposed to come in the fall. They did not arrive until December. They told me to keep them in the basement. I did that, planted them, they are dead. They will not replace them. So they sent them late and they are dead. When you call them you get AI and cannot speak to a person. read more