They fix my bike tires and brakes. They were amazing. Will purchase a bike there as a back upread more

Very knowledgable and helpful staff with a huge line of inventory. Worth the drive from neighboring…read morecounty.

As always Mike and the staff at Suck Creek Cycle are the best in the city. Great service with Great…read moreintegrity.

I needed a helmet for a race and provided skilled experience in fitting me with the proper one. He…read morealso gave me a veterans discount and he was a pleasure to interact with

At Madison Shop: For smaller purchases I will always pick a…read morelocal shop. If I wanted a "attitude", I would find a shop that carries high end Italian gear like Pinarello, Campy, etc. Two times and I'm out. The first experience I had with this employee was just after I arrived in Alabama, driving here from California and needing a competent wheel guy to true up a wheel that lost is true either through rack vibration or heavy winds or both. I didn't bring my truing stand with me for this trip. The bike was on a rack with the wheel exposed off the side of the van. This employee doubted the cause of the wheel going out of true from what I described. LOOK IT UP ON GOOGLE! The second experience was just last week when I needed a presta adapter. As mentioned, I use local shops as much as possible for small parts. The adapter was 2x that price on Amazon. I asked this same employee whether they "keystoned" the markup or if was tariffs or something like that. I got attitude again and a smarta** response. He said he didn't know what keystone pricing (GOOGLE IT) is and if I can educate him, in a condescending manner. I did purchase the adapter. I ride a KHS Team 29'r and do most of my own work on it. I usually use local shops to pick up high margin accessories and have always had a great relationship with the shops I've used. Mostly because of their commitment to quality customer service. The independent bike shop is a tough business. Believe me, I know by experience. If this shop can afford to be represented by this kind of employee, more power to you and good luck in this market.

Thank you to Michelle at Bicycle Cove for all the help! I love my new bike. It was affordable and…read morefits perfectly.

Broad ST location . This place has a bad habit of wasting peoples time... Twice now they have…read moreconfirmed they had what we needed , only to arrive a half hour later to see that this is untrue . We did try to go earlier to buy something that was confirmed that they had but when we got there, it was clear that one of the employees had taken it for themselves as it was sitting out behind the counter . We got some BS as to why we couldn't buy what we came down there for. Anyway, this place kind of blows good luck . Don't waste your time. but please just don't lie to a customers face. We took our business elsewhere. Poof . Also, I like Billy strings OK but turn it down you're killing me

This is one of my favorite stores! We vacation in the area every year and always look forward to…read moremaking a few trips to the mountain outfitters. They carry "high end" (lululemon, Vouri, Patagonia, OnClouds, etc) outdoor clothing/shoes/accessories. Everything is reasonably priced and comparative to normal pricing. They ALWAYS have a great sale going upstairs and there's always a couple gems marked down I find on clearance. The staff are very friendly and helpful. Store is well kept, we will be back!

Great customer service. Very cool ambience. We will be back to service all our bikes here.read more

Thanks for helping me today! These guys were great. I had a tire issue and they were patient in…read moreteaching me how to deal with tubeless tires. Great experience. Very cool shop. I will be back for sure!

We live in Morganton, GA, so making the 90+ minute drive to the Trek Bike Shop in Chattanooga isn't…read moresomething we can do on a whim--we're weekend warriors when it comes to bike service. I called ahead and booked a Saturday appointment, and from the get-go, Steven was awesome. Super knowledgeable, explained everything clearly, and just had that vibe like he genuinely enjoys what he does. By Monday, I got a call with the repair estimate--accurate to almost the dollar--and the bike was ready exactly when they said it would be. We've never actually met Steven in person, but you can tell when someone takes pride in their work. That definitely came through. We've been brand-loyal to Trek for a while now and have never been disappointed. On the rare occasion something wasn't quite right, it was always handled without hesitation--no hoops, no drama. We originally bought our bikes in Arizona and were looking for a go-to service shop in this area. The Chattanooga location checks all the boxes: great service, solid people, and it's in a cute part of town with plenty to do--makes turning a bike tune-up into a fun day trip. Highly recommend if you're a Trek fan or just want knowledgeable, no-BS service. Worth the drive!

Had a really good experience here. I wasn't necessarily in the market for a new road bike but knew…read moreenough about the Trek Domane line to know it would be a contender if I were to get serious. Well, my wife and I walked in and a Project One Domane caught my eye. Jeremy, the store manager, and I talked for about 30-40 months minutes before he geared me up and I took it for a ride. When I came back I made an offer on the bike and then my wife and I went to lunch and returned an hour later. We agreed that I would spend a bunch of money and in return get some level of discount on just about everything I was going to purchase. I found them easy to work with, reasonable throughout the process, and helpful with getting the bike set up and fitted. Whenever I'm in Chattanooga I pop in to say hello and have also purchased gear from their affiliated Atlanta Cycling stores.

True, this isn't the most aesthetically pleasing bike shop in the world. The owner, Joe, is set in…read morehis ways and if you can't deal with it, then move on down the road. But if you're like me and you DON'T own a $1,400 Specialized high-end-wannabe-Lance-Armstrong-Tour-De-France bike, this is a great place for you. I highly recommend this place for anyone who bought a bike off Craigslist and just needs a normal tune up without the added bicycle-guy pretension. Bring cash as Joe doesn't take credit cards. And be mindful of the very adorable storage policy - you will get charged $1 per day if you don't pick up your bike after three days of when it is ready. He does have some pretty sweet vintage Schwinns in great condition for about $150. I did take off one star because as soon as I test rode my bike, something fell off of it. BUT, Joe did get it back on in less than an hour at no charge. So...maybe just a heads up to take it for a spin down the block before you are on your merry way.

If you need a history lesson from a true bicycle enthusiast about vintage bicycles Joe is the man…read more I went in seeking some parts for a 1960's western flyer and I got exactly what I needed. The shop is crammed to the gills true and you can't walk through it due to this but it didn't even matter. The owner of this shop is the real deal he told me the entire history including options available on my 78 schwinn metrocycle and even gave me a shift cover for free. I will certainly go back. I can not stress the knowledge and courtesy of this owner enough.

The people there are wonderful, friendly, and professional. The only place I take my old cruiser…read morebike and they always do a great job.

My go to shop for bike repair and "tune-ups" for the past four years. Fair prices, great work and…read morewonderful staff.

Moab is a great shop the staff members are awesome, very happy with the work the mechanics did on…read moremy bike and the sales team has great knowledge and taste, skate shop is great to, great is an understatement all around here

Went in to inquire about a new comfy gel seat due that I just started riding my 10speed bicycle & I…read morewas in desperate need of seating comfort. Kris the associate was very help & made me feel very comfortable as for my needs . He educated me on women's biker shorts & gave me tips on how to adjust my seat etc. I ended up purchasing the shorts which have provided much comfort! I will be purchasing the recommended gel seat in the near future. Thank you Kris for all of you help & educating me on the importance of comfort & safety. Sincerely Judy from NYC