Horrible experience! Basically, I took my business elsewhere and I have been getting railroaded by…read morethis Corporate Bully ever since. I received yet another replacement truck because every other month the trucks I had were having issues. Last vehicle had significant noticeable damage. Most noticeably was damage to the roof which my crew took pics of. Upon return, the manager came out and specifically looked for hail damage TO THE ROOF OF THE TRUCK that he claims was not there. They could not provide any pics showing that the already damaged truck DID NOT have prior hail damage. I escalated the matter to a regional manager who agreed to absolve some of the charges. Of the remaining balance due by myself, another thousand would be credited as I made a thousand dollar deposit. Manager told me he wud put in system and claims dept will reach out to arrange payment of my remaining balance ($1100). When claims reached out via email they still had the balance wrong as there was no credit for my $1k deposit. I advised and copied the regional manager on the email (who never responded). Instead of exercising due diligence and following up with leadership, they instead submitted a back door fraudulent insurance claim for more than double the amount I owed. No business ethics at all...shady to say the least. To add insult to injury, they already had claims out against the truck for previous damage that they never got repaired. Take ur business to Ryder.

Dear Sirs: I am…read morewriting to tell you about our recent rental with Enterprise in Bridgeton (Earth City), MO. During our rental of a moving box truck, we had a flat tire on the highway (two states away from Missouri). After calling Josh at the Earth City, MO office, he immediately gave me the number for road side assistance. The operator with Enterprise found a tow truck for us. Our truck was taken to an overnight facility and then towed to a Firestone Tire repair location the following morning.. Thru out the two days that we had the vehicle, we were called several times from Enterprise to insure that everything was okay. The Enterprise staff at the Earth City location, were SO NICE! I felt like we were family and they wanted to make sure that we were doing okay. They were so apologetic for trouble with the tire and they wanted to make sure that we knew that no towing or repair charges would have to be paid by us ( a huge relief!). Josh, the contact person at the Earth City location with whom I initially made the reservation and the subsequent emergency call; Darlene who worked with Josh and Carlos, the Supervisor of the St Louis Enterprise rentals (314-319-7352), all repeatedly called me to reassure me that all would be taken care of and they wanted to make sure that I was satisfied with the Rental. They were all FABULOUS!! Honestly, this was the first time that I have used Enterprise truck rental for a move because we normally use U-Haul or Budget, but, Enterprise gave us a much better deal on the cost AND, then, after this rental experience, we will be using them again. Truly, a wonderful experience! THANK YOU!!! Anna Boulware Rental Agreement 16L9FH

Elise Ryan has helped me for the past five years getting refrigerated trucks. When there are…read moreshortages in sizes I need, she finds me different options. Extremely reliable, very professional. Not sure if she's the boss here or not. But she should be.

Always fast, and has great customer service! Elise is awesome!! Would definitely recommend this…read morelocation

Penske is an incredibly easy choice to make when moving out of state. The trucks are in great…read morecondition and check in and check out is super easy. The folks here were our drop-off location moving to St. Louis. They've got some really cute dogs on site and the staff are really nice. If we ever need another truck we'll be back. This particular location also has all kind of equipment available for rent if you're working on any projects at home or on a job site.

From the owner: Save Up To 20% When You Reserve Online Today!read more

They take the reservations and EVERY TIME without fail they do not have a truck available. Save…read moreyour time and steer clear of this location, an absolute waste of time.

After booking a truck at another location and them not having the truck, I tried this branch. Was…read morepromised returned phone calls for reservations and moving trucks I could for almost a month, and I never received either. Awful experience