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    TNT Washateria

    5.0 (3 reviews)

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    Timberlane Washateria

    Timberlane Washateria

    3.6
    (12 reviews)

    Let this place rot -- hostile staff, zero professionalism, and a manager with a serious chip on his…read moreshoulder. I walked into Timber Lane Washateria to check if the machines used coins or cards. After seeing that they required quarters, I used their on-site ATM to withdraw $20 so I could get change and start doing my laundry. Before I could even walk back out to grab my clothes, I was aggressively confronted by a man in ragged clothes--no uniform, no name tag, nothing identifying him as staff--demanding to know if I was actually planning to wash clothes there. I told him yes, and that my clothes were in my car. That wasn't enough. He immediately launched into an accusatory rant about people coming in to "steal quarters" and how only real customers are allowed to use the change machine. I explained--calmly--that I am a customer and was just preparing before hauling in my laundry. Instead of backing off, he kept pushing, arguing, and treating me like a thief. When I asked who the manager was, he smugly said it was him. I asked who the owner was, and he just pointed to a sign like that was supposed to solve everything. I took my quarters and my business to Washateria Lavanderia off Loop 336, where I was welcomed without suspicion and treated like a human being. And as I was leaving Timber Lane, walking to my car, I looked through the window and saw that same man very clearly mouth the words "f*** you" at me. No shame. No professionalism. Just petty, angry behavior. After I left, I called the number posted inside the business. Someone claiming to be the assistant to the owner answered and tried to justify the harassment, saying people come in without laundry and "rob quarters from the customer." That logic is absurd. If someone puts paper money into your change machine, you're not being robbed--you're exchanging one form of currency for another. You're not losing money. If those quarters do get used on your machines, you make money. If not, you're still not in the red--at worst, you need a better coin management system. If you're that worried about availability, then implement a solution like every other laundry business with common sense does: a change limit, a secure backup stash, or better yet--upgrade to card systems like it's 2025. This place doesn't care about customer experience. They care about control and paranoia. Instead of setting up a system that works, they'd rather harass customers and throw attitude. Timber Lane Washateria is a disgrace. If this is how they treat people ready to spend money, imagine how they handle real issues. Don't give them your business. Spend your money somewhere you're respected. Here is a picture of a washateria that is cleaner, cheaper, and won't chase off their customers over BS

    this place is way to overpriced. for how this place looks and how it is, it should not be so…read moreexpensive. this place is a actual dump. you also have a guy just staring at you while you do your clothes. overall i'm just annoyed about the price of this place. we should not be paying so much to clean clothes. definitely not a place to go to.

    Time Cleaners

    Time Cleaners

    2.3
    (22 reviews)
    $$

    I've been using this cleaners for about 6 months and never had any complaints until recently. They…read moredamaged my work uniform and were rude when I brought it to their attention. Although they eventually fixed the issue, my next experience was even worse. I brought in my DHS and military uniforms and when I went to pick them up, the staff was again rude and couldn't even locate my items. After waiting, I had to personally identify my uniforms while they spun the rack around looking for them. Very disappointing customer service and professionalism. I will not be returning.

    I am a 78 year old man; I have been bringing my business to "Time Cleaners" for years. I wear a…read moreblue jumpsuit and you cannot purchase new ones in short and fat, they all have to be alters. I have to pay with cash, no problem, just remember. I have has them replacing the worn zippers, as I understand this is a common repair. I had to wait 2 to 3 weeks, which I was willing to do. I took another pair in for repairs (4th) the young Hispanic woman informed me that they couldn't do zippers anymore because their supplier no longer supplies' zippers! I am amazed; you can buy zippers' all day on Amazon. Now if they chose not to do this repair I would understand. I pay Twenty-six dollars for this repair. I offered to buy the zipper and let them install it. I couldn't get a yes or no from the attendant. I, like many men my age, have prostate problems; I asked to use their bathroom and was denied. No sign nothing! Who would know? When someone walks into my business and ask to use the facilities', we always say. I consider it to be a human right. They are in distress, or they wouldn't ask. I have a dark feeling that if I was a Hispanic woman, I would have been given permission. They have lost my business and I am telling everyone I know, avoid this place. No common human decency !

    Montgomery Washateria

    Montgomery Washateria

    3.7
    (12 reviews)

    This was my first time visiting this washateria. Overall, the customers inside were very kind and…read morehelpful, and they took the time to show me how to operate the machines, which I really appreciated since I'm new to the area. When I went next door to ask for assistance, however, my experience was different. The staff member I spoke with was not very polite, which made the interaction uncomfortable. Because I'm new and had a large amount of laundry, I asked a few regular customers whether it was okay to step away briefly and they assured me that my clothes would not be touched. To be safe, I also set an alarm so I could return on time. When I came back, I noticed that my clothes had been removed from the washer and placed in a basket. I didn't have an issue with my clothes being placed in a basket so other customers could use the machines. What concerned me was that some of my clothes were placed on top of the washer, and no one came to inform me that my laundry had been moved. The staff member I spoke with earlier walked past me several times without saying anything, and then left before I could address the situation. When I spoke with the young lady at the front, she acknowledged that clothes are not supposed to be placed on top of the washers, but the issue had already occurred. The interaction felt dismissive, and I didn't feel that my concern was fully understood. I believe better communication and more courtesy toward customers especially first-time visitors would greatly improve the experience here.

    I came here several years ago and wasn't very impressed but they have lots of new washers and the…read morefacility is clean. I was very pleased.

    TNT Washateria - laundryservices - Updated July 2026

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