Avoid at all I have been a customer of years. I wanted a pre roll papers they are charging .75cents on the machine. The product is $3 they charge almost 30% extra for the machine. Major disappointment no were else they do this. read more

Amazing service and the best selection to meet all of your nic needs. Everyone who works their is polite and friendly. They also offer a points program and daily deals to deliver great value at any price point. Special respect to Lucy, Telo, and the entire staff. read more

service was really good they have good deals and they made sure I didn't leave the store unsatisfied with my purchase :) ! they also have a great selection more than other stores read more

Best spot to come to you get to register your number to earn points and get money off purchases. Eli is really cool . They have great vape juices and even change your coil when you ask them to switch it out . Been coming to this spot for multiple years and the service stays the same great people even the chick that works here is very cool . Highly recommend this spot the know their stuff to help you set up or fix your vape speaking from experience the prices are decent as well read more

This is the best smoke shop in the entire valley . Friendly staff and they have a huge selction of puff bars. Check out their deals buy 4 get 1 free! read more

Tobacco Spot - BANANA ICE - Tobacco Shops Near Me - San Fernando, California

Amazing prices always ! Friendly people, Joseph is the best employee here:) with amazing vibes and really knows his stuff ! I always come in and he's remembers my name :) does his best never see him sitting down ! read more

Tobacco Spot - Orion Q pod & juice! - Tobacco Shops Near Me - San Fernando, California

Yeah, Eli and his crew take care of me.... I've made multiple exchanges and returns but they aren't mad, they just want me to be satisfied. juul sucks what else u got? Let me show you! 4 month non smoker now thanks to them. Customer service % read more

Love this place, come here regularly for all my hookah & vape needs for the 7 months I've lived here. I was going to multiple places in SCV and the employees here just don't compare, especially Eli & James. All the employees are really helpful and are never rushing you. They know all their customers on a first name basis and remember what you like and what you don't like so they're always happy to recommend new flavors, etc. All of my roommates, my friends that I've brought over, and I have all boughten hookahs, vapes, etc. and have been happy with it. If for whatever reason if something needs to be fixed they're happy to help and will fix it. They have a big selection of everything & are never out of stock. read more

Tobacco Spot - One of my hookahs I've bought from here. Had it for about 3 or 4 months now. - Tobacco Shops Near Me - San Fernando, California

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I live in North Hollywood and I drive all the way to Eli shop to purchase my products great customer service great prices and if he doesn't have what you want he can get it for you excellent place they have CBD products that help my mom very knowledgeable about everything they have from glass to vape thank you Eli and your staff great customer service excellent experience every time we go there. read more

Only place that honors their vapes in and around all of Los Angeles. Test it there and if it doesn't work they'll give you one that does.

Very great help and very friendly staff as soon as you walk in the guy there is already asking if you need anything or what he can help you with like this morning I walked in to buy a battery for my cartridge it works perfect read more

YAAAAAAY!!! A VAPE STORE IN THE HOOD!!!!!! I love when I go to an establishment and experience customer service that blows me away... This is the kind of place where the people behind the counter know you (and most everyone who walks in) by name...Just plain awesome service! Eli always makes me feel welcome... I came in because my Protank was not vaping right...I was at my wits end...and none of the vape shops that I frequented could figure out what was wrong with it..But these guys fixed it right up!!! I seriously doubted that they would be able to, and in fact, promised Andrew my first born child if he could...I guess I owe him a kid...My husband is gonna be pissed...JK Anyways THIS PLACE ABSOLUTELY ROCKS... No more going to Sana Clarita to get treated like a nuisance when I can shop locally and be treated right!!! Keep it up guys! Customer for Life! read more

This shop has always taken good care of my family and I always looking out for those in need and the deals here don't compare to others! Good looking out Eli and James! read more

Absolutely amazing service would recommend to all my friends incredible products and exceptional customer service especially with the situation going read more

This is my go to smoke shop! Good customer service all the time, it doesn't matter who's working, they ate all good people, And they got good deals some times. I recommend this shop! read more

Eli was very helpful and attentive to my selections. I Highly recommend this shop for their cleanliness, catalog, and attentiveness to customer satisfaction. Will be back soon. 5 stars! read more

Love this smoke shop!!! literally my whole entire family goes here...all the workers are so sweet and helpful!!!! i just want to thank all the guys for always taking care of us, always being so kind, and always giving the best prices for everything we buy!!! Eli you're the bestttttt you always hook me up and there's no other smoke shop as good as yours... the prices are unbeatable and the customer service is AMAZING!!! LOVE YOU GUYSSSS!!!! read more

You wouldn't expect to enjoy going into a smoke shop as much as I do. Usually its a chore, you go in, get what you need and get out, BUT NOT HERE. Eli and the staff have made the place EXCEPTIONAL, great pricing, and great service, I've been coming here for years. so much so, these guys are part of my family now. The owner sends me happy birthday cards. I would never go any where else, and I wouldn't advise anyone else to either. If you prefer to be treated as a friend instead of a number walking through the door, then the Tobacco spot is for you. I'd give it 100 stars if I could. read more

I had to go all the way to the SF to find my juice and I found it at this wonderful place down in the San Fernando Valley actually very nice guys their and great customer service. They have a big selection and wanted to help me. Thanks guys see ya soon read more

Amazing smoke shop, I go here for my hookah supplies and Eli is very friendly and really goes beyond to give the customer the best service. They are always fully stocked with shisha, hookahs, tips, coal. Never went and they didnt have what I wanted even when I didn't know. Recently I went to pick up another can of sex on the beach and code 69, Eli checked and the last can they had was what they smoked at the store so it was opened, he gave it to me, I was speechless. Becaude of that I got another can of an exotic starbuzz flavor he recommended (French Orange) and the code 69 can, not only he gave me a bunch of free tips at checkout. What an amazing shop and service, i know ill be coming back here often. Note: The flavor he recommended was just what i was looking for, delicious flavor and aroma read more

Note they used to be located near Chase bank but they are now other end of the shopping mall near Subway. So the address listed here is wrong. I am a vape newbie. I came in with my husband to get pens and some liquid. The salesman Andrew let us try the different flavors, helped us with what pen would work best for us. Showed us how to put the liquid in, how to charge, what not to do. I had an old pen that he was able to fix, it just needed a new top piece. He was very helpful. Also gave us a good price since we were buying so much. We got a bunch of 18mg nicotine and realized this really was too much for us. We both have quit smoking just a few days ago and the nicotine volume was way too high. They were nice enough to let us exchange 3 un-opened liquids for zero mg of nicotine the next day. That way we can mix with the high nicotine to cut the mg in 1/2. All of the salesman/clerks we encountered on Monday and Tuesday were super cool and helpful. I can see why this place gets so busy. We will be coming back for all our vaping needs. Highly recommend this place. read more

Immensely helpful. The staff here is incredibly knowledgeable about all their products. Thanks to them I was able to narrow down my decision to two items and pick one. Great place. read more

Yes the guy was very helpful and informative. Im going here again next time im buying a new vape

Went to the shop just to look around and up spending more than I expected a great service and excellent products. I don't recommend to many places but I would definitely come in the shop to anyone that's looking for a great deal and awesome customer service with someone that knows what they're talking about. Definitely go to check the spot out read more

Was told to come here by a good friend of mine and definately wasnt disappointed. Very knowledgeable about their product and definately gave me a good price on 2 new vapes . Definately coming back for more. The guys are super cool too . Very cool atmosphere. Great selection on flavors and they definately have a variety too. Will be back soon ! Thanks for everything Andrew and Eli. read more

Terrible customer service. Waited several minutes in line to buy some butane and when I finally got to the counter, the person told me they had to call someone to figure out the price. The clerk then proceeded to help the rest of the people in line before making that call. So o waited my turn in line and to top it off, I had to wait for everyone else in line to be helped first. Even People that came in AFTER me!! After I realized that he was not going to help me until he helped everyone else in line first and more people kept coming in to ask questions/ Buy something, I decided to cut my losses and stop wasting time and go to another smoke shop where they treat people fairly and respect their time. read more

Awesome friendly staff, big selection on pretty much all of your smoking necessities , what else is there to say it's a one stop shop u'll find what ur looking for and if not then ur at the wrong spot lol read more