VIP car service is excellent. "Moe" is professional and…read moreresponsive to requests and he chose an amazing driver/ Jasheim, who was excellent. Safe and comfortable trip. Very respectful and thoughtful. I highly recommend this company.

This company is absolutely amazing! I used them twice in the last two years. Most recently I hired…read morethem to pick up my daughter, her husband and three girls. I was so worried they would miss the flight due to weather, traffic or the fact it was the holidays. Not only did they confirm appts before, but they texted me letting me know they were there to pick up at 0300, but when they stopped at Albany airport too. Then texted me again a couple days prior to Christmas Eve for the airport ride back home. They took away from their personal Christmas time with their family to make sure mine was picked up and home safe on Christmas Eve. They are a little higher than super shuttle or ubers, but definitely more comfortable and more reliable. They will always have my business when I visit New York and when my family flies to San Diego to visit me! Do not waste ur time on any other company in the Albany or Glen Falls area!!!!!

whenever I take the shuttle to my gate, they always take me on a smooth ride and have luggage…read morecarriers!

Don't book, go literally anywhere else!!!…read more Left us stranded at the airport after confirming the pickup. Would not answer calls or texts, never reached out with an explanation. Completely terrible company with no customer service, awful communication, and no accountability.

My first trip from Albany to JFK a year ago was great. But…read morelast night from JFK to Albany was not that good. I was supposed to be picked up around 6 pm but driver called and said she was ready to pick up around 4. It was good except I had no time to get water or food, and barely managed to change my SIM card to talk to the driver. (Why don't they use WhatsApp which would make it easier for travelers coming from other countries?) It was very hard to find the car. Driver just said "a very big black car" at the passenger pick up. Well, there are ziklinins big black cars at JFK, and very many pick up spots. After several calls (in a very loud and busy outside environment), she finally said lane D. It's a long lane. After I ran back and forth with 2 suitcases (I am 66 and have limited vision in the dark), she said D3. Even that place had several pick up spots. Finally we left JFK close to 6 pm. There were 5 passengers, one of whom spoke very loudly throughout the ride, discussed political issues with the young student from Serbia, shared her opinions etc. I was very uncomfortable. And loud. I did my best to keep my mouth shut, as did the other two women in the van. There was no water, snacks or scheduled toilet breaks. No announcements of seat belts, bathroom breaks etc. There was a small accident (not our driver's fault and no injuries) which caused another delay, and a subsequent loooong and looooud discussion by that same very talkative woman and the young man. By then I was getting a bad headache (hunger, dehydration, jet lag, and all this noise including the driver playing the radio. She never asked if it bothered anybody. After Kingston I moved to the back of the van hoping to get away from the loud passenger and the radio but music was even louder in the back! Also the ride was very loud and bumpy there as well. When we finally stopped at the Albany airport I had another anxious moment because I did not see my backpack with all the luggage. Turned out that the you gman from Serbia grabbed it and placed it on the sidewalk. He meant well, tried to help, but imo, it was the driver:s responsibility to safeguard all the luggage. I will use this service again since there are very few choices to get to JFK, and I do travel a lot, but I wish the company takes notice of these issues and improves drivers' training.

The customer service representative was very helpful and friendly. Answered all my questions. The…read moredriver showed up early and very professional-- open the doors. The vehicle was spotless. The price was excellent considering the level of service that we received. It was a fantastic trip.

I can't say enough good things about Hany and his company. They were so flexible and accommodating…read moreon both ends of my trip when I had to make substantial changes due to both weather and other conflicts. Hany is an excellent driver and very personable. Also as a woman traveling alone I felt completely safe. I highly recommend H&H Limo and Car Service for your transportation needs.

Hany and his other drivers were on time, friendly, professional and careful. I would highly…read morerecommend H and H for a stress-free travel experience.

As first time customers our experience was very positive, our driver Ramona was terrific. My…read morehusband and I are frequent travelers and when we do Fly out of Albany Airport and not Logan in (Boston) they will be our go to car service. Highly Recommend! Kaye & Bill Bromley South Glens Falls

I have used Today's Limousine services several times in the past few years and they remain a…read morereliable, friendly, flexible and outstanding service. Why would you bother with anyone else when Today's Limousine is so fabulous??

Not only did they inform me by email, 3 days before my daughter's wedding that they were no longer…read morein the charter bus business, offering no solution, they never refunded me my $800+ deposit! This had caused a lot of stress and aggravation between my daughter and I, worrying about getting 100 guest to the wedding venue, luckily we were able to scramble and get small party buses, sprinters, and a charter bus from out of town, you can only imagine the extra expenses it cost me! I waited a year in good faith for a refund, my next step is traveling upstate to court, another inconvenience and expense! I can't understand why I'm just not refunded my money! Shame on you Trent Griffan-Braaf, whom I sent a copy of the receipt and contract that you requested!

No call no show for a late airport pickup for 8 people…read more No way to reach the company after business hours.