I woke up one morning to find that I had an abscessed tooth with a bad infection. Gentle Smiles was…read morethe only dentist that would see me immediately. Within three days, they had me set up with an appt to remove my tooth, which went incredibly smoothly and had been healing terrifically. Their team was so helpful and kind, they sat down with me to go over every detail of what I was paying for and made me feel very comfortable during my procedure. I look forward to going here for my regular appts from now on. Truly the best dental experience I've had.

From the owner: At Gentle Smiles of Livonia, our mission is to provide the most compassionate and optimal care to…read moreour patients while building life-long relationships. With our state-of-the-art tools and equipment, we are able to diagnose and treat any dental tissues effectively. We have remained current on modern advancements of technology. Dr. Nadine Atoui has extensive training in full-mouth rehabilitation, cosmetics, oral surgery procedures, implants, IV conscious sedation, and Invisalign. We offer flexible range of hours, including weekend appointments to conveniently fit your schedule. Your oral health and over-well being are very important to us. We strive to schedule you same-day appointments to take care of your dental needs.

I needed a local dentist since I has been a while since I had been to the dentist because I was…read morewaiting out the time until my employer got Delta Dental insurance back. I looked at reviews and location to find one that had later hours. I was able to get an appointment that I didn't have to miss work and made the appointment. They sent me the paperwork to fill out online so when I got there all I had to do was check in and give them my driver's license to copy. I was quickly taken back to the room. Very thorough check with a couple of ways of X Rays, 3D scan of my teeth, and measure of the gums for the pockets. Everything was quickly on the screen for me to see. They were also thoroughly explained. Since I hadn't had a cleaning in almost 4 years, they used 2 methods to get the teeth clean. The dental assistant was very professional and kind. The dentist showed me the things I needed to know and what was needed to do now and what just need to be watched. I need to have 2 fillings replaced since part of them is missing. I am happy to find a local dentist since I used the same one in Monroe for over 15 years and even drove there after I moved from there 7 years ago.

Terrible communication and customer service. Called the day before my appointment to cancel and was…read morechanged $50 because it wasn't two days in advance. I haven't been to this office in two years, this should be communicated when making an appointment.

It is expensive I don't care how they clean teeth without scaling as far of dental work I would…read moresay go there

Dr. Shlafer is the best. My wife and I been his patients for nearly 10 years. I highly recommend…read more Dr. Shlafer to service all your dental needs. I personally don't like needles and I don't like pain or discomfort. Dr. Shlafer is a master of making sure his patients are pain free. He has never failed us. Again, he's the best in the dentistry business. Also, Dr. Shlafer has an amazing staff, which is second to none. So if you are looking for a great dentist that can do it all, please consider Dr. Shlafer. You will not regret it.

Love him the best ever he is so kind if you're awesome and he is a good hygienist. I got the test…read moreand I care about.

Can't complain. Office appears clean, staff are all friendly and professional. My appointments are…read morealways on time and I'm in and out in 30-35 minutes. Shout out to Jeanette. She is the coolest one in the office besides the giant dog that roams around the waiting room area.

We were ten minutes late to an appointment and they refused to see us. We have waited much longer…read morethan ten minutes before for them to see us. Brackets are constantly falling off, wires pop out constantly and they act like it's our fault. The front desk staff is extremely rude.

Avoid Dr. Jane if you value your time, money, and smile…read more I first saw Dr. Jane in 2018 to address TMJ issues, and she referred me to a specialist. I spent years with that specialist and returned to her in 2021 to complete my treatment, under the impression that it would only take two years. It's now nearly three years later, and I'm faced with two choices: switch to another orthodontist or live the rest of my life with a smile I'm not proud of and unresolved jaw issues. Dr. Jane has shown a complete lack of care and attention to my treatment. For almost a year, I've been told that I'm "just a few adjustments away" from being done. Ten months ago, conveniently after my payments we're over, was the first time she said it was about time to remove my braces. When I pointed out my misaligned teeth and remaining issues, she said we would make the adjustments as I "deserved a perfect smile" after all this time, yet she has done little to make it happen. The problems are blatantly obvious. My front teeth are nowhere near level, I still experience TMJ issues, and my molars are so far misaligned that I can lick the brackets on the outside of my teeth even when I'm completely biting down. When I brought my front teeth alignment issues to Dr. Janes attention she said she "doesn't see it" or dismisses my concerns and said she would "leave a note in my file". Other people notice my teeth are misaligned at a glance, yet Dr. Jane keeps telling me I'm "one appointment away" from being done. The best visit was after she misaligned my teeth so much that my bite was off and I could no longer bite without my jaw popping. Dr. Jane then got visually aggravated with me and told me that was impossible that happened and issues like that are only caused by trauma. The final straw was seeing pictures in her office of other patients with clear misalignment after their treatment. At that point I realized that I will never get the results im looking for with Dr. Jane. I've spent over $13,000 between Dr. Jane and the specialist she referred me to, only to hear from my new orthodontist that I'm still months away from completing my treatment. I asked for a partial refund as I know they spent time and materials on my treatment. Dr. Jane has refused to refund me any of my money even though her treatment has not been anywhere near satisfactory. Now I get to go spend another $6,000 due to her failure to align my teeth. Don't make the same mistake I did. If you're considering Dr. Jane, think twice before committing your time and hard-earned money to an orthodontist who seems incapable of prioritizing her patients' care or achieving satisfactory results.

Doctor Moseley is a great Dentist. He is professional and kind and takes great care of his…read morepatients. He ensures that you are comfortable while the procedure is in process, and he genuinely cares about providing his patients with a plan that suits their needs. I recommend Dr. Mosely to anyone that needs a top-tier Dental practitioner.

Dr. Moseley has been my dentist for years. I would recommend him to anyone. His staff is nice and…read morefriendly. The location is very convenient and the office is very clean. My husband did not like going to the dentist prior to seeing Dr. Moseley. Very patient and talks his patients through the procedure. I moved to IL. for a short time but traveled back to Southfield twice a year to go to the dentist. It is comforting to know that I have a dentist that I can trust and has a great network of colleagues that he refers. Great dentist!!

Had my first visit today and everyone was great. Receptionist checked me in quickly, didn't have…read morelong waiting time, and the hygienist was great. Easy all the way around and such a great place, definitely recommend

I have only been in for 1 rather long consultation appointment, but I could tell even from the…read morelobby I found a better dentist. I look forward to having my dental work done here after a bad experience at another business. Great at answering all my questions, very thorough exam of the bad filling work from the previous dentist, and even found a cavity the previous dentist completely ignored. Thanks a lot clearly I will be back.

I have been seeing Dr. Grunberger for 15 years and have NEVER had a bad or even disappointing…read moreexperience. Today was no different. I have surgery related issues with my mouth making it difficult to open wide. Dr. Grunberger and Cynthia worked around those issues and got the job done. The office staff is friendly and efficient, greeting you by name as you walk in the door. I am very glad that I found Livonia Family Dental.

I went to this dentist for over 10 years. Very unfortunate to have to walk away after an awful…read moreexperience. No appointment reminders and then when I call to reschedule, the girl on the phone said I couldn't be scheduled anymore. NEVER heard of a business kicking out customers. This place used to be great to me and now it's a pity.

I really like Dr Daws and his staff. Not only are they professional and good at what they do but…read morethey do everything with genuine care, compassion and respectfulness. Highly recommend.

Nancy is awesome awesome awesome. And smells very nice too!! Great hands and very thorough.read more

I love this place! Yes, that's correct it's a dentist office. You might be cringing or wondering if…read moreI'm crazy but I assure you I am not. I have been going here for so long I can't even remember when I started. But I believe it's been 12 or 13 years. My whole family goes here and I've also referred friends. The front desk staff is friendly and accommodating. They make you feel welcome from your first step in the door. The Hygienists and Assistants are helpful and wonderful as well Dr. Freeman and Dr. Fox are caring, down to earth and professional. Dr. Freeman helped me with my TMJ tooth pain which is what first bought me to the office all those years ago. Both of them deal with TMJ issues as well as anything else that may be causing you issues. They do everything here and they will definitely make you feel comfortable and at ease. Sadly I've never taken any pictures of the office so I might have to update this soon. If you are looking for a reliable, reputable and caring dental office this is your place!

Update: I guess I shouldn't give a bad review on social media. First, they lied about billing…read more Then, they start Internet stalking if you give them a bad review online. Dear Dr. Fox, thank you for responding my complaint in time. Also thank you for your professional dental service which I really appreciate. But please be notified that my original complaint is towards your billing department work. When you keep mentioning $14 in your reply, I know you are still confused about why I gave a one-star review.There are few things I want to clarify here: 1. There's no copay for preventive dental service with my insurance. Please refer to my dental insurance benefit page I uploaded in my review. The reason why I got an unpaid balance is because your office charges exceed the reasonable and customary amount not because I have a copay. It appears that you and your office still have a misunderstanding on my insurance coverage and that's where my complaint comes from. P.S.: I'll attach a copay definition at the end of my review for your information. P.P.S.: copay is spelled as copay not co-pay. 2. Thank you for reading my previous reviews on Yelp. I guess it's a unique way in your dental office to know your patient better and solve customer's complaint. Interesting and creative but not appreciated. The reason why I gave Dr. Ruskin Aaron one star is not because they lied to me about billing details and my insurance coverage as you can see. Plus, Dr. Ruskin Aaron already apologized for my bad customer experience. 3. One thing good about social media is it empowering customers. After you got bullied as a customer, there's a way for you to speak out and inform others to help them make their choices. I did call your office to solve the problem. But the lady tried to mislead me into believing that there's a copay for my insurance, just like what you did in your reply. Hope next time when your office gets a complaint from a customer, your customer service is not Internet stalking or trying to depict him/her as a cheapass psychopath. What if "We make every effort to satisfy our patients on every visit with the quality of our staff the quality of our work and our pride in our service" is not just cooperative propaganda? I don't think we will have all these mess and hassles. *A copay is a fixed amount you pay for a health care service, usually when you receive the service. The amount can vary by the type of service. You may also have a copay when you get a prescription filled.