Not making someone call back in May to schedule an Appointment; however I do believe it wasn't the…read morepersons fault due to a Dentist shortage both in Monroe and Wayne County. They did offer me an appointment in a week and the problem is. I have to find a ride. I'm giving a 5 star review for believing me that my situation will be an emergency soon.

Been quoted a price for a root canal. Everytime I call the price changes. Took months to get an…read moreappointment so now I'm in pain and paying the final price. Spoke with office manager Kim Malone she advised she doesn't listen to all the calls in the office. And that she couldn't help the situation with her staff quoting me several different prices. She read the notes and saw that I called in several times confirmed the procedure. Did my due diligence. I'd advise going else where if you need to budget in a root canal. Inflation is in full effect here depending on which staff member picks up the phone. Response from the owner 21 hours ago We always appreciate feedback and strive to provide great service to every patient we see. As we discussed on the phone earlier, the nature of your appointment changed after your consultation, which also affects the payment portion you would be responsible for. The consultation focused on developing a treatment plan You were presented different treatment options and those quotes for each option were accurate. We regret any misunderstanding. I asked for two options. Finalized my choice before I left this office to the cheap option. Obviously not worth their time. The called while I was working. Didn't get to the massage til after work 5pm. They canceled my appointment. So now I am left in pain trying to find another appointment. And they won't return my consultation fee that was supposed to be applied to the root canal. I would highly recommend getting everything in writing and paying for it as soon as they give you your first total that you to agree upon. I guess I like to know what I'm paying for.

Dr. Ahmed did a wonderful job on my root canal. He has a great bedside manner which helped me feel…read moreat ease. He was very thorough in his work, as well as when he explained the pre, intra, and post-operative aspects of the procedure. I highly recommend.

Dr. Berris is a fantastic dentist. Dr. Berris and his staff are friendly and provide great service.read more

From the owner: Downriver Dental Services…read more At Downriver Dental Services - David J. Berris DDSs dental office, we offer complete dental services in a warm and friendly environment. We understand the anxieties that many people experience when faced with the dentists chair, so we work hard to prove those anxieties unfounded. We make every appointment as enjoyable and relaxing as possible. From the moment you walk through our doors to the time you leave, our friendly and professional staff will provide you with competent and caring services. Call today to schedule an appointment today!

Beware of charges!! I visited this practice because I had two veneers that needed replacement! And…read moreI have amazing insurance.. I only have 2 front veneers that needed to be replaced! Once in the dental chair they tried to convince me to replace an additional 8 perfectly fine teeth! For aesthetics.. this is not a concern for me.. just my 2 that need replacing! The issue with this practice is more in their deceptive billing! The amount that I was quoted was higher than most other dental practices! I had gone to another dentist who advised me that if a dental practice is in your insurance network they are contractually obligated to charge an in-network amount! The office manager here is a relentless deceptive piece of work!! She acknowledged that this is what they are obligated to do, but she would not honor those in-network prices!! And if you choose a payment plan, they charge you differently based on the time frame of payback.. way too many other dentist out there and I wondered how much over billing they charge people who think this dental practice is good because of community word of mouth..

We have been going to see Dr Abraham for 19 years!!! Honestly all around best care, prices and…read moreability ever! We live in Milford and drive to Dearborn just to see them! The team and their training is also amazing.

We had Booker for year before Covid with no issue. Our 6 mon appt landed in March 2020 & they…read moreshutdown. When they opened back up, they called and said my kids had to come in one by one & I was not allowed to come in. They explained that they would have suits & masks on & I said no way. My kids are not coming in alone, first, & especially when they can't identify the adults. There was no compromise. So, I said we would come back after the madness ended. Two years later, we went in for cleanings. I have never accepted fluoride & we only do x-rays at the minimum my insurance allows. This was nothing new, but this time Booker seemed offended & expressed his frustration to me. I said that was my wishes & we hadn't had an issue before, but he wanted to argue. I declined, finished the cleaning & left. 6 months later I went in & needed to get an old filling replaced. I had just had a doctor's appt where she told me to be careful what type of filling I get for medical reasons. When I expressed this to Booker & asked questions about what he uses he said he wanted my doctor's name because he was going to tell her she didn't know what she was talking about. I said that is very aggressive & he proceeded to tell me that I just need to let him do his job. He could not tell me what type of filling material he used or any health risks. He then started ranting about people who ask too many questions. I declined for him to do my work. His attitude & aggressive behavior is disturbing. He has an attitude like no one knows more than him, but he can't even tell you the materials he uses. I decided then I would not return. The next time my husband took my kids, the receptionist asked him if he was competent enough to make follow up appointments or if she should call me. Extremely sexist & just plan rude. My kids then did not return. My husband was the last holdout, until now. This week, he has an emergency. He was in a car accident & cracked a tooth. He called the office at 11 am to find out they had different hours for spring break... they closed at noon. However they didn't answer the phone at 11 am... he left a message to say he had an emergency. Nothing. No call back. He called again today & it says now that they are closed until Monday. He then received a message saying they wouldn't take care of him until Monday. Who closes their office for Spring Break? This business is so unprofessional. We're done.

Dr. Booker has been my dentist for years. I have never had any issues with any of the work he has…read moredone in my mouth, and he is careful to make sure nothing hurts during procedures. The staff are also efficient and pleasant. I really like my hygienist, and the assistants are sweet too.

Love Dr. Steve, he is so thoughtful and co side rate of his patience, his staff is wonderful and…read morepatient, I never had a second thought or fear after the moment I sat in his chair, absolutely no pain, follow up was beyond what I expected. I cant say enough good things about this office.

Dr. Steve is amazing! Professional, caring, great bed-side…read moremanner and a genuinely great guy! Great staff and high tech equipment (as far as I can tell). Many other docs recommend him and I do too!

I have been a patient of Dr. Fanti for several years now. I came in with severe pain due to an…read moreimpacted wisdom tooth. Dr. Fanti examined and referred me to an oral surgeon. After visiting the oral surgeon, Dr. Fanti has been absolutely wonderful in getting my old metal fillings replaced. Dr. Fanti and everyone at the office is always so welcoming, warm and you can really sense their sense of care for each patient. That is something I value as a patient. Thank you Southgate Dental for restoring my faith in dentists after some terrible experiences elsewhere!

Wonderful dentist office. I'm glad my insurance recommended this place. Very quick to get you a for…read morean appointment.

I called to schedule an appointment because my tooth was cracked and while trying to understand if…read morethis was a referral system and if I would be able to see a doctor, the person on the phone was extremely rude and was just trying to gather my information instead of answering my question. I even tried to give her the back story on why I was asking and told her it was because I had already called what I thought was a dentist but turned out to be a referral system followed by sales calls. This seemed to make her even more irate. I was so confused by the rudeness that I told her that I was no longer interested. I still don't know for sure how this place operates, so I would just stay away and go somewhere that has informative polite representatives and not a pushy sales person just trying to get your info.

I came in today for an emergency appointment when my crown broke. Had a wonderful wonderful…read moreexperience with the lady there she was knowledgeable and helpful and they put a temporary crown to patch me up until I could get in with my primary care provider. Really appreciated their help!

Always a great experience, I've been going to Wyandotte Family Dental for over 15 years and never a…read morebad experience. Fabulous staff, great dentist and the absolute best dental hygienist! Highly recommend WFD to anyone looking for a new dentist.

The staff is very personable. The doctors are patient and kind to kids, but direct and real about…read moregood dental hygiene. The hygienist are thorough. Their appointments do book up fast, but that is because they have a lot of patients, it's understandable to wait for good service. The front office staff are efficient and helpful. Highly recommend!