Went in during a road trip when my tire started leaking. Within 20 minutes my tire was successfully patched up and refilled with air and now we're back on the road! Everyone was super friendly, efficient, and I got my tire done for a great price! read more

I took my car to Todd's for a check engine light issue. It was 'fixed' for a day and then my car broke down again with the same issue. My biggest complaint was my husband and I's interaction with the receptionist, Melissa, over the phone. She was short, nasty and very unprofessional despite us asking simple questions about a part return. We will never return here and would never recommend any friends come here because of the receptionist. read more

Will never do business with them. Just calling and inquiring about my vehicle and the woman who answers the phone is rude with no people skills. Guarantee she loses them some business! read more

So I got my tires done there end of 2017. I just had my breaks done and another maintenance job that can only be done by a dealership. I took my car to my brothers dealership and he works as a service writer. He also did 2 years at UTI. He has worked at this dealership for a few years. Worked at wear I bought my car for over 5 years. My brother told me that Todd's put the wrong weights on my tires and caused them the shaking I have and caused major wear. So when I say the wrong weights I mean they have ones meant for steel and ones for aluminum alloy. They used steel weights on my aluminum. They took weights that are meant for the outer side and put them on the inside. They also over weighted them. Todd himself told me that none of that matters. That the weight didn't fall off so there isn't an issue. I have between 2-4 tread left and Todd said that I still have over 10,000 miles left if I wore them down like my first set. The ones that were originally put on the car and only were meant to last 25,000 miles. I drove them to 44,000. I was endangering myself by doing that. Todd suggests I do it again. He said he did nothing wrong because they didn't fall off. He said he doesn't do the mount and balance according to the dealer specs. I asked him if it was right that I drove 25 miles over the speed limit and drove how I wanted and said well you didn't die is that right he said no. But said it's totally different. I said no it's not you are just making an excuse. And I told him that isn't ethically or morally correct. He said because I took my car for oil changes and tire rotations to Walmart they could have changed the weights and placement. I never paid more for than anything I asked for at Walmart, yet Todd thinks that for free they would have changed the weights. He also never aligned my vehicle because I got cheap tires so he assumed I wouldn't pay for an alignment. He said he doesn't do them unless someone asks. I had just got a new tire from him this March and that is already worn down to 6. I told him I'll never be back and he said good. I also told him none of my family will be back. How dare you say nothing was done wrong because the weight didn't come off. read more

Todd's Tire & Auto Repair - The pic of the incorrect weight. If you know what you are looking at you can see the wrong kind used. - Tires Near Me - Prophetstown, Illinois

It's the day after Thanksgiving and my dad had car tire trouble. He called his "regular" place but they were closed. He found Todd's in the phone book (yes, a real phone book). He called and "a friendly voice" told him they would be open for a little while longer. He raced over there and you all took such wonderful care of him! He greatly appreciates your time, effort, generosity, energy and kindness. He said his only regret is that he didn't discover you sooner. You have a new customer for life. THANK YOU! read more

Took my 2004 ford f-150 there. Wasn't sure exactly what was wrong with. They looked at it for me in a timely manner. Told me what was wrong and had it back the next day. Not badly price for a small town garage. Very professional and responsive. I am taking my truck back for another issue. Probably be my main source of automotive care. read more