Amazing selection very helpful staff. Easy to find right by the outlet mall with the big pink sign!read more

Love this store. The furniture is always changing.If you don't find what you are looking for, go…read moreback in a week or two. The rugs are beautiful and I can usually find something affordable.

The women there were so kind. Even though we didn't get anything. I will be returningread more

The staff was very helpful and that is greatly appreciated in today's environment where proper…read moreservice is hard to find.

This place is unbelievable! I found the end table I wanted at the outlet store, but it was marked…read moreup to double the price! Even with a 40-50% discount, it still costs more than buying it online or at a regular West Elm store. It's shocking that this is legal and that West Elm allows such a scam. Always use Google search- to take a picture of the furniture and search for the actual price to ensure you're not being scammed. Essentially, they're trying to sell you a damaged item for full price, if not more. Also, if they're doing it, so are the rest of the stores!

PRICES FLUCTUATE ALOT. Love the store. The prices are all over the place thought. Example would be…read morea jewelry box that my girlfriend got. Two exactly the same boxes on the shelf, one was 49$ and the other was 149$ and the original price was 199$. No difference in boxes? The staff is friendly and they have a good stock of supplies. Of you are coming from a distance away like I do coming from Charlotte, call ahead and see if they have what you want, they'll tell you. Updated Review. The staff is still friendly and ever more helpful! It's always a pleasure coming here. Updated Review - 3/9/18 Who are you fooling West Elm... You've stopped having actual low prices and are relying on your "Entire Store 40%" off or what ever they daily deal is. At the time these photos were taken, almost everything was 1¢ off of retail prices. The outlet was 40% off, but the regular store was 30% off. I'll greatly pay the extra 10% for a NEW item and one that's not sold "as-is" and "Final Sale". For me, it's simply not worth the drive from Charlotte anymore...

Shame on you, World Market. I was taking the price tag off of my mug I'm gifting my aunt for…read moreChristmas and I was curious about the tag behind it. This mug was originally 8.99 and they sharpied it out, changed the price to 11.99!!!!!! A 30% up charge for the holidays. The world is expensive enough. You should be ASHAMED. Always check the price tags

Love love LOVE World Market! Great variety of international food stuffs, home decor, some…read morefurniture, kitchenware, bath stuff and random stuff. Always a good spot for finding unique gifts and prices are reasonable.

Simply the best furniture shopping experience I have had in years. Tracy is great. Delivery people…read morecourteous and helpful. They have "Made in America" which should be important to all of us.

Jackie does not own the store any more to my knowledge. Mercedes says she does. Associate was…read morevery helpful and pleasant when selecting chairs and fabrics. Mercedes took over when I asked about a custom table. She worked very hard to answer all of my questions. However, we were unable to communicate with one another. When I felt that it was uneccessary to continue the conversation, I asked her to simply write up the estimate. She could not drop the subject. It ended with her refusing to give me an estimate. I then gave back the samples and told the assocaite that I was sorry she lost a sale. How poorly for a business owner to act.

Recently moved to Asheville from Florida into a new home. Visited the store recently and found a…read morefew things on the floor that worked for me and the rest I ordered though their large selection of catalogs. Their prices are comparable to any high end furniture store with floor items being on sale. The staff and owner were very helpful and easy to work with designing my new home. It's a work in progress and I'll be back.

I've purchased several pieces that I still love at this store. Recently a piece of my outdoor…read morefurniture, guaranteed for life, cracked at the leg. My partner had just had heart surgery so I took the whole chair back. They were wonderful and were able to order the right parts. We were able to pick it up and replace the bad parts with the new ones. Thank you for your wonderful service, one of the many reasons I shop there.

I called Chem-Dry of Henderson County (the county I live in) and the owner there advised me that…read morethey did not have a leather cleaning kit and referred me to the Buncombe County operation. I hired Chem-Dry of Buncombe County to clean a leather couch and loveseat. I told them it had not been cleaned for 14 years and was very dirty. I was told by the technician when he arrived that they had a "proprietary" leather cleaner. They also cleaned an upholstered recliner and area rug. The recliner and area rug came out great-very clean and looks wonderful. The leather couch and loveseat is another story. One spot on the couch actually looked cleaner where they put a stain remover. When I asked the technician to use the stain remover on the rest of the couch, he said his arms wouldn't be able to take it because he would have to work harder and the stain remover was too "aggressive" to use on the entire couch. The overall "clean" was so bad that I told the technician not to bother "cleaning" the loveseat. Now I had a cleaner spot on one of my couch cushions next to the areas that are still dirty. I told the technician as soon as he started on my couch that it didn't look any cleaner at all. They should never say that they clean leather or at the very least tell me that they can't clean leather that has never been cleaned. When I wrote and called to ask for a refund for the $75 for the couch cleaning (which should have been called a couch "shining"), I was asked for my homeowner's insurance policy number and agent. All of a sudden, six days later, I was advised that a limb from a tree in my driveway had fallen on the van and scratched it and broke a brake light causing damages that would cost a lot more than the cost of a $75 refund. When I told the owner that this was the first I had heard about an incident in my driveway six days prior, I was told that he (the owner) just found out about it and just had a chance to look at the van. He said his two technicians (which I note are employees of the company and beholden to the owner for their livelihood) would testify that an incident happened in my driveway. I advised Jim (the owner) that we were not told this happened before they even came into my house and that there were no broken glass remnants in my driveway. He said the broken glass on the brake light fell "inward" (which I've never heard of before when a piece of glass breaks)--that's why I did not see any evidence of any damage. I am suspicious that this happened because no mention of an incident was told to me before or after the services were rendered UNTIL I asked for a refund. DO NOT hire these people to clean leather because they do not "clean" leather--they shine it. If you have a driveway with trees watch out. Even if the van was damaged from a limb from a tree, I have no way to know that ANYTHING happened in MY driveway because I was never informed of an incident UNTIL almost a week later when I called for a refund. The owner says he is honest, was just told about the limb falling, had only today (six days later) had a chance to look at the van, and just received my letter asking for a refund (which I sent the very next day after the technicians were here). Apparently mail from Fletcher to Asheville took five days to arrive, even though all other mail I've sent from my home to Asheville gets delivered the very next day. This is very disappointing and discouraging that I was looking forward to a clean couch and loveseat and got a story instead. Of course I did not get the refund. It just wasn't worth pursuing a matter that was destined to go nowhere. I'll leave it up to you to decide if the limb falling incident and supposed damages in my driveway could have been a tactic to avoid giving a refund. Sincerely, Ellen McNeill 2/4/2013

Jesse and team were amazing! They refinished our prefinsihed wood flooring and transformed them…read moreinto something beautiful! The team was efficient and did an amazing job! Thank you for quality work at an amazing price

Just had QFS install hardwood floors throughout my house. They pulled up the carpet and took care…read moreof everything! Good price, on schedule. They came when they said they would and we were very impressed!

We went to our Ethan Allen showroom and encountered a problem which we found at other showrooms…read more Our furniture, like us, is vintage after living in five different homes over lots of years. Current furniture designs do not fit (too big, too close to the floor, wrong look, too soft, ...) our decor. Charlotte, our Ethan Allen designer took the time to visit our townhouse where she verified the problem. She suggested having our present furniture re-upholstered (which had been done about three times before). Charlotte helped us to select colors and fabrics to complement our existing living room. By email we were updated with the schedule. The furniture arrived in a reasonable (3 - 4 week) time. We are very pleased with the result. It is beautiful, comfortable furniture in our style at less cost than new and much less cost than redecorating. Our two cats approved of it also.

When I needed high quality, stylish couches & ottomans, I turned to Ethan Allen, for these…read moreinvestment pieces. Every person involved in the manufacturing & inspection of my furniture, hand-signed the tag, located under the cushions. With this quality, I trust the springs are 8-way hand tied. The frames are made of hardwood & have lasted (& will last beyond) 9+ years. Yes, they were expensive (I earn a middle class salary & I used their interest-free credit), but I can expect them to last & look good another 10+ years. Also, I'd be remiss if I didn't discuss their fantastic Sr. Interior Designer, Charlotte Parent-James! This lovely woman, whose design esthetics were influenced from growing up in Europe, as well as design school, has an amazing eye. She paired my furniture with fantastic wall colors. She also made spot on paint color suggestions for my kitchen cabinets, which look wonderful in my open floor plan.

Placement of plants were not allocated correctly in some areas. (1/2 shade plants were put in full…read moresun) as a result. dead. Installation of water /drip system failed after 6 months. Overall good job. I would not recommend their services for all inclusive. Hire a contractor. Koodos to Arden Fence Co. amazing job.

The selection is the best for shrubs, trees, perennials and annuals in Buncombe County. The…read moreknowledgeable staff are helpful and astute to pairing up plants to create an attractive landscape in your property. They offer on site consultations as well and the nominal fee is well worth it.