everything you need one stop shop employees are pleasant and easy to work with would recommend…read morethis store in a heartbeat

I've been to a few Pet stores in the area and this is by far the most convenient. The staff are…read morevery friendly and the store is laid out perfectly. They have everything you need for your pet here. The food I use is Diamond Naturals and they also have it for me as opposed to other stores saying they will order it in. They also have a designated area where they call bathe and shampoo your pet for a lost cost and very safely secured. I give them a high rating because they are very accommodating. When I bought something that didn't fit and lost the receipt they had no problem exchanging it to a larger size for me. The only downfall is that the road it is located on can be really busy especially being so close to the Wellington intersection. It could be hard to get in and out. I personally drive through the parking lots and get to Wellington that way.

I take my dogs to get groomed at this location and they always do a great job! I find their…read moreproducts are priced reasonable and the staff is always friendly!

We get our dog groomed here. We love Pablo, he's great with Stryker and does a wonderful job…read moregrooming him. Highly recommend him.

Amazing place to board your pet. The owner is amazing and really watches out for your pets and…read morenotices tiny details if they are unwell or she has concerns and all the staff is great. I've been taking all my dogs there since they opened and my guys are all on a tonne of meds and can't have certain things and I trust them 100%. They watch the dog interaction well and are good about which dogs they put in which play groups if they get along. I'm super particular and over the top worry about my dogs and I have no problems leaving my dogs in their care.

communication is hard because they do not answer phones. when I finally spoke to someone the girl I…read morespoke to was rather rude over phone!!!!!! and it makes me nervous to leave me furbaby here. very strict tour times we could not make work with no flexibility!!!!! we will look elsewhere.

I have gone to them for a couple decades now. professional and friendly. my dogs love them and are…read moreeager to enter the building

I would not recommend this clinic. We were away on holidays and our dog had diarrhea, so the pet…read moresitter contacted our vet. They did not see the dog, but asked our sitter to drive in to London to pick up a medicine. She did, but the medicine did nothing to stop the diarrhea. Two days later, the dog sitter brought our dog in to be seen, three more medications were prescribed. Our bill, when we got home was $705.27. When I went in to discuss the situation, the vet was very defensive. She spoke rapidly in a louder voice than was needed and refused to even consider my questions. At the end, she told me that she didn't want to continue our relationship and that I needed to find another vet. That was certainly the conclusion that I came to as well. I thought the bill was way out of line, but I paid it.

I have been to a few different vets over the years, but once I found Matthew's Animal Hospital, I…read moreknew this was the one I wanted to stick with for good! The staff is incredibly kind and wonderful with the animals--even the aggressive ones. My cat Jiro is an absolute angel at home, but he has strict boundaries and gets very aggressive when the vets try to do their work. This had been a problem with previous vets, which resulted in Jiro receiving very little treatment. Matthew's Animal Hospital was willing to work with us and took extra effort to ensure Jiro stayed as least stressed as possible so he could tolerate much-needed exams and treatment. You can tell they genuinely care about every animal they treat. I know veterinary care is expensive everywhere--but for good reason. If they could make it cheaper, they would. Matthew's Animal Hospital's quality of care is well worth the price, and I don't think they're more expensive than any other vet. Bottom line: I couldn't recommend them more. 10/10!

$600 for a male cat to be neutered and $115 for every exam and consultation. They are out to lunch…read more Most vets charge around $200 for a male cat to be neutered. Or for the low low price of $1200 you can get your new kitten all their shots and neutered. Insane they charge people this much absolutely disgusting

Friendly, dog always happy to be there, dog ready when she says, rooms and front of store always…read moreclean, price quoted is price paid.

I have always taken my pets here and always had great service with the staff. I was given…read moreinformation on how to properly train our new dog by the vet, and received courtesycalls to check up on how we were doing with him. I would highly recommend this company to anyboy who wants the best quality of care for their animals.

I was a client of this clinic for over 15 years, and I have to say, these people were not only…read moreknowledgeable, but also remarkably compassionate. Frank Knoll is an amazing diagnostician, compassionate and kind; Jamie is a brilliant vet who is wonderfully kind human being. The staff is fantastic. I trusted these folks with my dearly beloved pets and they never, ever let me down. I always felt that I got the best treatment available, and that they didn't just treat the pet, they treated the owner as well. They provided me consistently with good advice, sound medical treatment, and compassionate understanding. The only reason I don't deal with them anymore is that I have moved, and losing them has been a great loss for both me and my pets. I heartily recommend this clinic to anyone who is looking for intelligent yet empathetic veterinary service. I love these people; they really made a difference in my life.

Writing a review of my experiences dealing with Big Al's aquarium store on Commissioners Rd…read more 90% of the times I have gone to them for help with my aquarium or koi pond I have walked out of the store disappointed. The employees either are unhelpful or rude. I have been told by a friend of mine who's knows the owner that it's a great store, but it has been consistently a bad experience for me. As an example, today the wife and I went there to look at pricing for glass aquarium covers, the employee didn't even bother to show us what they had in stock to see if they even carried what we needed. We where told to go home and measure despite already having an idea of what we where going to need. The only reason I give it 2 stars instead of one is we bought a couple shubumkins from them and they are doing well. So in conclusion I suggest taking your business elsewhere.

This store is the BEST store in London and surrounding. I have both fresh and saltwater tanks, as…read morewell as an outdoor pond. The owner is amazingly helpful, and has come to my house to help me set up a filter I had bought. You cant get better service than that. The fish are shipped in and quarantined, and their fish room manager is the most knowledgeable guy in the business (in my opinion). He used to work at a different pet store, but I followed him when he moved because he is a cichlid genius. The staff are always friendly, and I'm under the impression that it is family owned and operated, and I always like to support local family business. The quality of product, fish, coral and inverts is above and beyond any other London petstore. 5 stars.