Great costumer service had no issues. amazing staff (: always so sweet when i go in and they take…read morethe next step and you don't even have to ask

A great orthodontist.. his dad used to be mine and then he took over and has been so nice to me!…read more He's always so accomodating to my hectic schedule and can always find time to squeeze me in if I have an orthodontic emergency! Highly recommended.

Vine a este lugar recomendado por mi dentista. La verdad el trato es increíble, te reciben con una…read moresonrisa, te chinean bastante. Un trato amable y cálido. Estoy aquí porque quise mejorar mi sonrisa y me recomendaron los "invisible aligners". Hasta el momento aprecio el trato de cada visita. Ir al dentista no tiene que ser una pesadilla y mucho menos visita al ortodoncistsa. Recomiendo este lugar y a todo su personal.

Top notch staff and doctor! Very thorough and explains everything being done. Makes sure you're…read morecomfortable throughout the entire process.

As with most health care providers I see, I sought out Dr. Ian Silversmith based on a referral…read more He came highly recommended by our son's trusted pediatrician, Dr. Howard Silversmith - who also happens to be his brother. The office staff at the pediatrician's office also gave their seal of approval - and they don't hold back any punches. Our dentist let us know that our son would need some orthodontic work to correct some bite and alignment issues. We had already done the homework on who we wanted to use, so we gave Silversmith Orthodontics a call to set up a consultation. Kris, the office manager, made our appointment, took care of all the record transfers and worked with our insurance companies (both of them) to get the pre-authorization needed to off set the cost of treatment. She was prompt, professional and friendly. As for Dr. Ian Silversmith? He is truly great at what he does. During the consultation he took his time evaluating my son's challenges and thoroughly explained the treatment plan. What I really like the most is that he worked with my son and answered HIS questions. We decided to move forward with treatment and have been extremely pleased so far. He always runs on time and his office is spotless. When Dr. Silversmith is doing procedures that are uncomfortable for my son, he is always very kind and encouraging. Orthodontia work can be uncomfortable. He always gives my son a realistic expectation of what's coming up next - how long it should be bothersome and what to do to make things more comfortable. After every visit, Dr. Silversmith tells my son that he is very proud of him for toughing it out. I mean, I'm proud of my son for being brave, but pretty cool that his doctor is, too.

Doctor Ian Silversmith is a highly skilled professional and extremely competent dentist who also…read morehappens to be very personable, compassionate, and caring. Over the years, I have taken my children to other dentist for consults regarding braces and I, like many, have gone to dental professionals throughout the decades. Ian is the best of the best. I have recommended him to my family and friends. Just recently he came in after hours to make a minor adjustment to my daughter's braces so she would be more comfortable. Truly a compassionate and competent professional. He has my highest recommendation!

always friendly and professional !! staff and doctors are awesome!! Dr Pezza did my daughter's…read moreteeth and his son has done my granddaughters!!! Beautiful job!!

This office likes their "off days". They close the office for any reason whatsoever. My son's…read morebrackets are continually falling off because they don't do the work right the first time. The work is sloppy and expensive. We have to now basically force them to take our son's braces off and go somewhere else.

Our dentist recommended Romani for our 10 year old because she was a medium/hard case. From the…read moreconsultation through her year of expander/braces we felt she was in the best hands. Everything has gone smooth and according to plan for round one and we will absolutely be back in a few years for round 2.

had a great experience until the last visit. the retainer was not ready, had to pull my child out…read moreof school for the 10th time bc they said it was essential that my child recieved the retainer on this day. but when we arrived, we waited 20 min past the appointment time to be told the retainer was not there, so another day was wasted out of school and work. I should have been called so that school and work was not missed once again. very very disappointed in this final customer service experience especially after all payments were made. will not be using them in the future for other needs based on this final experience unfortunately. now i will need to miss yet another activity to go back and hopefully the device will be ready, but who knows bc i will likely not be contacted until my time is wasted.

I've waited a long time to write this review because I didn't want it to come across as emotional…read moreor reactive. After several years of reflecting on my experience, I feel it's important to share. About five years ago, shortly after moving to East Greenwich, I received a flyer for Mattioli Orthodontics and decided to move forward with treatment without doing much comparison shopping. They recommended a system called 3M Clarity Aligners. At the time, most people I knew were using Invisalign, but I trusted their recommendation. Unfortunately, my experience with the aligners themselves was not great. The trays extended higher into the gum line and often had sharp edges from the molding process. They repeatedly cut the inside of my cheeks and were very uncomfortable. When I brought this up during appointments, I was told I could file them down myself if needed, which was surprising given the cost of treatment. The most concerning part of my experience, however, was my interaction with Dr. Mattioli. Several months into treatment, I came into the office visibly upset. I had recently moved my mother to Rhode Island into a memory care unit due to Alzheimer's and was dealing with severe insomnia. I explained that I was struggling to consistently wear the aligners because I was grinding my teeth and having a hard time managing everything. While I was in tears explaining this, Dr. Mattioli responded by raising his voice and saying, "If you're not going to wear the braces, what is the point?" and then walked away. I was left shocked and embarrassed. One of the dental hygienists later said something along the lines of, "I'm sorry, that really wasn't about you," which made it feel as though his reaction may have had more to do with his own frustration than my situation. That moment made me seriously question the environment within the office. What made it even more difficult was that Dr. Mattioli never acknowledged or apologized for this interaction. At my next appointment, he simply returned to a cheerful "Hey, how are you?" as if nothing had happened. That disconnect felt disingenuous and made it hard to trust him moving forward. That interaction completely changed my comfort level with the practice. After that, I avoided speaking with him altogether during visits. In addition to that experience, I also felt there was a lack of clear guidance around care. I was never clearly told that only one set of retainers would be provided, nor was I properly instructed on how to maintain them. At one point, I was advised to brush them with toothpaste, which I later learned can damage the material and harbor bacteria. I was never informed about better cleaning methods, such as using an ultrasonic cleaner. I have since transitioned my care to Frenchtown Dental, where I was re-scanned for Invisalign retainers and given significantly more thorough guidance, including options that accommodate teeth grinding. My experience there has been much more positive. I'm sharing this not out of anger, but because I believe patients deserve both quality care and respectful treatment. Based on my experience, I would not recommend Mattioli Orthodontics

I was fortunate to learn about Dr. Bob through word of mouth. I heard positive reviews of the…read moreMATTIOLI office from both previous & existing patients aged 10 to 60. They, like me, had the very best orthodontic experience & braces outcome ever!! My procedure began in January 2019. (Pre- Covid) I was so impressed with the professionalism & cheerful camaraderie of the MATTIOLI team. At that time 3-5 patients were seen in an open examination space; sharing transparent experiences. As an older patient I especially enjoyed seeing the young kiddos and mature adults all going through very similar orthodontic processes right next to me. I was able to complete my teeth straightening fairly quickly, in one year's time. I was given a retainer to wear and used it as directed. I may miss a night every now and again, but my teeth have benefited greatly and been able to hold their shape beautifully. Dr. Bob has a genuinely warm and kind manner and successfully puts all his patients at ease. A special shout out to Carol, Donna, Tracy, Jasmine and Rachel who always offered the most courteous professional care.

Great doctor and great service. Great staff. Easy access. Very personable doctor and staffread more

Been bringing my kids here since we moved to RI.. this was my daughter's first dentist…read more Their policy for missing appointments is being charged $25. Fine, I except that.. except they should let you know of this policy. Front desk people are not updating files for each kid so I missed an appointment cuz my phone number is wrong. (I didn't remember making this app) Then they charge you for the first appointment missed.. $50 to set another appointment up with them. My daughter was happy not to see him again anyway. She said he's rough and doesn't like him. Good riddance to this office who's ALWAYS EMPTY!!!

Hmm how has no one written a review of these guys yet? How have I not written one yet?…read more Anyway, I've heard that everyone is supposed to hate the dentist. But I LOVE the dentist. I've always wanted to move down south to be with family and I gotta say the one thing slowing me down is the thought of leaving these guys for a new dental office. Mastrostefano is a nice guy and very funny and as careful as he can be not to hurt you even on the worst fillings. They remember everything important about you and make you smile even when you've got an open mouth full of equipment. Most importantly, they are honest and won't fill a cavity just to squeeze money out of you if it's a beginner and doesn't need to be filled. Even though I moved an hour away I still come here because there's no one better. Today I came in for a cleaning appointment that was apparently scheduled for another day (my fault) and they squeezed me in anyway! Yelp is kind of a weird place to look for a dentist but I hope if you're reading this you give them a call.

I got an implant put in from Dr. Glick. Which was covered by my insurance and paid $1000 out of my…read morepocket at the time. Received a collection bill for $500 more before I was able to put on my crown or complete the process. Moreover go to someone that cares and who will finish the job before sending your unaware bills to collection. Definitely more money hungrier than patient care and needs. Changed my dentist to Light & Conforti, DMDS: to get the care that's worth my time and benefit