Leo was wonderful today. Smart, kind and went the extra mile. You're lucky to have an employee…read morelike that.

(Wow, I thought I reviewed this place already! Yikes, I must make up for lost time here!)…read more When I first moved to Vancouver from Seattle, 2.5 years ago, I knew I'd need to replace my cell phone and sign up for a cellular service provider and new plan ASAP, as my T-Mobile plan from the States wasn't going to cover me and and my family here in Canada (unfortunately). I researched all the plans available. Honestly, I wasn't thrilled with any of them; compared to those in the US, here we got SO much less. and it cost SO much more. I was not happy. Compounding my issues: I essentially had zero credit history here (despite having tons of excellent history in the USA and a stellar credit rating there. I guess Canada doesn't interface with the States regarding credit background checks and, for all intents and purposes, when I moved here in 2017, it was as if I just got off the boat from a remote, primitive area. I had zero credit history here and didn't qualify for any "deals" since I was unemployed and had just enrolled as a student here. Didn't matter that I had multiple credit cards in the States for the past 25 years, was never late with a payment, and had super high credit limits there). I also had specific cell phone needs (i.e. needed a family plan, needed to have unlimited access to calling and texting the USA since one of my kids lives there, and other issues....). All in all, I had a few potentially problematic issues in getting phones and a plan for all of us in my family. After checking out the pros and cons of all the major plans, I decided on Bell. Granted, compared to American plans, none of them here was great, but at the time, Bell offered me the most bang for my buck. This Bell store on Robson was my selected store. (The one on Burrard hadn't yet opened, and the kiosk in Pacific Center seemed too small to deal with our complex set-up for me and my whole family). The personnel at this Robson store went above and beyond the call of duty for us. Our initial visit took a few hours, as the guys here patiently explained all our options and worked with me to get the best deal on phones for us all (not an easy feat, considering I had zero credit history here and was unemployed). They placed a ton of calls to their headquarters to get us the best plan and phones. We had to return the following day for the phone pick-up and set-up, so we arrived when they opened the next day and, despite it getting crowded in the store as the time passed, the staff here patiently worked with us to get all our phones configured, explaining the plan, getting us the best deals, and more. I am tech-challenged (severely!), so they spent a TON of time with me, patiently answering all my questions and showing me how my swanky newfangled phone worked. We were there for hours. And they threw in cell phone cases for us, any kind we wanted off their wall, for all of us. They were all all AMAZING. I can't say enough about the staff here, how much they helped us all and how patient they were.

Came here to take advantage of a trade-in promo. Greg was super helpful, answering all of my…read morequestions, helping me choose a new phone, and getting me set up with my account. The other staff was also friendly and gave the other customers a lot of personal attention. Great experience!

After my last prophetic review of another location of W.W. leaving such a bad feeling for us that…read morewe no longer wanted to return to the store, even after we accidentally ran over the phone! In all fairness I have to upgrade a star for this location. The current employee, (we'll call him Ali E.) has both improved his customer service skills as well as his cell service knowledge. He and his assistant were so helpful, even going as far as offering advice beyond the call of duty. Unfortunately I can't go as far as saying that W.W. is fully redeemed of it's past transgressions, only that finally we experienced something other than terrible service on this particular visit.

The first time I did business with this store was three years ago on Robson Street. The amazing…read moregirl I dealt with there left. Somehow I walked into the Park Royal North store in West Vancouver and met Parham. I have bought several items from him. He is wonderful to deal with. I have since had some challenges with a a Bluetooth or rwo. He and Cindy and staff have gone out of their way to help and to solve any problems even contacting the manufacturer to activate a warranty which normally the customer would have to do. I cannot say enough about their service and calm way of handling customer concerns with any product. I am so busy with my work and life and they take all the pressure off with their customer service and going the extra mile! I highly recommend them. Annemette

Great selection and knowledgeable, friendly staff. Unlocked and lightly used cellphones at good…read moreprices.

Big 3.5 stars to Rik…read more Quite helpful, was discussing my personal & corporate plans. Even when I left, he actually texted me withbsome other info. Inside Lansdowne Mall, beside the medical supplies store, also there looking to upgrade dad's walker.

This is actually a Bell store, but under the business name Mobile DNA. Very knowledgeable​ team,…read moreefficient, and friendly. Always looking out for their customers. This is one of my best cell phone experience since I started having a cell phone in the late 1990s!

All I have to say it the staff at this location is friendly and knowledgeable. Very time I went…read moreinto this location staff always greeted me by saying hi while helping other customers. I would highly recommend this location 101-22661 Lougheed Hwy Maple Ridge. Thank you Brandon, Brock, Bruce and Andrew

I went to Green Cartridge after being ripped off at Save On Cartridges on West Broadway recently…read more Green Cartridge has great prices, selection and courteous service. Highly recommended from a new customer.

If you have any computer or cellphone related issue - this is your shop. I used to go to Geek Squad…read moreand paid high bills with low recovery rates. Not any more! Green Cartridge owner went out of his way to fix my problem and accommodated to my trip timing! He is the best business in the field!

Great service. They really care for there clients best interests.read more

In August 2015, I approached Westcoast to install a brand new audio/video system, relocate my…read moreolder equipment, and clean up and terminate a big cable mess. The equipment they recommended for me was perfect, and it was all installed very clean and elegantly. They captured the exact look, feel and sound I was going for, and their customer service along the process was outstanding.