During a major remodel of our home somehow we overlooked the structured wiring above the new…read morefireplace for the television and associated pieces. The contractor call Horizon and a trained tech was at our home within 1 hour! Amazing. I also had network cameras installed by Horizon at a commercial structure on North Whidbey which the techs handled with ease despite the complexity of the work. There are a lot of junk consumer products on the market and one can trust Horizon to represent the best higher-end electronics.

Update on the iPad Pro Bad Apple failed to repair after replacing the screen leaving dead spots…read more The front camera looks as if it has 1/4" of Vaseline on it. Very fuzzy. So all in all, I gave them a very nice iPad with a bad port and now I have a working port but a bad camera and a bad screen.

I thought I needed about $300 of work and replacement parts to restore my iPhone to full operation…read more Three minutes and $20 solved the problem. This guy is amazing!

This place is great . I had my phone camera fixed at the price they gave me. My husband had his…read morecharging port fixed . So great that I didn't have to buy a new phone. Friendly and fast .

Love these guys. They have turned a bad day into a great one a couple times for me. They also do it…read morequick. Both times I had my phone back and working again in a couple hours at most. Thank you Mitch and company! Friendly and kind. Glad we have them in Bham.

Bill did an incredible job for us when we needed help with a lock . Quick response time and very…read moreprofessional! He clearly enjoys what he does and does it well.

WOW! So impressed with his professionalism. We had to call, Bill's Lock and Key for an emergency…read morelockout of a friend's home. He was so kind and responded so quickly. It was a true emergency! Whew!

I needed some old ram for laptop and I called these folks and they wasted no time. I arranged to…read morepick up the used ram and everything went splendid service. Thank you 6/1/2026

Awesome customer service, extremely reasonable pricing. Great work!…read more Would highly recommend.

I originally gave this business a five star review. However I had to take my phone to a different…read morerepair shop because I had dust inside the phone obscuring my forward facing camera. The person doing the repair told me the adhesive used was just ok and that's why dust was able to get inside. He then told me the inside of the phone had been torn up, the graphite paper that keeps the phone cool was in several pieces and wasn't doing the job is was supposed to do. Now I know why my phone is getting hot . Also there was a connection that was not connected so he fixed that. His words were I wouldn't take your phone back to that place and don't recommend to others. I'm pretty unhappy.

Nicolienne replaced my iPhone 6 Plus screen promptly and at a fantastic price. She was courteous…read moreand polite with all my questions. I want to hold off on a new iPhone until 5G comes out and this repair should keep me going until the 5 G's come out in the next year. I will use Best Phone Repair again if I have any other problems in the future.