Tom Thumb Mini Storage

I would definitely find another place to store your items. This place does not care 1 bit about…read moretheir customers. We have been with this storage unit for years, we have only been late a handful of times, in years. My husband is a disabled Veteran that's been in the hospital, we are on a fixed income, we asked if there was anyway we could get help on the late fees this month and they said, nope, since we were late and they forgave a 50 late fee 2 years ago they couldnt help. 2 years ago!! Wow! Mind you we are usually on time, but we are on a fixed income and sometimes stuff happens unfortunately ! And only asked 1 time in years!! But nope sorry, they dont care, doesnt matter if you are with them for 20 years and on time for 20 years!! Also the rent on the units continue to increase pretty frequently.

Carey was so nice and helpful , I was unsure about moving in but she made me wanna move in today…read morewith offering a sweet deal and gave me a tour !

AAA Self Storage San Marcos

(4 reviews)

Excellent customer service! Very friendly and professional…read more I'm from a military family and I've worked with this company several times with my moving needs and have never once had an issue that reflected negatively. Very Very Satisfied!!

Quick service. Friendly helpful staff. Had supplies I needed affordable and will be back.read more

Public Storage

3.7

(3 reviews)

My guy Andrew was super helpful. Give him a raise or promotion! super good on the phone and…read morerespectful.

After 3 months for a 10x20 unit at $116 the price was jacked up to $163 a month. That's a 40%…read moreincrease and just bad business.

Extra Space Storage

Amazing service and very clean facilities. Super friendly and helpful staff! Have been using this…read morelocation for 8+ years. Highly recommend!

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage. We offer a…read morelarge selection of unit sizes with a range of convenient storage options to fit your specific needs, and our team of experts is ready to help you find the right unit. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and easy. Reserve online, give us a call, or stop by today.

Extra Space Storage

1.5

I've used this location several times in the past, and this last time was disappointing. This…read morelocation is supposed to be climate-controlled. The AC unit went out in May. As of August 28, 2025, the problem remains outstanding. I complained to the front desk when I first noticed that the air conditioning was out and my unit was exceeding the specified temperature and humidity levels set by the company. I also complained directly to the corporate office on three separate occasions. On July 1, 2025, I installed a temperature and humidity gauge inside my storage unit, and it reached a point where temperatures exceeded 99 degrees, with a corresponding humidity level of over 67%. For several months, temperatures consistently exceeded the temperature and humidity levels set by the Extra Storage Corp. I was informed that the part needed to repair the AC was on back order and that it was not known when the part would arrive. I received a partial refund for the month of July. If you know anyone who has a storage unit at this particular Extra Storage location, please inform them that the AC has been out of order for months and to inspect their belongings for mold or other damage related to the heat and humidity. I will try to get some compensation for my damaged property, but some things cannot be replaced, like some of the old family pictures that are destroyed beyond repair. I included screenshots of my temperature and humidity gauge for the months of July and August.

This is the worst storage unit I have ever rented. They have spraying water lines running through…read moreevery unit and everything in my unit was drenched and ruined. Only had stuff in there about a month and it was all completely destroyed. The insurance you are forced to buy does not cover water damage. Not sure how Jordan the employee sleeps at night. Extra space storage defines themselves as a land holding company not a storage unit business. Everything I had in the unit was ruined. Please I am writing this to you as a courtesy so it does not happen to you too!!!!

Lease-N-Lock Storage

Lease-N-Lock Storage made the process super easy and straightforward. The owner was helpful and got…read moreme set up in no time. Great experience!

The front office was helpful. The property was clean. The air conditioning worked and haven't had…read moreany problems in the months I've rented here.

Extra Space Storage

(4 reviews)

I loved the process here! It was my first time ever getting a storage, and it was not a complicated…read moreto get one or to move out! I paid $71 per month for a 5 x 10! The storage was always clean and neat!

Great experience. Easy to deal with. One month rental. Place was very clean. Would rent againread more

Stor Stuff Self Storage

(20 reviews)

My encounter with this location was very positive. I rented a truck online, and was offered a…read morediscount to arrive later. They couldn't find my trucks keys, so I just remained patient while they looked for them. Sure enough.. hidden under some paperwork. The guys were super pleasant to work with, and assisted me by letting me keep my trailer parked there while we loaded the truck. Then they assisted me in getting my Jeep on the trailer, which is fantastic cause I have no idea what I'm doing here! Lol One even gave me a nice pen as a souvenir for being a Veteran. I thought that was just very kind of him.

Everything is good but except that $45 rate increase monthly really kicked my butt financially the…read morelast year and a half. Thought it was excessive!

River Road Storage

1.0

In the summer of 2019 , they stole all of my music equipment & high end clothing , and records (…read morethat were given to me by a deceased family member) they even claimed that my unit was left open.. even though I locked it & used their lock.. The case was never solved and I lost about $8000+ worth of items. The owner also refused to take responsibility as well. DO NOT STORE ANYTHING HERE EVER IF YOU VALUE YOUR ITEMS IT IS NOT SAFE AND THE FRONT CAMERAS DO NOT WORK.

From the owner: The security and safety of personal belongings is a priority when searching for a self-storage…read morefacility. At locally owned and operated River Road Storage in San Marcos, TX, the staff is dedicated to providing safe, secure storage units to clients throughout the Hays and Travis County region. Their self-storage units can hold a variety of items ranging from furniture to recreational vehicles. The size of units available include; 5x5 units that has the volume of a small walk-in closet, 10x10 units that can hold contents of a one-bedroom apartment and even larger 10x30 units capable of holding the contents of a four to five-bedroom home. For further protection of belongings, a free lock is provided with the rental of a unit, pest control inspections are conducted monthly, the gate requires a personal access code and security cameras are present on the grounds of this well-lit facility. The affordable self-storage units at River Road Storage provide your items with the ultimate security. Contact them by phone today at (512) 396-7023 or visit their website for more information. You can also like them on Facebook.

Little Guys Movers

4.6

(36 reviews)

I recently used Little Guys. Made the appointment with them about 4 days prior to the move. I had…read moremostly furniture for them to move and some stuff to take to Goodwill. They sent two helpers, Leo and Kenneth. I would highly recommend them. There was some furniture that needed unscrewing- that was taken care off. I was living in a three story townhouse and they went up and down the stairs with furniture like it was nothing. They move quick and efficiently. No walls scratch and no furniture damaged. I would use them again for sure!

DO NOT RECOMMEND: 1) 4 packers were assigned, 2 showed and 1 was late. Things got quite hectic…read moretowards 430 quitting time despite movers coming at 8 am next day. 2) Brand new ceramic pots were scratched due to JAckson nesting them in one another. 3) N made it her job to sit and disassemble lamps--one was an authentic moroccan lamp that never intended to be taken apart and no parts were every found at unpacking.. I told her that that lamp does not come apart--but no she thought different and now hangers and top are gone. IRREPLACEABLE. Another lamp also taken apart now missing pieces is too aggravating and irresponsible. I know better to tape pieces to lamps and certainly know to check every bit of paper for hidden small pieces. IRRESPONSIBLE. DO NOT RECOMMEND. AAACK. And 2 OTT Lamps were left behind as they broke the bulbs (that are pulled out not screwed), so they DID NOT BRING THEM. WOW. WOULD GIVE NO STARS FOR THAT BEHAVIOR. PS at very end, the "found" a key mounting piece for another lamp. DO NOT TRUST THEM WITH LAMPS--and has nothing to do with the bulbs.

Tom Thumb Mini Storage - selfstorage - Updated July 2026

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New Braunfels Storage

4.6

(14 reviews)

Words can't even begin to describe the incredible level of service provided by the staff at New…read moreBraunfels Storage. I could write a novel about Kandi and how sweet and pleasant she was to work with. I recently filmed a video to propose to my girlfriend and needed a storage space to get a particular look for my shots. Kandi received my request online and reached out almost immediately. She was unbelievably helpful from beginning to end and I seriously can not sing her praises enough. On top of providing great customer service, her interest in what I was working on was what really stood out. I honestly think she was just as excited about the video proposal as I was! I feel like I gained a true friend in Kandi, as well as the rest of the incredible staff there at New Braunfels Storage. Thank you so so much!! I would not have been able to pull off the amazing video without your help!!! By the way, she said YES :)

Place is marginally clean and had grown since opening. Every year there is a "nusiance" increase in…read morerates "To strive to be competetive". With all the new climate controlled storage places in the area now, there is more competition so you think priicing would stabilize, right? Heck no... they went up 15% ! I would most definately shop around before making your choice to store here. They are using their location and the new residences building in their back yard to their leverage.. The last place I had was purchased by Cube Smart, they are just as bad and provide a 10 page contract covering them from any liability for your loss if one occurs. Take your money you would spend and build a nice storage building at your home... Over a year it will cost the same then you pay nothing. Buy a high efficency thru the wall 110 A/C unit, insulate your walls and reflect your roof and you will still pay less long term. "purge and choose"

Storage King

I have been using storage king for six months now and i will be a customer for as long as they will…read morelet me! Great prices, clean and the staff is awesome. I like knowing my personal belongings are safe and secure..

Lone Star Storage

(4 reviews)

Stay away from them. They are under "new management" and have raised the rates significantly and…read morecharge outrageous fees. At first they seemed like very nice people but don't want or care to hear any issues you might have with the facility or services. There is no excuse to be rude and try to take advantage of their customers.

I rented a unit for 6 months from Lone Star. It was easy in and out. Best price in town I did my…read moreshopping around. The two ladies in the office are the best! Supper sweet and helpful!!!!! :)))) Always willing to go the extra mile and such great personalities. I have referred two friends that have leased here and know they are very happy as well!!! Thanks Lone Star!!!

Lease-N-Lock Storage

Lease-N-Lock Storage made the process super easy and straightforward. The owner was helpful and got…read moreme set up in no time. Great experience!

The front office was helpful. The property was clean. The air conditioning worked and haven't had…read moreany problems in the months I've rented here.

Texas Storage At Canyon Lake

Highly Secure and Clean facility. Best rates too! Convenient to Everything on North side of Lake…read more Will be happy to meet with you if you need something after office hours. When you have a unit, it is 24 hr access.

Westpointe New Braunfels Self Storage

4.8

(17 reviews)

Christa was very nice setting us up. Very clean and good prices. I highly recommendread more

We needed a big storage unit when we bring out some furniture and boxes and I stopped by Westpointe…read moreNB self storage to check it out. I had looked all over town for a good climate controlled building and one that was close to us. When I walked in, I was greeted by David. Such a nice friendly guy! He told me all about the place. How clean it is and they check regularly and there are motion detectors in each unit. That way if someone goes in your unit without your permission it notifies you on your phone. That information and the location, which is closer to where we live is what made me pick this self storage place. We weren't quite ready to get a unit, but knowing the information David gave us it was the right choice. He gave our information to Christa and she called me on the phone and introduced herself. She was so pleasant and sweet. She told me she would keep our name and if a unit popped up that we were looking for she would notify us. So the next month we were in town, Christa had given us another call, so I stopped by yesterday and got to meet Christa. Such a sweet wonderful person. So pleasant and just a downright nice person. David showed me a couple of units and we decided on one and Christa helped me get all set up. This place is so clean and spotless! The inside and so clean too! I would totally recommend this place to anyone that needs a unit. Yes it might be a little more than most storage units, but when you see how clean it is and it has climate controlled units, and motion detectors you might change your mind and get one. Plus it is right by the HEB and plenty of places to eat.

Storage Sense