The drive thru line is literally always long, they move extremely slow. Everytime I come here I'm…read morein the drive thru line for minimum 20 minutes. It's ridiculous

Terrible experience. Prescription was missing and I have to wait a long time since the pharmtech…read morecan't find which basket the medicine was placed. Then, when I gave a pharmacy discount card, the price they gave was higher than the price without discount? This is such a joke. Where is the honesty there?

I have reviewed this store before and unfortunately it has only gotten worse! I am now being told…read morethat they will not let me pick up my prescriptions because the computer is down and they "have no way to sell or even look up a prescription without the system working and they have no idea when it will be back up" This is CVS, a multimillion dollar company, how do you NOT have protocols in place for if the computer stops working? That is unacceptable! These are people's medications, some need them to STAY ALIVE. I highly doubt there is not a downtime procedure in place, they just aren't trained at this location or simply don't want to do it cuz it's a lot of paperwork. The sales associate was completely dismissive and lacked even the slightest bit of compassion. Why work in a healthcare, customer service driven position if you have no desire to help people? Do better.

Staff not friendly or professional. Too many people on staff not working. Will be going to…read moreWalgreens moving forward.

Derrick Is awesome, all business!…read moreHe helped us find what we needed He was very polite A good man

They need a better system for the pharmacy line. Both in store and drive-through. It takes 10…read moreminutes per person pretty much. CVS literally takes less than five minutes. After a long commute and picking up my medication, I never want to sit in a line for 30 minutes for two prescriptions. I'm only making this review for awareness because when I got up to the window, it took over 10 minutes to get my prescriptions when I got a text and phone call that they were ready two days prior. This location either needs more staff or better organization.

I love my neighborhood Walgreens , so grateful to have everything I need at my fingertips !read more

We have received atrocious service at this location ongoing the last 5 days from a place that we…read morehave been customers at for years. I hope someone with management takes this post seriously as we intend to alert health and regulatory authorities if needed. First the medication was not in stock. ..Then it was in stock, but then insurance would not pay for it (supposedly) ...Then was told to get a new prescription for the generic from the doctor .... Then was told the generic was out of stock .....THEN was told the original medication WILL be covered w/ insurance. It will be ready Monday for pickup. .......THEN go to pick up and it is EXPIRED. Surely, distributing customers expired medication is not part of the Walgreens customer satisfaction criteria. We are appalled at the lack of customer prioritization, care, and safety with this location.

Asked to have our prescriptions filled here because it is a 24 hour CVS, the pharmacist is rude and…read moreabsolutely unhelpful. We try to show all healthcare providers grace as we understand most are overworked and underpaid, but just a heads up--you won't get more than less than the bare minimum here.

HORRIBLE SERVICE. Could not find a cashier for the " self checkout". Such a long wait for…read more prescriptions as well.

There's usually never anyone checking out, it's usually always those self checkout machines. But if…read morethere's a problem, it's hard to find an employee to fix it. It's so packed all the time. And even the order online and pick ups take forever.

Employees everywhere but not one lane open that isn't self checkout. I always wanted to work hereread more

Refused to fill a medication order from a licensed physician for a common schedule IV medication…read moreand without a clear explanation of decision. Pharmacist also declined offer to speak directly to my primary care physician regarding potential concerns and/or need for clarification regarding medication order. As a nurse with 20 years experience, I can't say I've seen anything like it. When did pharmacists start practicing medicine?

Great Compound Pharmacy and for other prescription drugs. Such friendly and helpful people!!read more

This place is a great pharmacy. They always have my medicine ready when I arrive, and have gone out…read moreof their way to find me discounts on more than one occasion. They are very professional.

From the owner: Compounding and DME Durable medical equipment Use our…read moreExpress refills via our website. Accepts insurance.

I had a very ill daughter and a valid prescription. I asked Walgreens to verify if her BCBS…read moreinsurance was accepted. The counter person told me that they did not have the time or capability to verify. I was told to call her insurance toll free member to confirm coverage, Once I verified, I could fill the prescription at this location. I had to return home to make the call. After waiting on hold for 35 minutes, I was able to verify coverage. They transferred her prescription to Walgreens and I was able to pick up her three medications just 15 minutes before closing time. BCBS informed me that the Walgreens counter person had the ability to verify insurance coverage in seconds. Instead, I had to deal with another millennial who gleefully outlined in excruciating detail why he could not help me directly. In the time he told me no he could have simply verified BCBS insurance coverage. The pharmacist on duty noticed but simply ignored the lack of customer service. When you have a sick child, you need professionals who care. This Walgreens location could not have cared less. God bless America,

No one to speak to on their 800 number. Holding time is 15 minutes. Need to cancel vaccine…read moreappointment at 11am today. Guess I'll be a "no show".

2 issues: 1. WHY are the signs in your isles ONLY in…read moreSpanish? This is Rockwall Texas, do you not have the common courtesy to realize citizens of this town might ALSO need a bit of 'product location' assistance? 2. Three female Employees standing in the main isle 'swearing a blue streak' at their workload & unfair management expectations! Come on Walmart, get your act together!

The line was super packed only one worker, only had 5 items while some had more they wouldn't open…read morea new register, and felt kinda boring, still not good for this kind of problem