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    Tommy Bahama

    4.2 (6 reviews)
    Open 10:00 am - 7:00 pm

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    9 months ago

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    Guest Service

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    15 years ago

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    14 years ago

    Friendly service and good quality products...one of my favorite clothing outfitters.

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    16 years ago

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    13 years ago

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    16 years ago

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    Michael’s Clothing

    Michael’s Clothing

    4.6(58 reviews)
    3.4 miCrossroads, Greater Downtown
    $$$

    Fantastic customer service and quality of product. They made sure every detail lived up to their…read morestandard and did so with class. If you're looking for a quality suit and want to support local business, this is your spot.

    Keith and Team were presented with an impossible challenge, and rose to it. Late the week of 1/20…read moremy son, the Marine, lost his great grandmother. By serendipity, he was on home on leave during her passing, and agreed, when asked, by his grandfather, the Airforce Vet, to cancel his plans, drive 8 hours, and be present and uniformed at the funeral. Great Grandma married an Army Air Corpsman after a whirlwind romance in 1942. She would have been quite impressed by the uniform. After all, she kept the last one over 50 years. In packing on Sunday night for a Tuesday morning funeral, our Marine became aware that his SIZE 14 patent leather shoes had not made the trip with his blues. Because Grandpa was so appreciative of his presence, that he assigned him pall bearer duties, ONLY the dress blues were appropriate for the event. I began first thing Monday morning calling any store in the KC area that had a sliver of a chance of fixing this problem in 24 hours or less. Keith and his staff answered their phone - no phone tree. They knew their inventory, their rental and sales abilities, and they jumped into action. When I arrived at 0930 the next morning, they had a plan A, a Plan B, and epic customer service and attention. I have blanked out the Marine's face as it was taken after the funeral. After fulfilling his duties at Mt Washington Cemetery, uphill, during a week with a rather lot of moisture, his shoes are no longer in regs... but they certainly completed the mission.

    Photos
    Michael’s Clothing
    Michael’s Clothing - That's me letting the business know I like their reveiws and plan to go there and shop

    That's me letting the business know I like their reveiws and plan to go there and shop

    Michael’s Clothing - On my way to Michaels

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    On my way to Michaels

    H&M - A Portion of the Women's Area

    H&M

    3.2(41 reviews)
    0.1 miCountry Club Plaza
    $$

    This particular location always has great sales! It's kind of hard to maneuver around in here how…read morethey have it set up, but it's still one of my favorite stores! I like how they have the men and children's section upstairs. Makes it easier to shop.

    Very disappointing experience at H&M on the Country Club Plaza in Kansas City…read more I was shopping and had spent about $70 when I urgently needed to use a restroom due to my disability and spinal cord damage. I explained my situation to the employee checking me out, but was refused access. I went down the street to use a bathroom, but unfortunately ended up peeing myself a little on the way, which was extremely humiliating. I then returned to speak with the manager. I explained that because of my disability, I cannot always wait when I need to use the restroom. She told me, "I don't know what to tell you. We don't have a public restroom." I tried to educate her that turning away a disabled person who may not be able to make it to another business is something she should be ashamed of. Her response was, "Well, I'm not." I explained that I was asking for a reasonable accommodation because of a medical necessity. Instead of trying to help, security was called. I asked the manager for her name so I could file a complaint, but she refused and walked away. The employee behind the counter then told me they were calling the police and that I would be arrested if I didn't leave. I understand H&M does not have to provide a public restroom to shoppers. However, the ADA can require reasonable modifications for disabled customers when medically necessary. I left feeling humiliated and deeply disappointed by the lack of compassion. Disabled customers deserve dignity, understanding and reasonable accommodations.

    Photos
    H&M - A Portion of the Men's Area

    A Portion of the Men's Area

    H&M - A Portion of the Women's Area

    A Portion of the Women's Area

    H&M - Women on the First Level

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    Women on the First Level

    Tommy Bahama - menscloth - Updated September 2026

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