Tommy Bahama is a well-known resort clothing and accessory label from the United States.
As a proud owner of a few Aloha shirts (including a nice formal one I have from Tommy Bahama) I was very excited when the fashion label came to Australia a couple of years ago.
The store at Birkenhead Point is well fitted and stocked both mens's and women'swear. However unlike two Tommy Bahama stores I have been to in Australia (Sydney city and Port Douglas), there is no homewares section.
I am also fascinated by what an "outlet" is at Birkenhead Point - In think most people believe that they are discount outlets - but once you come into the stores (including Tommy Bahama), people - they really are just retail outlets.
I like this store, there is a good range but it only gets two stars because of the inattentive service - there isn't any. I have been here on numerous occasions and not once have any of the assistants actually acknowledged me entering or ask if I required any assistance. On one visit one assistant was putting clothes on a rack while the other was in a zombie like trance staring down at the counter. This is in stark contrast to the service I have had at the Tommy Bahama Sydney city and Port Douglas stores (which is attentive, polite and helpful).
Lift your game at Birkenhead people - you are letting an excellent brand name getting a bad rap. read more