They were amazing and the work was exactly what we needed! We would recommend them and will be…read moreusing them again in the future.

Very responsive. Called for last minute help with a time sensitive matter and they were there to…read morehelp. Everything worked out perfectly.

Made an appointment to have glass replaced in a door. It was a very difficult install and they made…read moreit look great. Thank You Captain Black

I just built out a new business and needed a sneeze guard. The bottom line up front is that if…read moreevery contractor in this city were even half the quality of these folks, it would be amazing. Freddie was prompt on every appointment and respected deadlines. The installer was extra critical of his work and took pride in making a difficult project look absolutely perfect. After getting stood up more than 3 times by competitors, I wish I would have called professional glass first. Thanks for the quality.

Panama Glass did a great job cutting our glass and made sure the job was done right and we were…read morehappy. Highly recommend!

Horrible customer service. I had one broken window so I called inquiring if they did residential…read morewindow repairs and their representative said yes, took my contact information and said someone would get back to me that day. No response. Called them again a few days later and was told my information was on someone's desk and they would call me to arrange to come out to see the job and give me an estimate. Again nothing. If they blow people off for small jobs like fixing a broken window why would I consider them for large jobs like upgrading all my windows at my home or glass jobs at my business?

Bumping this from 1 star to 3 stars because they finally did come out and fix the problem. Looks…read morelike they did a good job, I just wish it was done properly the first time. If they didn't originally cut corners, I would have given a higher rating.

Heath came out to my office and assessed and fixed on site the issue that I was having with my…read morewindows. I highly recommend The Glass Center they were timely professional and helpful !

They are a lifesaver! Just called them this morning to get me a glass for a coffee table that was…read moreaccidentally broken. They saved me my security deposit and made it within the hour. Gary was super understanding and able to accommodate me on such short notice. Great customer service and could not ask for more. Thank you!!!

EDITED TO SAY: Randy (from management called me and apologized profusely. He was very polite and…read moreprofessional. When this ordeal started glass doctors were great. Chris come out and checked our windows and gave me a decent price. But that was where the good service stopped. When I first contacted glass doctors I was told I would have to pay a $75 travel fee. I was happy to do so and I gave Chris a check for the amount after he arrived to check the windows. He even gave me an invoice for the amount and reiterated that the travel fee would be credited to my account when I ordered. Several weeks later I called back and requested Chris return to look at additional windows. Latasha scheduled me for a couple weeks later. 3 days before Chris was set to arrive Latasha called me to reschedule and also to ask me for a deposit on my order. After I explained to her that my order was no longer correct since Chris was coming back, I did not want to put down a deposit until he was finished. She then said I would have to pay a travel fee of $75 which I was fine with again and told her that. At this point she told me I had never paid a travel fee the first time. I assured her that I had and that my bookkeeper had been waiting on the check to clear. I gave her the check number the amount written and the company it was written from. I later received an email back saying Chris waived my travel fee while he was here and he never received a check from me. This was completely untrue. The email went on to say that I needed to have my bank stop the check since it had been over a month. I am assuming she was insinuating I lost my own check. This was completely untrue as I gave it to Chris the day he was here. I emailed her back to let her know how unprofessional this was and for someone from management to please call me to discuss the matter. That was several days ago and I have yet to hear back from anyone. I am blown away at how this was handled, as glass doctors seemed to be a reputable business.

From the owner: If glass is cracked, fogged, or broken, you shouldn't have to guess who to call. Glass Doctor of…read morePanama City provides expert glass repair and glass replacement for residential, commercial, and auto needs, including windows, showers, mirrors, storefront glass, and windshields. We focus on safe, clean work and straightforward guidance from start to finish. Proud to serve as a Neighborly company. Contact us to schedule service.

20+ phone calls without answer. Installed a damaged window and multiple screens not fully…read moreattached. Ugly horrible caulking done around some windows. Being told my brand new 2mo old windows are supposedly from a company (the main source they use) that often doesn't send them the requested products. Sounds like BS stories as to their shortcomings. "Lifetime warranty" that's essentially pointless if they'll never be fixed. Taking time out of my work day to be home at a time that fits their schedule only for no one to show up and an hour later finding out their business is closed for the weekend already. Absolutely awful customer care. Go somewhere else

I think word should be getting out there that if anybody has made any deposits and is waiting for…read moreany kind of installation from Wiregrass windows and doors to not hold out any hope since their offices are currently packed up, their meter for their electric box is padlocked and their control meter is missing so they have no power at their Dothan location. The Birmingham office nobody ever answers the phone or it goes right to voicemail and the voicemail is full so they're not accepting any messages. We have been duped over by this company and I have at least six other people that they have taken advantage of. I would just like to get word out there so other people who may have already given Josh Lowe a deposit or are thinking about using that company to definitely not. They have also taken down their Facebook page.