I've been coming to this shop for 25 years as an owner operator and company driver. i've never had…read morea bad experience. Most recently I brought a company truck in for a DPF filter replacement and a few other minor things to be fixed. Mike, the service manager, is always very friendly, accommodating, informative, thorough, and will always go the extra mile to be sure I have answers and the service I seek. Dusty was there when I picked up the truck and we had a very informative discussion about technical aspects that I wanted to know. as a mechanically minded person, I always appreciate technical knowledge on the equipment I'm operating and Dusty answered all my questions to satisfaction. shout out to the parts department also, and I have rarely ever ever left without what I came for or arrangements to get it soon. they are always knowledgeable and informative, and have often saved me money by steering me in the right direction on specific parts. overall this is a highly professional facility but I will continue to return to.

Brought our 2013 Peterbilt 386 here to get the Front Crankshaft Seal replaced because it requires…read morean expensive installation tool that nobody we found had except dealerships. The tech broke the Lower Pulley attempting to remove it, apparently by tapping on the outter edge of it. (Should have used a long prybar and tapped at the seam where the pully sits against the balancer) * I spent 20+ years as an ASE Certifed / Dealer Certified Technician * Mistakes are made but they refuse to take responsibility for it and it's going to cost $900 for that part if we can't find a used one. Plus I'm out a day's wages, above what I would have lost if the job had went right. The truck owner is out a days income from the truck. A motel room for me. It will cost us around $2000 overall The only part of this that upsets me is they dodged accepting responsibility for their mistake.

If I were you, I'd NEVER come here to buy a vehicle. I'd rather walk, that'd be more reliable…read more I would not recommend anyone to buy or service anything here. You would think that the sales and service department would communicate to keep customers happy, but you'd be wrong!!! My wife and I bought a grand wagoneer from this dealership and was told we would have different perks because we bought a wagoneer. One of these perks was getting to have a vehicle to drive if our wagoneer was ever in for service. This happened one time, which makes them liars!! Additionally when you get done with the purchase you get a survey and are coached to give them top ratings guilting you to think they won't be able to feed their kids if they get anything other than a top rating! Shame on us for listening to this advice. Further more, you'd think that being a certified dealership for Jeep they would know how many issues the grand wagoneer has. To date, our wagoneer has been serviced over a dozen times in a matter of 6 months and communication of service being completed or anything else is scarce. Buyer beware!!

My promaster van was bucking and I took it in on my way from Oregon to MA. They got me in and made…read morethe repair and I was on my way before noon. Reasonable price too. THANK YOU SO MUCH.

UPDATE : Today (the day after the vehicle was picked up) the owner reached out and offered to try…read moreand make things right. While it should have been taken care of yesterday when I came back to show them, they did apologize for how things were handled. We settled on a $300 refund so I could take the car elsewhere to finish the detail, along with updating this review to reflect how things were resolved. While I'm disappointed it took a bad review and a Facebook post to get to this point, I appreciate that they reached out to try and resolve the issue. ORIGINAL REVIEW: I really wanted to support a local business, but unfortunately my experience with Complete Automotive and Tires left me disappointed. I paid $640 for a full detail and expected a truly spotless vehicle for that price. The dollar amount isn't really the issue. It's that for $640, there shouldn't be obvious spots left dirty that any detail should have covered. I've added photos of the areas that were clearly missed: under the seats, between the seats, the door plastic, the roof liner, and the trunk. Partway through, they called to tell me all the pet hair wasn't going to be completely cleaned and that it would cost another $300 on top of the original $640 to finish the job. I declined, because in my mind a $500+ detail should already warrant a completely clean car. I asked if I could just pick it up that day, and they told me the detail wasn't done yet. Fair enough, but at that point I was already frustrated with both the price and where things stood. The next day I wasn't able to pick up the car myself, so I paid remotely without looking it over first (that one's on me) and had my dad and sister grab it. When I finally saw the car, I was genuinely upset and tried to bring it back to show them the spots that were missed. The owner flat-out refused to come out and even look at it, which honestly made the whole thing worse. For $640, the quality just wasn't close to what anyone should expect and the refusal to even look at the issues sealed it for me. Truly disappointed. I'd think twice before bringing your vehicle here.

Me & my boyfriend bought some tires from complete Automotive, excellent service great warrantyread more

When I moved to Kearney, I needed to find a reliable shop for oil changes and general maintenance…read more Before that, my dad always handled my oil changes, so I trusted shops to check fluids and let me know if anything needed attention. Every place I'd gone before -- including my first visit here -- would check visible fluids and recommend top-offs if needed, which I was always happy to pay for. A few months ago, I ended up with a major coolant leak that I didn't catch right away. The last time I brought my car in here, they told me I had a "major oil leak," which honestly isn't accurate. It's a very small leak that may need attention later down the road, but it's not major. What concerns me more is that my coolant was completely empty, and nobody mentioned it. Later that same day, I had to drive about 45 minutes away from town and my car started overheating. Yes, I should've checked it myself too, but after having shops consistently check fluids in the past, I assumed that was still being done. I ended up taking my car to another shop, and they told me that if I had driven much farther, I could've locked up my engine and ruined the car completely. After getting everything else fixed, I brought the car home and my dad changed the oil himself. The other shop never touched the oil, so this issue came from my last service here. We discovered the oil drain plug had been cross-threaded, and we had to use vise grips just to remove it. Now I have to order a replacement oil plug as well. Because of this experience, I won't be coming back. I do hope this feedback is taken seriously and used as a learning experience to better train staff and improve attention to detail moving forward.

Unbelievable Service!!!…read more Driving through Kearney NE the day before Memorial Day weekend and my alternator starts giving me trouble. I've pulled in just to have them test my battery/alternator to see if that was the actual problem, and it looked like they had begun closing down for the weekend. They immediately grabbed the reader and discovered it was indeed the alternator. Shawn looked up the part and told me it was going to be a hefty repair bill... but the item was IN STOCK(!!!), and even though it was 5PM (closing time) on the day before Memorial Day weekend, they would be able to install it within about an hour! They did just that and were very professional and courteous in the 45 minutes it took them to install it. I am extremely impressed and grateful to all of them!! Mark, Shawn and the other gents really made this girl's day!!!

I was driving from Chicago to Denver and my oil light went on after just changing the oil a month…read moreago. I called up Conrad's last minute and they were attentive and friendly and immediately checked out the situation. Thankfully the oil was fine, and the light just needed to be reset. Thank you Conrad's!!

Conrad's is the best auto repair shop... anywhere! I wish I could take them with me back to Georgia…read moreto always work on my vehicle. I was traveling through to the Tetons when my van needed some help. After first going to Midas down the road (who overcharged me by double and left my van in worse shape than when i brought it in), i went to conrad's who diagnosed and installed a part and let me sleep in my van on property. They were so nice to me and my dog and were quick and the price was amazing. I 100% recommend Conrads to anyone looking for an honest mechanic with fair prices.

I only called here for consultation and he was very helpful in guidance for car issues. Like nearly…read moreeveryone else, they were super busy for several weeks and unable to check themselves today. I plan to return for more.

the worst place in Kearney ne took a pickup in there for a head gasket could not fix it had it tore…read moreapart said he couldn't fix it that's fine then got charge $800.00 which was overcharging. for saying he couldn't fix it never put it back together throw some of parts in the back seat and throw the rest away had a real mechanic fix it but had to get new parts because he throws them away the new mechanic called him to ask what he did with the parts was total rude and hung-up

Always a pleasure to do business with!!! They stock a huge selection on the lot, but they're always…read morehappy to go the extra mile to hunt something down for you if they don't have it

Had a car accident on the road while crossing Nebraska.My previous car was not of use anymore so I…read moreneeded to get something reliable fast. American Auto was recommended by a local Airbnb host. I bought my car the same day, and the next day I was on my way to New York again. The purchase transaction was smooth. Tahnee was supportive and professional throughout the sale process. I haven't had any issues so far with the vehicle I bought.

Great shop. Did 2 cars there. Great work, fast and correct. I will highly recommend ProTint.read more

In and out within 20 min on just two doors to match the back windows . Was able to reschedule and…read morewas able to be accommodating. Thank you