I had a computer issue and Tom's Help Desk was so helpful. I'm really glad I found them. They…read morehelped me immediately and I feel very secure that they will be able to troubleshoot any computer issues I have in the future.

I had an amazing experience with the team at Tom's Help Desk. I was stuck on a PC build and Tom,…read moreRyan, and Taiyana were super helpful. They quickly were able to rectify my issue and I now have two happy boys rocking amazing-looking high-performance gaming PCs.

I want to thank Jeff Cummings for being understanding and helpful when dealing with my elderly…read moremother recently. There are few people who would as kind as Jeff was and he has my respect and admiration. I highly recommend Grace Computers!

The staff at Grace was fast and customer-service oriented. Had my machine back in no time.read more

Did not receive an order on the date stated on the tracking information Gave few more days hoping…read moreit'll show up being that it was sent via USPS. When it failed to show in a week's time, requested a refund but was refused. Their response, " I am sorry to hear that you did not receive your order. Unfortunately as per our policy, "Any order mistakes (a short ship or miss-ship) must be notified to us within 48 hours from the delivered date, or we will consider the order shipped complete and correct" and we are unable to process a refund." Kind hard to satisfy their policy since I did NOT receive the order. This kind of run around makes it hard to support smaller business. Never had problems with larger online operator

Needed some IT help at home. The tech came out and had everything fixed for me in no time.read more

I will be forever grateful to the wonderful people at Epoch IT. My laptop was hacked and I…read moresearched for computer services and saw Epoch listed. I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc. She assured me Epoch would be happy to make it all better. No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive. I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle. Matt and Doo Yen were wonderful. So pleasant and patient which is exactly what I needed. This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine. Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one. I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending. Thank you Matt and Doo Yen for keeping my spirits up and saving the day!

Four stars as of now. The owner who I spoke to on the phone was very friendly and very helpful even…read morethough I haven't even paid him yet. I highly recommend at least calling for a scheduled appointment. They do in-home visits. Owned by one person crew and he comes to your house. Which is very convenient.

From the owner: Over 20 years of experience in IT serving Home, Non-Profit, and Small Businesses. read more

I took my computer to Savemore and everything went perfect…read more The service communication is the best I've ever had. The aftercare warranty is also amazing. Please keep in mind this is a private business owned by one man. He is very kind and flexible. I received an over the phone diagnosis prior to entering his shop, albeit it was pretty simple (I needed a windows reinstall) He promised three day turnaround and it was true. He promised update calls and it was true. The value of the service was better than any corporation and the discounts he applies are very appreciative. If my computer becomes compromised or damaged I will always return to him.

I spoke with Jim a week ago regarding my PC suffering from the Blue Screen of Death which is a…read moreWindows issue. He spent 15 minutes discussing possible causes, pricing and options - which was a pleasant surprise. Most places will simply tell you that they can fix any problem you have and just bring your PC to them. So after more research I was able to recover data from my PC much to my relief, even though it still doesn't boot up properly. I spoke with Jim again today and explained what I'd done. He advised me that my options were to either buy a new PC or spend $175 to reinstall Windows. Considering my PC is 9 years old, I'll opt to buy a new one. And the best part of the whole experience was that Jim actually gave me some advice on what to look for in a new PC. Even though I never had Jim fix my PC, I'm really glad that I spoke with him. He's a class act and I appreciate him taking time to help me even though he wasn't getting paid. Needless to say if I ever have PC issues in the future I'll call Jim.

My wife and I just switched carriers from AT&T to T-Mobile and our Mobile Expert Luis was the…read moreabsolute best we could have asked for. Not only did he take his time explaining the various benefits that comes with T-Mobile, but he was just as gracious to my young daughter who was in the store with us. We left with new phones and a bunch of accessories. Luis talked us through switching our data and was patient as it took my phone MULTIPLE hours. Can't thank Luis enough for his help, his thorough explanation of the new plan we were undertaking, as well as throwing in some goodies for my young daughter to play with. 10/10 will be back and recommend Luis for a promotion!

Literally sent my brother to T-mobile to have them help him out with a situation on my plan and…read morethey were extremely lazy to help him and told him that "it'll be quicker through the phone". He was essentially turned away from the workers that clearly didn't want to work. Wasted a complete hour driving there and back. Don't even bother coming here, they'll just turn you away like they did my brother.