I can't say enough positive about this business. I was in a very difficult emergency situation with some bags of dirty clothes that needed to be laundered, was healing from a surgery, and was only in town for a couple days as I live about 250 miles away from Alpena. Even though drop off was closed the day I was there, the owners made arrangements to meet me at the laundromat, helped me carry the many bags of clothing inside, gave me a very good price to launder them, and even delivered them back to the person's home for me. I highly recommend this business. read more

Been there a few times in the last couple years and it's always been a perfect spot, ever machine worked as it should and dryers worked very well. read more

Most of equipment didn't work rest was in very poor condition no bathroom what machines did work leaked

Horrible place to wash clothes . No machines works unfriendly staff including old lady manager. Not will do laundry here again.

This place used to be a decent facility but has gone way downhill. Many machines out of order and the place is disgustingly dirty with black moldy floors. It is hard to imagine it staying in business much longer from the looks of it. They won't be getting any more of our quarters. read more

Ton-O-Suds Laundromat - Disgusting floors. 3 out of 4 of these big load washers out of order and both of the only larger load front loaders were also out of order. - Laundromat Near Me - Alpena, Michigan

Ton o Suds was prompt not expensive & cleaned & folded my clothes wonderfully!! I'd recommend this establishment to anyone looking for a wash & fold read more

We are visiting from Ohio. First thing you see are towels lining the front of the washing machines on the floor. Was like this 2 years ago, still not fixed. Then looking around half the front loading washers are carrying OUT OF ORDER. Signs. And a good share of the dryers are the same. How can you ignore these things? It's a great location and a big building. When in the UP we find so many wonderfully taken care of laundry mats . We hope the owner sees this post and finds time to do more repairs daily and we see improvement on our next visit. Doing laundry on the road isn't cheap and we gladly pay . Looking for improvement here in Alpena. read more

When you first walk in the door, you're met with the overwhelming stench of mold and mildew. The washer we tried to use had black mold in the soap dispenser. The floor was lined with towels to soak up leaking machines. This place is a health hazard should be shut down. read more

They used to be a great place to go, but not any more. The attendant was so rude and all I asked was a simple question. Half of the washers are broken and always are. The price per load to wash is ridiculous. I used to only use them, but they don't care about customers or customer satisfaction. It's a shame, because Alpena only has a few laundromat as it is. read more

Nice laundromat, clean, friendly, with an attendant. Reasonable prices and convenient.

Most of the washers were broken. The ones that did "work" hardly washed anything. I had to wash some items twice and they still weren't clean. There is not a working bathroom. read more

this place is a hot mess. Everything broken down and the prices are high. The machine was so dirty that it was dripping dirty water back into my clean clothes. The staff was immature and rude - read more

There's more out of order machines than ones working. We put laundry in one machine, it filled with water, then stopped working. We lost our money there and it costs $2.75 a load! The website says there's a weekend attendant, but no one was available. They need to get this place up to proper working order! It's terrible! read more

I've gone in here many times, owner Jane is rude, and it seemed she didn't really know what she was doing, it looked like she cared more about gossiping to her employees. other than the owner, most of the machines are broken, and the ones that do work don't work well. read more

Probably the best laundromat in Alpena, by far. For the amount of traffic they get, there seems to be an attendant here most of the day, either fulfilling laundry services, or cleaning up messes left by awful customers, which is encouraging. There's also a couple of 50-lb capacity washers, and at least one 50-lb dryer, but also several smaller capacity machines of each. read more

Special trip to laundromat to wash Queen comforter. Helpful staff. Large capacity washers available. Clean facility. Well taken care of. Friendly patrons. Reasonable prices. read more

Took me a minute to find with iPhone maps. It's in the same plaza as the Save A Lot (can't miss the huge sign). Once there, was greeted by an attendant almost immediately. This was not the only present surprise, as it is one of the cleanest mats I've seen in awhile. The 50 lb washers made quick work of the laundry we accrued while traveling. Overall, I don't think you can ask for any more from a laundry mat. read more

Attendant was super nice but the washers stink!! My clothes came out smelly worse than going in from camping

New to the Alpena area, and I could not be more pleased with the service. Quick, friendly, very reasonably priced. Everything nicely folded in the bag. And, my chinos are now soft like pajamas. Heaven. read more

I've probably patronized 15-20 laundromats over the years, mostly downstate. We moved to the area almost 6 years ago and Ton-O-Suds is by far the best I've ever experienced. I very rarely rate anything the top rating, but this business is always VERY clean, the staff are as helpful as they can be, and they have decent extended hours. I appreciate the number of extra large washers, and on a few visits the attendants have recognized that we like to use them and will remove finished loads when the less considerate patrons have left the premises when it's busy. My #1 favorite thing is that they keep the machines so clean. I use all unscented detergents and oxyclean, and I HATE when my clothes come out smelling like someone else's detergent. The only minor negative is that I think they are a bit more pricy than others. But it's VERY worth it until I can afford to buy the new washer I want. read more