I had an unbelievably bad experience with CJ real estate as a property managent company for a…read moreperiod of ~2 years. We unfortunately trusted them to manage our property when we moved out of state and wanted to rent our home out. Not only were they unprofessional in communication, they simply negelected responsibility, literally no-showed multiple consecutive city inspections, resulting in legal action that came as a complete surprise to us as owners. Move-out inspection reports were incomplete and misleading, left out significant details such as burn marks on the carpet and excessive large trash items left behind by tenants both inside and outside ($700 worth of removal). These details are not inclusive of all events. Throughout the entire 2 years we worked with them, they avoided and simply refused accountability every step of the way. In no way do I recommend trusting this group with your property if you care about it. I will anticipate the company commenting on this review to "clarify" details, amounting to further avoidance of accountability. As a response to Heather, I believe it is disappointing to see public critique. You and CJ real estate beyond disappointed us, and your "clarifications" are unwelcome. Words like "agreed upon" are so interesting following what I've written.

Extremely unprofessional and Deceptive. With one listing that I requested to view, I got…read morerescheduled twice by Tiffany and Dori with very questionable excuses an hour before the scheduled viewing (excuses ranging from "my truck broke down" to "I'm feeling under the weather") and the final and third time, I showed up to the time agreed and Dori didn't even bother showing up and stopped responding. The fact that they provide their phone numbers for feedback is a front. They do not respond. All of their phones are full with voicemails and will only call you to "reschedule." They sent me an email thanking me for viewing a listing that I didn't even see. Heather will now read this and proceed to gaslight me by saying, the listing was rented, that I was mistaken by the appointment times, or that I could have reached out to them instead. (How if no one picks up?) Stop playing with my time and others peoples time

TL;DR - Jessica is who you want when you're looking for a home. She listens, she advocates, she…read morenever tries to push anything on you, and she genuinely cares about your success. She's on your team. You really couldn't ask for more! Our process lasted about a year. During that time, we would send Jessica homes we wanted to see, and she was quick to fit us into her schedule. As questionable as some of the houses were, she never tried to talk us out of it or tried to push any houses on us. While doing walk throughs of the houses, she pointed out things that were great to have, but also things we should take into consideration as potential issues. It always felt like she was on our side and there to help us, not get a sale for herself. Jessica answered all of our, sometimes stupid, questions with grace and a depth of knowledge found in people who REALLY know their suff. During the offer and negotiation process she was transparent and very communicative about what was going on. It was always easy to get ahold of her, and she provided quick responses. As first-time home buyers she gave us the confidence to ask for what we wanted and helped us navigate things we needed to compromise on. She also has a wealth of resources from inspection companies, to termite companies, to junk haulers...she had answers for everything we needed to close the deal. The process couldn't have gone any smoother, and it was all because of her. If you're in the KC area and looking for the best realtor, call Jessica.

Jessica Smotherman will work super hard to find you the house of your dreams, round the clock. She…read morepays close attention to your needs and will get you in the house that you have always dreamed of. Dealt with several real estate agents prior to her and she is by far the best one! Would recommend to ANYONE, especially new home buyers

Horrible experience with this comp. We have turned them into the Missouri Real Estate Commission…read more Law suits are being filed through the Veterans Administration. Damages are significant.

I met with Marcia Franke and knew right away she was the RE Agent for me. She knows the real estate…read moreworld for sure. I always felt like she was working for me, putting me the customer first. I could always contact her with any questions I had which was important to me. And her negotiation skills are top notch. She found me the perfect house in the perfect location. You cannot go wrong with Marcia, she's an excellent Real Agent!

They do not return calls. After five days of trying to get into see a property, I went into the…read moreoffice and dealt with a very rude young girl who wanted to make me look stupid by telling me I wasn't looking up the website correctly!

First let me start by saying that the Realtor that we dealt with and the majority of the…read moreMaintenance crew were very professional, friendly, and helpful but that is where it ends. We moved into one of their higher end rental properties in the Northland. The house was not our first choice but we had limited options at the time and we needed to snag a place fast. When we conducted a walkthrough I smelled a hint of dog or cat urine in the basement, I told the realtor who assured us that the carpets would be cleaned again. After moving in the smell of urine only worsened not only in the basement but upstairs as well in every room. We contacted Results and they did send a carpet cleaner over a few times which did nothing as the smell was just too intense to the point where it could of been a biohazard. One of the carpet cleaning crew told us that he had originally cleaned the carpets a month before we moved in and said that the carpets had smelled horrible and was surprised they hadn't been replaced. About 6 weeks later the carpet company finally lifted a section of carpet and discovered that carpets had been saturated in urine! Another two weeks and Results had the carpet company replace the carpets, which involved moving all of our furniture, it was not fun. If Results would have replaced the carpets in the first place and had not tried to cover up the smell this never would have happened. As everyone knows it storms quite often in Kansas City and during the first few storms we noticed two trees in the backyard that looked dead and in danger of falling. We called and e-mailed Results a plethora of times to see what they could do about the trees. Our neighbor even told us that they had been concerned about the trees and that the tenants before us had reported the trees to Results. After a few months Results sent a tree crew over to trim the large dead tree and removed the smaller tree. The large tree still remained a safety hazard and even one of the tree crew said it was mainly hollow and he was surprised it hadn't fallen yet. I reported it a few more times to Results and during a large storm in the middle of the night I heard a large noise on the roof, I got up and on the deck was a large tree branch. The large branch had broken off, landed on the roof, rolled off and hit the deck breaking apart the left railing of the deck. I reported it the next morning to Results as the deck was damaged and unusable until it could be fixed. The deck was already overdue for a power wash, sanding, and staining and now it was a complete mess. An insurance agent showed up a few days later to assess the deck and he said that Results would receive more than enough insurance money to replace the damaged side of the deck to include the unsafe railings. The deck sat untouched with a large branch on it for over a month, I contacted Results several times with no luck. Even after the branch was removed it took several weeks before someone showed up to repair the deck. The deck crew showed up and worked on the deck for most of the day and when I got home and looked at the deck I was shocked to see that he had used BROKEN PIECES of the deck to repair the deck! I called Results and they told me that the insurance company had paid them a minimum amount to repair the deck - totally opposite of what the insurance agent had told us. A few months later Results sent over a deck guy to look at the deck, he told us the deck was in need of some major repairs but that Results had told him to make due with what he had. The deck guy ended up putting a few brackets to secure the weak railings and stained the deck. The front lawn was a disaster when we moved-in, it was weeds on weeds! Results said they would send over a landscaper to reseed the front lawn but that never happened so I ended up tearing all of the weeds in the front yard which left just dirt and I put seed down. A few days later Results sent one of their crew over (not a landscaper) and he just threw seed on the area I weeded and other parts of the yard. We discovered there was a sprinkler system installed that Results had never mentioned to us. Results told us to go ahead and turn it on but seeing that it hadn't been used in years according to the neighbor I called Results and asked for a landscaper to inspect it. Results said a landscaper would be over to test it but they never showed up so after two years of renting the house we never used the sprinkler system. There were other times we called Results for other issues and had no response, it was very frustrating as we were paying a lot to rent the house. I blame the Management for the poor service as they only staff a small maintenance crew for thousands of properties that they supposedly manage! Before we moved out of the house they did hire a new maintenance lead and he seemed very organized and efficient so hopefully things have improved. Do not recommend.

Maggie is an awesome realtor! I passed her info along to my daughter who was looking to buy her…read morefirst home. Maggie goes above and beyond to help with the home purchasing process. She brings her knowledge which is so valuable. My daughter was so comfortable with Maggie. Maggie's customer service was outstanding even on closing day she sat down during the signing. Maggie also has a crew of her assistants that make you feel like family. If I ever move again I'll be using Maggie's services. Gooooo Maggie!!!!

My wife and I were moving from Arizona to Overland Park. We had a realtor that wasn't getting it…read moredone for us so we went searching for a new one. We found Maggie and she had great reviews so I messaged her. She got back to me very quickly and set up a phone call for the next day. Instantly I knew she was the best to help us buy a house and she did not disappoint. She was very communicative and would quickly go see house for us we wanted to see. When we found the one, she made sure we were going to get that house. She made everything easy on us from beginning to end. I would recommend her to anyone and would definitely use her again!

Carter is a great agent ! He's patient attentive and just all around great to work with. He made…read morethis process digestible and easy to understand. THANK YOU AGAIN , CARTER! I look forward to working with you in the future.

The Carter Real Estate Group was top notch for us in our relocation to Kansas City. Their team…read morehandled all aspects of our house search from long distance video conferencing, handling contractor communication, and guiding us through all phases of the home buying process. Most importantly, their team provided special touches prior to our relocation that made us feel as we were more than clients, we were family. We can not recommend more highly the Carter Real Estate Group - you will not be disappointed!

When I hired Colby in 2011 she had just started working as a real estate agent. Her lack of…read moreexperience was apparent. Fortunately, I was home during a showing when she allowed a family of 6 into my home, let them roam through the house unsupervised, and allowed the children to bring in an open bag of potato chips. The final straw was when I could hear noise in the master bedroom and walked into to find the mother, allowing one of the children to use the bathroom -- Colby was nowhere to be seen. I fired her that day. Not only was this family not pre-qualified for my home, which I insisted on, I believe they were just 'shopping' my home, assessing my belongings. She did not sell my house and I haven't seen her since. I hope that, after 3 years, she has more experience but it was obvious to me that she needed additional training to provide the level of service that homeowners require when selling and, from what I have read about some of the buyers here, that buyers need when making the level of investment that home ownership entails.

My boyfriend and I hired Colby to help us find our very first home back in 2014. What we didn't…read morerealize was that when you hire Colby, you also hire this small and amazing army of contacts that can make things happen. She was fantastic at helping us narrow down a huge field of homes to look at. She talked us through features we wanted. She really helped us organize our own wants and needs and thoughts so we could find the right house for us. She was always game to go look at houses, even at odd hours thanks to my strange work schedule. Colby bent over backwards to make time for us. Full disclosure - it took us four houses to finally get one through to closing. But, that was absolutely no fault of Colby's. She worked tirelessly for us. I could call her any time day or night and quickly get an answer to what I needed. She stayed on top of the sellers. I have to wonder if we finally got our amazing house because the team of realtors selling our home for Fannie Mae was so tired of hearing from her that they caved. Our home had gotten stuck in Fannie Mae's computer system and she stayed on top of them day after day after day to make this deal happen. I think any other realtor would have walked away. And we got a steal of a deal on top of things. Once we were finally under contract she introduced us to amazingly helpful vendors. Her recommended inspector was worth his weight in gold. Her contact for new carpet delivered better deals that we could have ever gotten on our own. Every person she introduced us to was amazing. Colby listens. She's a tough negotiator. And she'll work hard for you. I recommended her to one of my friends who also used her to buy a home. She loved Colby. When we finally grow out of our AMAZING first house, she'll be the first call I make. Hands down.

Christy and the staff were always there to take care of things. No nonsense property management,…read morejust very laid-back but yet professional. I know anyone can write what they want on here, but in all honesty, it's the best property management I've rented from and I've had several in different places throughout the United States.

My experience with SOP has been a very good one. They are very professional. They always return…read morephone calls. If I have a service call they send someone as soon as possible. I have and would recommend them to anyone looking.