***BUYER BEWARE*** Know who you are dealing with at this shop. I lost a lot of money on these guys (over $1200), and I got absolutely nothing back in return. The owner Mac forced me to sign an agreement on the invoice stating that I would refrain from any "criminal" or "legal" action against him. He could do this to YOU or to any dissatisfied customer by threatening to hold the bike hostage, or by threatening to file charges for "Theft of Services". Just take one visit there, and you will see that their entire shop is filled with partially repaired bikes. He has all the power under Arkansas state laws, and unless you are willing to let your bike sit at his shop for months before the courts hear your case, you are completely screwed if you want to dispute his bogus invoice. Both the owner Mac Chandler and his only current "mechanic" Marty Graham have very interesting backgrounds, and you can see Fraud and Felony charges as part of the public record images I uploaded. Several pictures are uploaded on my album link below, to show all these things: get.google.com/albumarchive/105717631022963647788 For my particular situation, I finally had to cut my loss and take my bike home in worse condition than it was when I handed it over to them after I started to realize that Mac's mechanic was either completely incompetent, or thought he could continue to milk me for several hundred more dollars to do a simple carb tuning. After Tontitown Machine & Cycle supposedly put in 8 hours of work to fix my bike, my bike not only had the original problem of dying at idle, but also had new problems of rough acceleration and lost mid-range horsepower. I had only authorized Marty to spend up to 3 hours to determine why carburetor #4 wasn't fueling properly, but somehow he spent over 8 hours on this simple task, and kept changing his story on what he thought he needed to do to get the bike running well. He kept telling me that he was working to "synchronize" the carburetors even though I never asked him to do this, and he could not even explain what he thought it meant to "synchronize" carburetors. I asked what type of gauges he used to synchronize the carburetors, and he actually told me that he did it by ear. Ha! I later confirmed Tontitown Machine and Cycle does not even have the $40 gauges which can accurately synchronize carbs in less than 15 minutes. I could ramble on about all the red flags I saw like this, and I am still beating myself up for being so naive. You can see everything Marty supposedly tried to do in 8 hours of shop time to tune my carburetors in his own hand writing in the uploaded image, and decide for yourself if it seems like Marty is a competent mechanic that you want working on your bike. After I got bike home, on closer inspection I realized that Marty had bolted my gas tank mounting brackets ON TOP of the gas tank instead of below so that the visible sides of the gas tank were rubbing on the frame! The air filter was on backwards, bolts were replaced with random bolts that did not belong on my bike and which were stripped out, and the list goes on. They also lost several of my fairing bolts so I ended up buying a whole new fairing bolt kit on Ebay. Ultimately I took my bike to a real repair shop after Tontitown Machine & Cycle worked on it, and after a quick $30 Dyno test, they were able to tell me that Marty had in fact tuned my carbs way too lean at Idle, and the bike was too rich in the middle to top end rev range. They were able to perform their own comprehensive diagnostics, and they cleaned, overhauled, and tuned my carburetors for under $500 total. Half of the total cost I paid to Tontitown Machine & Cycle and they actually fixed it! Not only did it run more smoothly and efficiently, I even got 10 more horsepower in the mid-range. Dyno charts before and after are also uploaded. After explaining all of these things after learning more from the other shop, Mac's only concession was to give me back $100 like he was doing me a big favor. What a joke! read more