My husband and I have a joint account with this bank and have had it for well over a year now. Just…read moreabout every month we make contact with one employee who fixes all the mistakes of other employees who make these mistakes with our account. Our very first issue being during the opening of our account and the misspelling and printing of major paperwork with said account. An error made by an inexperienced employee who then put the responsibility on me to fix it. Which turns out had to be done on an employees computer! Now we are currently waiting to have our most recent fix. Saturday my husband received 2 bonus checks (as he does every 3 months) from his locally owned and operated employer and when I went to deposit and cash said checks I kept part of one of the 2 checks in cash. Good thing I did because the juvenile teller put a hold on all of it til tuesday morning. I can't wait to talk to the one good employee this bank has, but I will be taking my name off our account and convincing my husband this bank isn't worth it for us. It's really not. 1 fantastic employee isn't worth a year and a half of constant screw ups by the other tellers.

From the owner: Central Bank is a privately held $11.6 billion bank holding-company headquartered in Jefferson…read moreCity, Missouri. The Central Bank family includes 12 regional banks, Central Trust and Investment Company, Central Mortgage Company, and Central Technology Services. We specialize in community banking, focusing on delivering leading-edge technology with a network of more than 140 branches operating in Missouri, Kansas, Illinois, and Oklahoma; and more than 22,000 ATMs nationwide.