Great customer service! My agent is the best! Always willing to work with you.. Especially with all…read morethat's going on right now and funds are so low. Thanks Bridget!

Jeremy and his team are top notch. Very helpful with helping me set up a retirement plan and…read morecollege funds for my kids. He made confusing insurance and investment jargon understandable. Love his team and office. Great people!

My wife and I attended numerous seminars, watched many webinars, read books, tried valiantly to…read moresort the chaff from the wheat and navigate the complexities of retirement planning. For some it's easy. For us it was overwhelming. When we began considering the countless possibilities, twists, turns, and potential mistakes that lay in wait, we realized that hiring a professional fiduciary was absolutely the best thing to do. So, we began shopping around. We read reviews and scheduled meetings. Both online and in person. Terry's webinars and his book impressed me. He seemed honest, very knowledgeable, and personable. We scheduled a meeting. That initial meeting far exceeded our hopes and expectations, and we decided to put our trust in APG. Terry ran complicated analyses of our situation and assets. He used proprietary software that took everything into consideration and helped maximize our gains and minimize our tax and future Medicare costs. This approach is vital because the software and the approach Terry uses identifies potential pitfalls and mistakes that so many folks make. His knowledge of current trends, law, investment options, and regulation combines the human component with the number crunching, and together, you end up with something that simply can't be obtained unless you have the innate knowledge and tools to reach that goal. Another reason we chose APG is their estate planning service. They offer legal assistance (through an attorney) that will help protect all of your assets, ensure you avoid unnecessary probate, and lay out clear instructions for your loved ones and heirs. Kelly is phenomenal, patient, and incredibly good to work with. Most importantly is the personal service. While some are fine with zoom meeting and phone calls, we wanted the option to be able to sit across a table and have things explained to us until we understood it. Terry and Kelly are amazing at this and have audiovisual aids and technology that facilitate that learning. We found it important to (initially at least) be able to get to know the folks we were handing our life savings over to. Terry and the entire crew at APG are sincere, patient, extremely knowledgeable, and we are genuinely delighted that we've found them and they're assisting us in our retirement journey.

Wayne Young is the best. Not only is he personable, but presents himself with honesty, integrity…read moreand doesn't pressure you when shopping for insurance. He saved my spouse and I a lot of money per month on our auto and home insurance. So far, I'm very impressed and look forward to maintaining my business with them in the future.

We've been with Steve C. and Independent Agents of Kentucky for many years now. Been happy with…read morethe service from day 1. Whether its HOME, AUTO or LIFE, Independent Agents of Kentucky can provide it all and at very reasonable cost. Steve has consistently worked for us to find better deals on all of our insurance. We recently moved across town and there were some issues/delays, but Steve took them all in stride and found solutions that worked for me and my family. Very easy to deal with and always very helpful! Thanks Steve and Independent Agents of Kentucky!!!

I have used Belinda for many years and cannot say enough about her knowledge and professionalism!!…read moreI would not hesitate to recommend the whole team!! They are always so polite and ready to help. Thank you for being there!!

90% were not wearing masks (biggest reason for the one star), they don't realize the traffic…read morepattern and parking laws changed in front of their business (and they're very aggressive claiming you'll get a parking ticket. You won't....) and they can't answer simple tax questions.

Aidan McEwen was a very helpful agent! Would recommend if you are looking for new insuranceread more

When we bought our new car, we informed our agent that we needed full coverage. We were assured…read morethat we did in fact have it. My wife found out a few weeks later that we in fact did not have the coverage we asked for. We were reassured that it would be fixed and even received a message confirming that we had full coverage the next day. Last summer we were in a fender bender and that's when we realized that despite being told we had full coverage, we STILL didn't have it. At this time, we told Adam himself that we needed full coverage. He assured us that he'd fix it. This June we were in a major accident and wouldn't you know, no full coverage! When we asked Adam why we weren't covered, he was quick to place the blame on us, admitting that the original employee had broken company policy in the way she dealt with us, but ultimately saying it was our fault for not checking our renewal documents.... Despite being told by someone in his office three times we were covered. If you MUST deal with Adam, be sure to check your records on a monthly basis to hold him accountable.

I had a problem with my bill and I want to personaly thank Tina Summers for all her help. I was…read morevery upset when I called and she took care of everything. A huge thank you to Tina

The agency is amazing and always prompt with a response. Cindy and Vickie are unbelievably helpful…read moreand always pleasant to deal with.

Jason at Kiley Hines & Associates worked with me to fit my every need. He answered every question,…read moregave me every possible scenario and let me know all my options. He helped me make the best choice that fit my family's needs and I'm very happy with the end result. I look forward to doing business with KHA for years to come.

If you consider a Christmas card, birthday card, and a guaranteed annual rate increase to be…read more"personal service," then these are your folks. Been with them around 10 years, and with the last rate hike I decide to comparison shop. I ended up SAVING a total of $3,500 on my yearly auto and home insurance. I am now paying 1/3 the cost for the same coverage somewhere else. I would definitely nominate this agency as the poster child for "Caveat Emptor."

I really like this office a lot! Everyone there is very knowledgeable and willing to help. They…read moreguide their clients in their best options and educate the customer well. I've been more than satisfied with their customer service. I highly recommend the staff at State Farm to take care of your insurance needs!

Called for auto quote and Cindy was very helpful and answer all my question. And more .read more