I had an excavation project to start, and I needed to remove and set aside the outside AC unit…read more John came over the next day and disconnected the unit and moved it out of the way. When the excavation project was finished, he came back and bolted it on the outside wall and reconnected it. The AC works like a dream and it looks awesome up out of the way for future landscaping. I couldn't be any happier with his professionalism. And he accomplished it all with a very reasonable and fair cost.

I called for my 77 year old mother who's furnace was not working. John got it her house that day,…read morediagnosed the problem, got a new part and fixed it the same day. Thank you for treating my mother so well.

We had our Rheem water heater repaired October 31, 2025. The water become lukewarm, no hot water…read more We called Crystal Heating & Plumbing to fix the problem. They replaced the lower heating element and the bill was 400 $. Two months later in January 2026 the water heater stopped heating water again. We called Crystal Heating & Plumbing to look at the problem. They told us that the lower heating element needs replacement and also the lower thermostat needs to be replaced. The cost was to be 350$ just for the parts. We could not believe that we need to replace the part that was already replaced 2 months ago and that their diagnosis of thermostat is truthful. Decided to call Rheem technician to help us diagnose the water heater problem. It shows that thermostats are good and the lower heating element needs to be replaced. We just had it replaced 2 months earlier by Crystal Heating & Plumbing and they again wanted to do the same job and have us pay 350$ for parts and unspecified amount for the work to be done !?! Because they lied to us about the thermostat and the lower element was just replaced by them we decided to have it fixed ourselves. The parts that supposed to be 350$ we bought for 70$. After draining the water heater we unscrewed the lower heating element and it was all covered by 1/4 inch calcium deposit. ????? That was not possible in case if the part was replaced 2 months ago. They did not do that, just charged for it. It is impossible for heating element to get so much sediment in 2 months !!!!!!!!!!! We screwed back the newly purchased part and the hot water was back. We write the review to let other people know how deceitful and untrustworthy people working for Crystal Heating & Plumbing are. They refused to acknowledge the scam and refused to refund the money for previous fictitious repair. Stay away from them unless you want to be cheated.

What an absolute nightmare it has been dealing with this so called business. A several day long…read moreproject, turning into several months long. Severed gas line. Full prior knowledge and prior work on property to have this all being avoided. Prior work on plumbing that could have avoided this entire pipeline fault in total. No accountability. 50% over estimated cost. No written documentation. No paper trail. Just continued dishonesty and lack of accountability by Andy Barber. Legal fees not worth fighting the over estimated cost. I have never been this disappointed with a local business in my entire life. My family has been dealing with this company for 4 generations and have provided them tens of thousands of dollars of business. It's incredibly discouraging that individuals do business this way. Learn from the trust this business broke and steer clear of them like the plague.

I've had a number of plumbing jobs done by them, their work is first rate. The technicians are…read moreknowledgeable and polite. The reason I didn't give them five stars is not based on the quality of their work, but on the billing. My bills were often several times more than expected. Some of that is normal--one finds unexpected issues in an older house. My frustration was due to the office. Trying to get details from the office people, about either parts or hours, was like pulling teeth. They hated answering questions, often misunderstanding and overreacting to even a simply enquiry. In terms of parts: if they have to go to Home Depot and get parts, you will be paying for their time to get the parts. That's fine. But from what I could find out, there was also a serious upcharge on those same parts. This may in fact be industry standard, but to me, it seems like double dipping. I would expect to pay an upcharge for parts they keep in stock, but then, I'm not paying for the person's time acquiring the parts. Here, I was paying for both. (I'd recommend going with them to the hardware store and just paying for the parts yourself. The price different is significant.) In terms of time: Hours billed always considerably longer than I expected. Some of that is disposal, etc. But there was a time when the person left before completing a minor task. I had to call him back. It took some time before he returned. I was curious to know: Since this was the technician's mistake, did I pay for all that extra travel time? I never found out. I asked, not for the total hours, but for the times that made up those hours (clearly, you'd need to know the time frames in order to count the time?). Never got an answer. The regular office person refused to answer and finally passed me to her supervisor, who sent me a form email and then never responded to the actual question. Bottom line? If you want the job done well and don't care about details or cost, they're a great choice. I don't see myself calling them again.

From the owner: Keeping You Comfortable For Four Generations…read more Young Plumbing and Heating Co. has been serving customers in the Waterloo and Cedar Falls, IA area for over four generations. We believe that a satisfied customer is our best advertisement. You can count on our trained and experienced technicians for both commercial and residential service.Our services include:* New plumbing and HVAC installation* Full engineering and design * Fast, reliable emergency service* Commercial and residential maintenance plans* Mechanical engineering* Sheet metal fabrication* Excavation* WeldingReady to go green? We offer highly efficient geothermal heat pumps!Young's has the reputation of being the plumbing and heating installer of choice for many of the finest new and existing homes in the area. We also offer 24 hour, 7 day a week service in plumbing, heating and air conditioning with a radio operated fleet of well-stocked trucks and highly trained technicians. Call Young Plumbing and Heating Co. today to learn more!

When ever, have a H@V or pluming difficulty my first call. Problems are solved promptly…read more Have had them suggest more economical way to do a job.

Very helpful, prompt, Knowledgeable in all aspects of…read moreplumbing issues. Highly recommend.

We needed a new furnace and air conditioning..They came out and showed us what was wrong and what…read moreneeded to be done..after talking it over with them we decided to get new units since ours were over twenty years old.They came over we're prompt-reliable -and cleaned up after themselves.They told us what they were doing and why they had to do it. Very friendly -dependable and courteous about everything. They also cleaned. Out our Amanda heater we have in our sunroom.These guys are the real deal with everything-will definitely be calling them back when needed

My furnace went out in the middle of the night and Fereday Heating was the only company that…read moreanswered their phone to help me. I was very pleased with the speed in which a serviceman was at my place and had the issue fixed. I would definitely recommend these guys.

Very knowledgeable professional team , and great to work with! Always go above and beyond for their…read morecustomers. Their workmanship is top notch. Open 24 hrs which is truly a bonus when air conditioner or furnace goes out! Highly recommend Ken's Electric Inc!

We had a new garage built so we needed all the wiring done for that. Ken's Electric were super nice…read moreto work with, extremely reliable and we have absolutely no complaints whatsoever. I would highly recommend. They got the job done when they said they would and everything is working great! Thanks!

I had these guys put in my AC years ago so when things started going wrong I called them. The guy…read morearrived and the app he used for detecting whether there was a leak in the coils wasn't working so he had to come back but first he charged me $90. Ok. Then another guy comes to tell me yes, my coils are indeed leaking, another $90. Then he would come back to fix...HELL NO! These people will take you for every penny you have! Do NOT call them!

This winter, on the coldest day of the year, our old furnace needed some repair. That furnace was…read moreoriginally put in by Gubbels so we went with them to replace the original furnace. We were right on the borderline for needing a larger sized heating unit but the salesman said he thought the smaller one would be fine but if we weren't happy they would make it right. Free! Well at 70 degrees our house is not warm. It takes this darn thing over 3 1/2 hours of constant running to raise the temperature 5 degrees. Our gas bills are outrageous. Yesterday we finally had had enoigh and called to have them see what the problem was. Their solution was, and I quote, "If you're cold turn the furnace up." So now we have a nearly 12 thousand dollar high efficiency furnace that is costing us a fortune to run and not keeping us very warm. We suggest if your furnace dies, go anyplace else.

I'd call these guys for any and all my plumbing needs. They get busty but will always respond to…read morelet you know when they can come. They are legit and won't drain your wallet!

Great team of proffesionals, I have an older home and they…read moreknow old stuff and how to make it work with new stuff! On time to all appointments (I have used them twice) .Very easy to work with and they deliver affordable high quality service everytime. I would trust them with a key to my home. Thanks All Stars!

Great service, showed up on time, as usual. Found the heating system is odd, (It is a boiler for…read moreradiant in floor heating) called around and found the one part we needed at someone else's shop. They got it and had someone back that night, right at the end of the day and he stayed until the heat was going again. Prices seem very fair to me, they came highly recommended, and I see why. Don't confuse the 2 Fereday's, Go with Mike Fereday

We needed a new furnace and AC so I got quotes from five of the top HVAC businesses in the area…read more Mike Fereday Heating & Cooling's quote was not only $500 - $2000 lower than their competitors, their quote was for higher efficiency equipment (99% efficient gas furnace and 16 SEER AC unit). Their techs arrived on time and efficiently and professionally installed the new equipment - even brought their own broom and dust pan to clean up. Strongly recommend getting a quote from them if you're in need of a furnace or AC.