Thought I needed an alignment for my 2002 Toyota and decided to go to Les Schwab for the service…read more Let me tell you, this staff was professional courtesy and very knowledgeable, as it turns out I didn't even need the alignment I needed to have my wheels balanced, it solved my issue. Thank you so much, Les Schwab staff!! Great value as well. Came in way less than I thought it would be for the services provided. Great job and I will return for all my mechanical needs.

It's a highly unfortunate day when you get a massive blow-out (right passenger side), on Hammonton…read moreSmartsville Road, 140 miles from your San Francisco home. My first thought was, where exactly am I, and how am I going to get out of this mess? AAA had a hard time finding me on that road, but after that it WAS a great day because I researched and found Les Schwab tires in Marysville to get me off of the spare "donut" that most certainly was not going to get me home. The waiting room was so perfect-open airy space, lots of in stock tires (mine included), vending machines, clean bathrooms, tables and chairs and even outlets for phones or computers which are so important while waiting. At first, I thought it was going to be an easy fix- buy a tire and go home. However, this was not going to be that kind of day-unfortunately the wheel and rim were cracked. These are special Honda parts, something that even at a dealer has to be a special order and takes about two days to come in-I needed to get home. Chris Hoag (manager) came out and gave me a detailed explanation of what happened and discussed some options for a temporary fix. He ended up putting a multi fit wheel and brand new large spare tire on and moved that spare to the rear passenger to get me home. The price was excellent. I was so delighted to see such a well-run business despite my unfortunate event that led me here. All of the employees are incredibly professional and polite, and the manager is a total pro.

I had a excellent experience here. I came in with a cracked wheel and I was able to get it back…read morerepaired the same day at an affordable price! The service here is fast, efficiently and the staff really know what they are doing. It's not easy to find a shop you can trust but this is one of them! Highly recommend

I have a Tesla model 3 and went around to 3 different tire shops to try and get a plug on a single…read moretire, they helped me as soon as I pulled in. The service was quick and the customer service is great they take care of you so well. I'll not go anywhere else!

Lastly done my tires, amazing service, excellent prices, he took care of my car, and did great job…read moreon alignment.

From the owner: Services ▪️Lifting/leveling Kits…read more▪️Lowering Kits ▪️Running Boards/Power steps ▪️Alignments ▪️Wheels ▪️Tires ▪️Breaks ▪️Suspension Work ▪️Powder Coating ▪️Lights Financing options available ▪️Snap finance ▪️ American first finance ▪️Acima

I had a very disappointing experience with the owner of Romero's Tire Shop…read more My 2022 Toyota Tacoma was recently rear-ended and declared a total loss. It had brand-new tires with only 470 miles on them, and my insurance adjuster recommended swapping them with inexpensive used tires before surrendering the truck. Several larger tire retailers told me they often sell their used tires to Romero's, so I called and later visited the shop for help. During my phone call, I explained that my truck was not drivable and asked if he sells any used tires and whether it would be better to buy just used tires or tires with wheels since my car is non-operational. Instead of answering my question, the owner replied, "What do you want, man?" Feeling that we weren't communicating well, I decided to visit the shop in person. When I arrived, the owner immediately said, "Oh, so you're the guy that called me." As I tried to explain what I needed, he became increasingly dismissive. When I wasn't certain of one part of the tire size, I asked if we could look it up on his computer. He responded, "You need to do more research before you come ask me," followed by, "If I search your car on my computer, it's not going to come up the same." Feeling frustrated, I told him I need tires in 265/65/16. He immediately said he didn't have those tires without even checking or recommending something else. I came to the shop seeking advice from a tire professional because my situation was unusual. Instead of receiving helpful customer service, I was treated with impatience and condescension. I wasn't expecting special treatment--just basic courtesy and a willingness to help. Unfortunately, based on the way I was treated, I cannot recommend this business.

Super fast and honest. Only took 15-20 mins to get 4 new tires. Highly recommend this business to…read moreothers

Fast service and they had the tires I needed. The price was great! Thank you! My Tire Pressure…read morelight started flashing on 1/13/26, a day after I bought tires. I brought my car back and the mechanics found that my tire pressure sensors were bad. They offered me an amazing price to get this fixed. I spent like 4plus hours at the shop because my car had to be test driven to make sure everything was working correctly. Overall, I'm satisfied with the dedication and time that was taken to get my car back to normal. Thanks to everyone at Queen Penny. I definitely will come back should I have any more problems.

Prices are great but the techs might be where it falls off…read more I've been coming here for years. I looked past the drug abusers and focused on value. The Techs aren't well versed in tire mounting and simply add weights rather than finding the best balance between wheel and tires. I have several sets of Method wheels with Radar hybrid tires. Method is a top notch offroad wheel. The tires are 33" & 35". Both sets have well over a pound of lead on them. I went in to get an estimate for a 2024 Nissan Frontier, I always buy what I say and never dicker on price, I appreciate how tough it can be to run a brick and mortar company. After weeks of calling them back they never followed through. I have spent thousands of dollars here but it looks as though the drugs may be the priority, not the customers. I'm sorry Queen Penny but there are many other shops around and I'll take my chances with them in the future.

Great prices, fast, friendly, honest and knowledgeable. They went above and beyond my expectations…read more The guys did a few little extras for me with no charge. At my age every little bit helps. Thanks guys!

I usually go to the Chico location but happened to be in Yuba City and needed a rotation--most…read moreincompetent staff and assistant manager, who lets people he knows cut the lines while others have been waiting for near hours for a simple rotation. I waited at least 25 minutes to even speak to someone because the manager couldn't bother to get off the phone with a buddy. Extremely time consuming and unprofessional! Look elsewhere.

No need to show up 30 minutes early because even if your the first one in the door you still end up…read moreas in my case an extra hour while they work on someone who came in 5 minutes before they opened with 3 others ahead of them. They did give me a 5% discount for the screw up.

Fast service, Friendly…read more Knowledgeable. Been other places, You don't get any of that anymore but here. This is the smog shop to go to.

These guy were very rude and condescending! Thankfully I found a cheaper smog shop down the street…read moreand passed with no issues.

Called to get some used tires and informed the owner of my situation, he said come in and he would…read moretake care of me , charged me $100 a tire for used tires and said they had about 70% tread left , well , the next day they were both sitting flat in my driveway I will definitely never be going back here unless it's to have a word with the owner again , my wife drives this truck with 4 kids on a daily basis.

My tire was flat and I had no idea what to do, the owner helped me and my the entire transaction…read morequick and smooth. Also very affordable, so I'm sure I'll be back.

Good service and fair value. I'll continue to do business with these guys. They are always willing…read moreto dig inn and get you what you want, even if that isn't what they recommend.

Very good service! Great prices. Changed my front and back…read morebrake pads with no issues.