I was told that my plan was in network and completely misled. Only after treatments were done and my insurance was charged did I learn from my insurance that they are in fact out of network. Stay away from this place. Had to pay way more than I would have had they been honest and told me I was in fact out of network. read more

Here's an UPDATE on this "Dr" Kauftheil Today I saw my NEW HONEST Dentist for a FULL EXAM/FULL X RAYS/ CLEANING He told me that I have ZERO CAVITIES!!!! ZERO!!!!! Kauftheil told me I had ...................... NUMEROUS ones The man is nothing short of EVIL!!! My new Dentist informed me that what I "STILL" have to pay Kauftheil is "THIEVERY", and that it's "Dentists" like Kauftheil that gives his profession a BAD NAME! G D WILL GET HIM Be Careful! read more

This is a sleazy, money hungry, incompetent dentist. I came to him to redo a filling that had been poorly done by another dentist. When he was finished, the tooth looked much better, but I still noticed a brown spot on part of the tooth when he handed me the mirror. He gave me some excuse that I foolishly trusted. Turns out, the prior bad dentist I went to, didn't remove all of the decay, and this dentist just filled the tooth right over it without noticing (or caring) that there was still some decay left (he had X-rays in front of him, too). I should add, that upon noticing all of the past dental work I've had done, Dr. Kuftheil was encouraging me to have all my teeth crowned (by him, of course). Needless to say, that tooth with a once small cavity, has a much larger cavity now. Don't trust these other positive reviews. They appear suspect to me. read more

I would not recommend this provider. The office management and protocols appear to be in need of support. In the time frame from when I originally reached out to schedule a cleaning and confirm insurance coverage along with specific updated dental technologies in office....the office moved to a new space that did not include updated dental technologies. I had multiple calls to clarify receipt of my records and clarify coverage of procedures and providers that accepted my insurance. No coverage could be confirmed and I was repeatedly asked to come in for a consult. I had to repeatedly call back as I was told someone would reach out and never did. Eventually I canceled my consult that was scheduled with my cleaning appointment as I found another specialist that was able to confirm coverage for supplemental procedures. I called back to confirm my cleaning time because there was so much confusion and it was also canceled. Then I was "put back into the schedule for a cleaning although I was only ever scheduled for a consult". I called to confirm my cleaning and was told they no longer accept my insurance. read more

I've been going to this dentist for about a year and I'm incredibly happy with the service. It's a small office on the 18th floor of a building in Rockefeller Plaza. A small waiting room where the receptionist sits and then two small rooms off it are where the patients go. You can pretty much see everything from the waiting room. When I call for an appointment I can usually get into the schedule within a day or two. They are accommodating and very helpful. The wait time is short (10-15 minutes max) and they are very apologetic if they keep you waiting. There are endless magazines for you to peruse if you want (and they are up to date!). Every time someone works on my teeth it's quick and (relatively) painless. They are great with showing you your xrays and explaining anything that's going on with your mouth. Incredibly communicative and helpful, it's really nice to understand what's going on. They provide you with a small package of floss, toothpaste, and a toothbrush when you leave. Seriously, if they take your insurance, absolutely come to this great office. Everyone here is friendly and professional. Could not recommend more. read more

Dr. Kauftheil is the best dentist I have ever been to. As a recent transplant from the midwest to the city, I was concerned about finding a kind, conscientious, and above all expert professional - especially for my first major dental procedure, a double cavity filling. All of my expectations were met and surpassed by Dr. Kauftheil and his wonderful staff, who both explained every step of the procedure and made delightful conversation during the pauses (waiting for the numbing agent to take effect, etc.). During the cavity filling itself, Dr. Kauftheil demonstrated his highest quality: dextrous, efficient dental skill while causing no pain whatsoever. This was my first visit to Dr. Kauftheil's practice, but it most certainly won't be the last! read more

I have been going to Dr. Kauftheil for four years. His dental chair is my favorite place to take a quick power nap or catch up on grading papers (I am a teacher). This is how smooth and pain free he operates! Dr. Kauftheil is by far the best dentist I have ever had. I like how he talks me through the different procedures. His wonderful staff is also an important part of his practice. I always know ahead of time what to expect vis à vis insurance and payment matters, and they make it easy for me. Simply the best! read more

I been seeing Dr. Kauftheil for almost a year and extremely happy with his service. He doesn't try to sell products or services you don't need unlike many other dentist in the city. read more

I've been going to Dr. Kauftheil is amazing. My son (who is 12) and I have been going there for about 2 years, and we could not be happier. The waiting area is small but the staff is very nice and attentive, i've never waited for more than 5 mins. The hours are great and its easily accessible and if you ever want to take a drive i believe he has another location in Long Island. read more

I've been a patient at Dr. Kauftheil's office for about 3 years now and I know my teeth are in good hands. The staff is knowledgeable and friendly and going to the dentist is always a good experience. read more

I'm in an image-based career and my teeth were not blemish free, to say the least. I explored a lot of options that didn't work out and finally I went to see Dr. Kauftheil. He recommended veneers. I was terrified of how evasive that sounded. "What if..." scenarios were firing on all cylinders and I waited a year before going back to him and taking his advice. A year later--my only regret is that I didn't do it as soon as he recommended it to me. He's an expert at his craft--both in knowledge and performance. And that expertise put my mind at rest during the process and a huge smile on my face ever since. My career has taken off in the past year and what use to be my biggest weakness is now my most frequent compliment. read more