I took my vehicle to Accutech because they are one of the few places that deal with the third party…read moreinsurance I have, Lubrico. The vehicle didn't run and had to be hauled into the shop, when we arrived the lady at the front desk was snarky not very helpful. When I mentioned the warranty she brushed me off, offered the policy number and she didn't want it. Once the day of the appointment came everything was rushed and no real diagnostics were done, I was told I needed to install a new bumper and shutter system. If the tech had actually looked at the bumper or ran the VIN they would have known that the vehicle already had one but it wasn't working properly. I was given a quote and told that my warranty didn't cover the work because the part wasn't damaged just "freezing up.' I asked for further diagnostics into the issues to confirm that this was the problem and was told the vehicle had already been taken out of the shop and they didn't have time to look at it again. I paid the 1,400$ bill only to have the same issue arise the next week. I ended up taking the vehicle to a different shop and received much better service, I believe that Accutech never submitted the quote to Lubrico, the receptionist they never did asked for a policy number or want it, once the other shop submitted the claim to Lubrico I received a call from them confirming the work needed which never happened with Accutech. Taking the vehicle to them was a waste of time and money, over 1,400$ to be exact.

Took my son's car in for AC repair. They got the car right in, less than an hour later the car was…read moreready, and blowing cold! Friendly staff and courtesy driver! and the repair bill was more than reasonable! Top shelf company in my mind.

If I could rate my experience 0 stars I would. After scheduling and waiting 4 days for an…read moreappointment I dropped off 4 tires and rims loose an hour early to be mounted with winters. 3 hours after the scheduled appointment I receive a phone call questioning the integrity of one of the tires. After the "manager", under the guise of safety attempted to sell me a replacement, I agreed and the order instantly doubled to two tires since the tread pattern would be different. Immediately opting out, purchasing and delivering a new matching replacement within 25 minutes we were back on track. Two more hours pass and I receive another phone call, one of the rims is now damaged and they are once again unable to mount my tires. After a heated conversation with the "manager" over the phone about wasting peoples time and then the "manager" nowhere in site when I arrived to retrieve my rims and rubber to solve the problem, 6 hours total of my time gone and leaving with the exact setup I left OK Tire with the first place . Luckily after this experience, I was able to get my tires into a real shop quickly, if I didn't spend all day babysitting OK Tire I could have had them completed unfortunately it was the end of the day. After my story and inspection, it was determined normal wear and typical shape for winter rims. Impossible communication, avoids making things right for customers, zero common sense or pride. Major time waster without anyone competent behind the wheel (no pun intended) Avoid this place like the plague.

Super clean place. A little old lady came & told kids & I where we could get free hot chocolate in…read moretheir machine. We were traveling from AK to SC & they even let our little dog in. Very nice place!

Very good to talk to, accommodating and a good price. The vehicle was done on time, and I was able…read moreto pick it up on the day expected for its completion.

Other body shops told me 8 weeks just to look at my truck, they got my truck in immediately and…read moredealt with all the insurance. Easy in and out. Truck looks like new.

Came in to gp from two hours away and my belt broke. Owner came out to where i was stuck, ran for…read morethe parts, met me at the shop and stayed an hour and a half past closing to get it fixed for me. Great service and i made it home safely.

Hello, I had my vehicle impounded (i wasn't driving)…read more it was very cold and they helped me get my van going and helped me out. I really appreciate everything you gentlemen did for me that day

Great Service. I originally made an appointment to have my windshield replaced as I received a big…read morerock chip, about 1 inch in diameter. I dropped it off as it was going to take around 90 minutes or so. I walked down the road to have breakfast until the 2023 Ram 1500 CrewCab's windshield was install. I had just finished ordering my meal when my cell rang, it was CrackMaster. They informed me that they could fix the rock chip and that I really don't need a new windshield. The windshield would have cost 310.00 plus taxes which was cheap compared to other Grande Prairie competition. The cost for the repair was only 59.00 plus taxes, a huge savings. You know, they could have just replaced my windshield and I would have not thought anything of it but they took the extra time to explain my situation and saved me money. This is a great place to go for honest service at a fair price. I will definitely recommend this Crack Master to anyone looking to use their services. Thanks again for the great customer experience. Pat K.

takes way to long to get oil change ( over a hour) and very unorganized , couldnt figure out how…read moremuch my unit needd , think i left a little shy

very generous nice people, they were kind enough to just let me vacuum out my vehicle cause that's…read moreall i needed before a date and yeah it went well.