We use Ted's and have never had an issue with them. We also use their location on Truman Road to…read moredrop off other things we accumulate during the week. They are always pleasant and helpful!

So there office hours are 7-3 which makes it difficult to call them because normal people work…read moreduring that time... You have to call to change anything with your service. So you are finally able to call during that time and no one is there to answer! You leave a message like the recording asks... you guessed it no one call you back! So terrible customer service. All this on top of the trash guys leaving most of the trash in your trash can and when they do take all of your trash they leave the can in the middle of your driveway so you can't get in it. If I could give them 0 or negative stars I would. This is how they treat customers of 6+ years

Very fair and honest and helpful !! Ive been comin here for…read morea few yrs now ! Ive never been dissatisfied. Scrapyards usually try to cheat women ! They DON'T!!

I have came to this place several times, and every time they are helpful, informative, and fair…read morewith their business. I talked to Laura today and she was incredible in her customer service and was helpful answering every question I had. Because of her I will only be coming to Midwest from now on to recycle anything.

Great communication and simple process to drop off an old water heater. Yes, we were fortunate to…read morehave a truck and the strength to load the water heater to deliver, but it was an easy drive to North KC to get rid of it. Highly recommend!

Called to confirm they were open on Saturday for ferrous scrap. Was told yes but be there by 11:45…read more I was in line by 11:30. Male owner told me to come back Monday through Friday. NKC Iron and Metal drive on scale is broken, so you drive to another scale to weigh block away before unloading then again after unloading. Not the company they once were. Sad to see the owners running the facility in the ground. Female owner gave me sad stories. Note my pickup truck load was no bigger than the others in line. Do not waste your time customer service is poor at best. David Grossman

Convenient location right off the highway. It's open Wednesday-Saturday. They allow 6 cars at a…read moretime and only once I've had to wait a couple of minutes in line. This place has multiple bins divided up into a large variety of recyclables. This is an attendee drop off site with at least 2-3 staff present.

Tried dropping of recycling. Did not realize there was a six car limit because of COVID…read more Instead of "explaining " the rules, one of your male volunteers comes up and starts verbally harassing and yelling at me. I was never so embarrassed. He could have had a lower tone and not yelled. I understand the need to wear a mask and I had one on. I just can not believe you have volunteers that are allowed to verbally harrass people trying to drop off donations.

We took scrap metal to these guys and said you have to have paperwork stating that the scrap was…read moreours with our name listed on it. We had a scope of work saying we had demo work that was to our boss, but since our name wasn't listed they refused our metal and it literally was cut up pieces of threaded rod pieces of old metal rack that were cut up. We called before we went and there was no mention of needing paperwork stating it was ours and that our name had to be personally listed on the scope of work. They say their goal is to persevere metals, umm didnt seem like it today. Probably wasn't 50$ worth of metal but point being it needs recycled. Wrong place for recycling.

just went there last Saturday turned in a lot of aluminum and I really felt like I should've got…read moremore than what I did and I called around and they are the lowest of anybody on what they pay. Their website says they pay top dollar I don't know who's top dollar they're paying. By half I made $72 everybody else I talk to you should've been between 120 and 127.

Saved for a year on our aluminum cans, waited for 30 min.in line, when we got to the aluminum can…read morearea where we would take our cans out of the bags and put them in the hopper, the guy said it would take too long for all that we had, so we had to go to another area to take the bags of cans. We stacked them up and then got back on the scale. when we went inside to get the money for 200 lbs, they deducted 100 lbs off for the plastic bags!!! we didn't notice the subtraction until we were home, but thought that something wasn't right! Looked at the ticket and saw they took off 100lbs for black plastic trash bags!!! R U Kidding ME??? What a rip off!!! I called them to ask for the correct amount owed but of course they don't answer the phone!! I left a lovely message to tell them that we will never be back and needed to know when I could come back to get my money owed. I won't hold my breath. Do not unload ur cans with the plastic bags intact!!!! or all that saving up to take to this corrupt ripoff business will be futile!!! P.S. When did 30 black plastic trash bags weigh 100lbs??. UNBELIEVABLE!! DO NOT GO HERE!

Terrible customer service, they will downgrade your scrap for no reason at all just to give you…read moreless money and try to hide it, they also say they are open until a specific time but if you show up within 20 minutes of that time they have already closed the gates and won't let you in, if your closed at 11:40 then put that as your hours not 12:00