I've been to quite a few clinics over the years, and I have to say, this one really stood out. The…read morestaff were very kind and made me feel comfortable right away. Didn't have to sit around waiting forever, which I appreciated. The doctor took the time to listen and explained everything clearly -- no rush, no confusion. You can tell they really care. It's rare to find a place like this these days.

Had a doctors appointment today Pleasant Bay medical is fantastic especially with the pandemic…read moregoing on. had my blood work done a week ago and Dr. Topolewski had all the results. She always reviews all results and how they affect my health and how to bring my numbers back into normal range. Exercise ,diet ,medicine ,Etc . With so much going on because of virus I feel greatly at ease because of everyone at Pleasant Bay. medical right there when I have an issue thanks Again. And Thanks for being right here, in the community. Thanks

I don't normally write reviews for medical services (I have a review "credo" that excludes…read moremedicine, social services, and food trucks), but in these uncertain times, I had to make an exception. I ended up on the Cape semi-permanently at the beginning of the pandemic and had to unexpectedly transfer my middle-age prescription regime to this pharmacy, complete with intricate medical insurance that was so inconsistent, it would enrage even a Franciscan monk. Some months my insurance approves my meds, other months they decide they need a pre-approval. Its almost like they flip a coin. But I digress. Much to my surprise, instead of shrugging and handing the prescription back to me unfilled (I'm looking at you, CVS), the pharmacy team at Outer Cape Health Services went out of their way to fill my prescriptions. And they were friendly about it. I was completely confused when they smiled and said things like "No problem!" and "See you next month". For comparison, I've been going to one CVS for fifteen years and every month they look at me as if it's my first time in the store. I am so used to being abused by grouchy, indifferent pharmacists and their underpaid techs that I felt almost disoriented at OCHS! When this pandemic is over and I have to return to my home town, I will look back fondly on this brief but magical time when I didn't have to deal with a chain pharmacy. If you are lucky enough to live near this place, then I recommend that you go see what it's like when a staff actually cares about their jobs and their customers. It's refreshing. P.S. I've never baked *cookies* for a business until this place, if that helps give you an idea of how good they are.

My experience at this clinic was deeply upsetting and, based on how I was treated, I believe I was…read morediscriminated against as a Black parent. My 2-month-old son had an appointment, yet when we arrived, the front desk clerk, Bailey, repeatedly came up with different reasons why he could not be seen. This made no sense because his medical records had already been transferred from his previous pediatrician to this office. Before relocating to Cape Cod, I specifically spoke with representatives from Outer Cape Health, who assured me that establishing care here would not be a problem. When I asked for the next available appointment so my son could receive his routine well-child care and vaccines, Bailey told me there were no appointments available and suggested that I take him to an urgent care center instead. My son did not have an urgent medical issue--he simply needed his scheduled well-child visit and vaccinations. Despite my explaining this, she continued to refuse to schedule him. Throughout the interaction, I felt she spoke down to me and treated me as though I was inferior. After leaving the clinic, I called the main office and spoke with another representative, who informed me that there were actually several appointments available the very next business day and the day after. I reported how I had been treated and was told my complaint would be forwarded to the office. About two hours later, instead of addressing my concerns, I received a message stating that my appointment had been canceled and that my son would no longer be seen at that office. What makes this even more confusing is that my son had already been seen there for his 6-week well-child visit, and his 8-week well-child appointment had already been scheduled over the summer. There was no legitimate reason to deny him care. Refusing care to an infant who needs routine medical care and vaccinations, providing misleading information about appointment availability, and then canceling his care after I reported my concerns is unacceptable. No parent should have to experience this while trying to ensure their child receives appropriate medical care. I hope this clinic thoroughly investigates how patients are treated so that no other family has to go through what we experienced.

Dr. McIntyre has been my MD for quite a few years. I cannot thank him enough for his care and high…read morelevel of professionalism. I am flying soon and am sick as a dog. He squeezed me in and wrote a script to take care of me so I can heal and enjoy my holiday. I appreciate having such a great MD.

My wife and I both use Floyd McIntyre as our primary care physician. He is caring, compassionate…read moreand competent. He takes the time to talk with you about any and all issues. His staff is caring and great to deal with. We recommend Dr. McIntyre without reservations.

The whole practice is staffed with friendly caring individuals who give you as much time as you…read moreneed during your visit.

Our 3 children started at Nauset Family Practice 13 years ago and a few years later my husband and…read moreI began going there too. The office is professional and thorough, as well as easy to work with over the phone and in person. Our doctors put the children at ease and talk with them about sports and activities like they were their own. In one emergency situation if it were not for the efficiency in which they worked for us the outcome would have been quite different. Every year they are quick to accommodate our many requests for summer camp forms, information for school athletic seasons, etc. They are a busy office and we were fortunate to have found them.

I've visited this urgent care several times, and without question, it is the best urgent care on…read moreCape Cod. The staff consistently provides prompt, efficient care while still taking the time to listen and address my concerns thoroughly. Every visit has been a positive experience, and I've always felt well cared for from start to finish. On more than one occasion, they have provided the timely treatment I needed when waiting for an appointment with my primary care provider would have taken days. Their professionalism, compassion, and commitment to patient care truly set them apart. I am incredibly grateful to have such a reliable and high-quality healthcare resource in our community.

It dampens my spirit a little to go to urgent care for an eye infection while on vacation, but at…read moreleast this place is efficient, competent and friendly.