Wow I can't believe all the bad reviews . I went in and felt like they really knew their…read moremerchandise and knew they were telling the truth on what I needed. I brought a pair of sneakers and custom orthotics . Will return in the future . And also will recommend them to family and friends .

bought shoes on orthofeet website. put "women's sandals, size 7.5" in search bar. a pair of sandals…read morei liked showed up. i bought them. turns out they were MEN'S sandals. called customer service about return and price match on women's version. their answer: NO PRICE MATCH. they said it was my fault i bought the wrong sandal. so much for customer service.

For starters this has nothing at all to do with the employees. They do their best to meet the…read moredemands of all the Karen's they have to deal with day in and day out . However , the issue is the line . Every time I go here there are normally only 2-3 people who are at the registers . On top of that it seems that these transactions move at a glacial speed. This to me says they are under staffed ... That being said why is this location understaffed ? -Bad Management ? -Bad Company Culture ? -Insultingly Low Wages ? -All of the above When it takes 40 minutes waiting in line to buy socks ... it usually means 1 of the 3. But seriously , higher management needs to figure out a solution for the unreasonably long lines.

The cashier name sam is very rude every time I come here she never places the receipt in my hand. I…read moresay hello she never speaks back and I notice she doesn't do this with other customers (different ethnicities ) . You guys really need to look into this You never who's watching or she's treating rudely!!!

The selection is just ok- very few high end authentic pieces. (The sell knock off designer purses…read moretoo) To me it feels more like a small thrift shop than the other consignment stores in the surrounding suburban towns. The selection was more old styles, not really current trends. Mostly cheap, run of the mill brands available. I have just browsed, never bought or given anything for consignment. I've found much better selection and pricing at both Unique thrift store locations on Route 22.

I LOVE Marlene's I go at least once a week and have always found items that I instantly fell in…read morelove with. (I bought most of my bags from here) The selection does vary depending on the time of year. For example during the winter (at the time this review was drafted) there are 2 racks full of furs coats, capes, etc they range from mink, fox, rabbit, and beaver....the price range was 60 to upwards of 1000 depending on the coat (remember some full length minks sell for 10,000s) There is also a pretty good handbag selection...this tends to range from no name bags to Gucci, LV, and Chanel This also applies to the shoe section as well. The cloths are lightly used and very well organized, the sizes range from small to plus size... This consignment shop really does have everything!!!

This location is a hit or miss for me, in my experience. I…read moream a former employee of a Plato's Closet and I think this location does not give the fairest prices, in comparison. Also, you have to get there right when they open, unless you want to be waiting all day for your clothes to be reviewed. I am not sure if this is a staffing issue, or what. The quality of the clothing, when you shop, is okay. But I've been to other Plato's that have better quality items for sale.

I don't know why I didn't read the reviews before I wasted my morning. Please do yourself a favor…read more Just put your clothing and used items into a donation bin for people that actually really need it and appreciate it. The place is a total scam. It's a bunch of garbage that they sell and then when you bring in good clothing, some of it with the tag still on they say that they don't buy anything that isn't geared towards young adult adults. Really because there was a bunch of brand new sheein stuff in my bag they proceeded to tell me they only buy items like Abercrombie and Finch. This place is a complete scam. Don't waste your time. It's horrible. They should be ashamed of themselves.

Not like the customer service very rude mean person did not return my items. And awful service…read morethere.

Great service whether it's 2pm Monday to a busy Saturday- managers /associates have a lot to be…read moreproud of- great merchandise- always neat and well presented. Don't bother with another location- shop smart!

We visited for the first time last week, and I can hardly wait long enough for more inventory to…read morehead back! The shop owner and her staff are incredibly friendly and knowledgable, and helped us a lot during our experience! The clothes are all reasonably priced, well labeled, and easy to look through. No matter your budget or body type, I am sure you'll find something here!

As what you might call a vintage clothing junkie (self-diagnosed), I am forever on the prowl for…read morenew haunts in my area. Sadly, they are few and far between, so I was elated to discover Vintage Alley during a recent online search and having visited the store for the first time last weekend, I can safely say, it does not disappoint. Tucked away on the corner of Bloomfield Ave, along Verona's main drag, Vintage Alley is a veritable treasure trove of awesome vintage finds. The layout of the store allows for easy browsing, with an aesthetic that is at once cozy and chic. The merchandise is well-curated and the prices more than reasonable. The clincher for me was the exceptional service I received from Brittany. A major pet peeve of mine is entering a store and feeling pressured to make a purchase. Over the years, I've found that when dealing with small business retailers in particular, customer service often runs the gamut from overbearing to indifferent. Fortunately, I found none of these to be the case at Vintage Alley. From the moment I walked in the store, I felt at ease and appreciated the fact that Brittany made herself available to offer input and assistance when needed, while allowing me to browse at my leisure. Brittany's love of the store--and vintage in general--is evident in her style and in her nature, the latter of which was equal parts warm, enthusiastic, and genuine. I spent an inordinate amount of time debating between two purchases - a tweed blazer or Paganne dress - before finally settling on the latter and never once did I feel rushed or put upon to make up my mind. To be clear, we're talking multiple try-ons and an excessive amount of hemming and hawing in front of a mirror, with nary a complaint. On those occasions when I offered up an apology for essentially acting out the shopping equivalent of a hung jury, Brittany simply invited me to take however long I needed. After putting in more deliberation than the cast of 12 Angry Men, I eventually settled on the dress, which I can't wait to wear. In summation, love my new dress, love Vintage Alley, and can't wait to go back.