Good experience here. From the nurses who checked me in, the PA who checked on me, the X-Ray team, and Amy who gave me the blanket. I felt like I was in good hands and really do appreciate the care I was provided, Thank you ! read more

I'm with Providence and all my annual bloodwork and ultrasound etc are covered 100% by insurance or just little copay. For some reason, Torrance Memorial codes those services differently and has charged us significant amounts for my kids & my husband. Someone else said the same thing about Torrance Memorial. I told my husband to find a new doctor at Providence so he can switch. read more

My dad was brought in to the ICU due to some health issues. The doctors, nurses and staff were outstanding. Then shift change happens and we get this nurse named Marsha, she came in ready with a plan. She demanded progress, pushed my dad to a become more responsive. She was working the night shift non stop, she did not take one break. She did it all with a smile, she was caring, she was kind, she was really a blessing. I am thankful for the whole care staff (nurse Anna (knowledgeable) nurse Esther (follow through) and nurse Marsha (who you would want on these difficult times) Again thank you all. read more

I feel very fortunate that my insurance company had Torrance Memorial as its main hospital in my area. Though my insurance plan changed after retiring, I still choose this hospital for tests, surgeries, and ER needs because of its network of highly qualified doctors. The hospital is clean, nurses are well trained, and it's located in a safe area. I wound in the ER at around 2AM because of nausea caused by contrast from a CT scan earlier that day that wasn't flushing from my system completely. I arrived at a good time when it wasn't very busy so I was able to be seen quickly. The ER is very patient and respectful. I appreciated the care they provided to get me back to normal as soon as possible. There was only one sticking point in treatment I received. Multiple staff members couldn't find a vein between trying to draw blood and to insert the IV. The result was a bit horrific. The pain wasn't bad but the bruising that resulted was eye opening. You'd think that ER staff would be well versed in finding a vein. Oh well. Alls well that ends well. It was a bit of a marathon that night but I was able to get rid of the contrast in my system and was on my merry way in about 3 hours. Mission accomplished. read more

Torrance Memorial Medical Center - The bruising a couple of days after my ER visit. - Hospitals Near Me - Torrance, California

Well, here I go never thought I would do a review for a hospital. I unfortunately fell down at work and broke my ankle in 3 places. I was transported to the hospital in an ambulance. My Emergency room experience was pretty good. I was admitted to the hospital and I had to have surgery and Dr Zinar was amazing!! Unfortunately, I had to spend two weeks and one day in the hospital due to Worker's Compensation delays. Everyone here is amazing but the time in the hospital was very depressing. I was hoping to go home one day then that sadly did not happen. The food is pretty good. I just wish they had more choices. I was lucky and had a couple meals brought by family. The salads downstairs were pretty darn good. I love my salad. I was also able to try one of their famous breakfast burritos. The hospital can be a very depressing place especially when you're independent and have to rely on other people to help you. I had a very special visitor Lacy a beautiful golden retriever. When I was given the choice of hospitals, I chose Torrance Memorial Hospital. I am happy I chose this hospital and thankful for all the nurses and staff that assisted me during this time. read more

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Once they make a billing mistake it takes a huge amount of time to fix it. You are on hold for a long amount of time listening to the recording over and over telling you, you can leave your phone number and they will get back to you by the end of the next day. Horrible customer service read more

We were in the ED recently for chest pain which turned out to not be a heart attack, thank God! We didn't have to stay inpatient, so I can only comment on the ED and cafe in the main building, but I thought it was really good. We were there for a total of about 5 hours. Our nurse, Jonathan, kept us updated on what was going on and our doctor, Dr. E.B. (forgot her last name but remember the initial) was the most amazing combination of kind and intelligent. Someone walked us to and from the x-ray suite, which I thought was nice. There was a second nurse, Bryan, who came and helped us out as well. It's nice to see teamwork in the ED, I could see the flow of patients picking up around us but we never had to wait too long for an update. I had coffee and a breakfast sandwich ($10) at the cafeteria, which then closed at 10 for cleaning, so my second coffee ($5) was from their little Starbucks stand which was also good. This is unfortunately our second time in the ED here, but both experiences have been great. Everyone from RNs to MDs to phlebotomists to X-ray techs is pleasant and kind. I wouldn't hesitate to come here again, but hopefully we won't need to. read more

Clean, well-run, well-staffed hospital. All providers I have interacted with have been so kind and understanding and provided great care.

Nurse Chris in Radiology made my visit for a cardiac CT angiography scan more amusing than scary. That's really something, especially since I was rather apprehensive coming to the hospital, given my long rap sheet of rare complications. It was amazing amount of care, attention, and time dedicated to making a patience "feel" comfortable and peaceful. His bedside techniques included coming very close to the bed to chat up on something I might find interesting to occupy my mind, while Linda inserted the IV line, which I was so yeeek about. She was good too, once and done. Chris was funny and calming, stayed bedside through the entire process and even during cool off period as the drugs start wearing off and I had the shivers... I spent so many hours starring at the blank ceilings of hospital rooms in laboratory level cold temperatures feeling like a specimen, so I recognize how this was going above and beyond. I also appreciate the Torrance Memorial system for not overbooking, as it would not have been possible in a jam packed booking. Now, to the rest of the experiences - as I have been to Torrance Memorial hospital a LOT of times, and probably 15 different departments, had births, deaths, emergencies - most of the experiences have been positive, though not as exceptional as yesterdays. Overall environment is peaceful and healing, with greeters at the entrance, volunteer ushers, live piano playing sometimes, and pretty good system to help people move throughout. Some exams do take very long to get a date, some doctors are forever wait, but once it's your turn, its good. The cafe is alright, food is decent. I saw signs for 1/2 sandwich with soup for $7.99, which is cheaper than Panera, so I got in line for an beef entre meal with no price sign. It rang up at $13.80, not cheap but doesn't seem to be for any profit either. I sat at the cafe for a while to make sure my dizziness wore off completely before driving, and it was a nice flow of people in and out. read more

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Everyone in the Emergency Department from the guard who greeted us to the clerks and physician and nurses and phlebotomists were kind, showed patience and consideration for my mother this morning. Just wanted to say we are having a very good experience. read more

ER: The ER is probably the best around the area. If you are truly in need of treatment they get you in asap. I've been to other hospitals where I had to wait in order and was dying in the waiting room. The nurses and doctors all have excellent bedside manners and do their best to help you feel comfortable and get better. Labor and delivery: These nurses are truly the best nurses ever! I felt so safe and cared for by them. They all went above and beyond for me and truly made a hard delivery as comfortable as they could. They were so encouraging and really helped me along the whole process. The best of the best! Mother care unit: This where I take off one star. I would give them a 3/5 stars for this unit alone. One older lady was so rude and seemed like taking care of me was not apart of her job description. Really all the nurses weren't as kind and caring as the labor and delivery. All of them come in and tell you different things about breast feeding. They all seemed crabby and were just mean. read more

This is probably the main hospital my entire family uses and unfortunately I have been here so many many times for various reasons mainly for ER services and stays It can be frustrating at times because of the waits depending on your luck when you go which is why it's not a full 5 But the experience has always been very good overall and we trust this place Plenty of parking and it's a clean hospital and usually the nursing staff has been good to us all read more

It was our first time going to Torrance Memorial Medical Center to have our second child. The facility was clean and beautifully designed, but more importantly, the staff were just the absolute best. Jack (Jacque) and all the other incredible nurses, doctors, and staff members were compassionate and eager to help with all our needs. My wife and I felt incredibly well-taken care of and informed with all the necessary details (and options) to make the pregnancy go as smooth as possible. Even on our drive back home, we couldn't stop praising how wonderful our experience was throughout.. if you're gonna have a baby, I seriously recommend you to go here. They are awesome. Like "I regret not buying all the staff dinner and drinks" kinda awesome. Thank you to the team who made our experience as best as it could be. We won't forget you! read more

Fell and broke my arm, from emergency care to day surgery the hospital employees gave me wonderful service. The nurses were compassionate and caring.. even the x-ray technicians took extra care to keep me comfortable doing the x-rays because I was in so much pain. My surgery was smooth from start to finish. I can't say enough about how appreciative I am.. Torrance Memorial you rock. Much thanks read more

Great physical therapy and great occupational therapy and great office staff and excellent staff and great meals and good service read more

Torrance Memorial Medical Center - Greg Cavert - Hospitals Near Me - Torrance, California

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I had high hopes for NVision after my 8:15am appointment. The receptionist, Lurena, was incredibly kind and made me feel well taken care of. She told me I was a perfect candidate for laser surgery, which gave me confidence in the process. However, things took a disappointing turn when I met with this Asian doctor. I explained that I didn't have insurance and would be paying out of pocket. After that, the energy completely shifted. The doctor told me they couldn't help me and referred me elsewhere--despite your website stating that NVision helps all glaucoma patients. It felt like I was dismissed simply because I didn't have insurance. I left feeling disappointed, unheard, and like I had completely wasted my time and money. If NVision only works with insured patients, that should be made clear upfront. This was an incredibly frustrating experience. read more

Torrance Memorial Medical Center - Optically doctors - Hospitals Near Me - Torrance, California

I have very mixed feelings about this hospital. Long story short, my mom passed away here. Because i live an hour away, they said i could see her in the morgue for a viewing at 5pm. When i arrived at the agreed upon time, i was told she was already picked up by the mortuary. I rushed to the mortuary, which by that time was closed. Then I received a call that she was still in fact, at the hospital. This was very emotionally draining for me to have to drive all over. My conclusion about TMH is that there is a serious deficit in communication among staff. read more

This is a beautiful hospital with friendly and helpful staff and volunteers. I would go to this hospital if I was in need of medical assistance, if health insurance or finances cover, a nice choice for hospital to visit for care. read more

If you want to die in the waiting room, then by all means. This place is horrible. I'm pregnant and in so much pain, I went to these people for help and everyone is moving around slow as fuck. The staff is slow and walking around doing absolutely nothing. I literally sat in the waiting room in agonizing pain, they moved me to their "fast track" waiting room which was filled with 20 other people. Again, I'm PREGNANT and NO ONE helped me. I got up and left. This place deserves to be called an Urgent Care, this is no emergency room. You will die before you see a medical staff member. read more

TRIAGE ONLY: Triage nurse inside with a lot of tattoos on her arm, possibly Filipino, is EXTEMELY RUDE!!!!! My sister and I will be sending in the complaint. Do not work in the hospital setting if you cannot provide empathy and care to patients who are not feeling well 9:45am 10/6/2024 read more

Torrance Memorial Medical Center - Sorry... couldn't smile. Didn't feel well at all - Hospitals Near Me - Torrance, California

An exceptional stay at the hospital! The highlight was the visit from Grace and Lacey to adorable dogs! The staff was perfect and I appreciated all the care that I was given during my three day stay read more

I used to love coming here but after my last visit never again . I went here to the er because of chills and fever etc they checked me did bloodwork and send me home . Now I am a dialysis patient and what I had was a sepsis blood Infection . They said "we will call you with the results and we will let you know whether to come back or stay home " they NEVER CALLED! . Thank God all mighty for ST Francis I felt worse and my wife called ambulance and they took me there and they told me I had sepsis and checked me in right away I was in extra bad shape that I already am being on dialysis . If I woulda waited at home for Torrance memorial to call I would have died . This broke my heart because I considered them my go to hospital. read more

I began the new year with severe stomanc pain that turned out to be an appendicitis. My kids were born at this hospital but this was my first time as a patient. ER- I first tried to go on a Thursday night at 9pm but the line was out the door and the waiting room full. I decided to go home and try again the next day. Friday morning at 615am the ER was empty and I was seen in about an hour. I had a ct scan which revealed the appendicitis and I was admitted. It amazed me how crowded the er was with people at such an off time and it seemed like a lot of the people there would be better treated at urgent care. I was admitted about 3 hours after I walked into the er. Overall the care I got in the er was just ok- but this has more to do with America's shitty healthcare system than Torrance Memorial. Emergency Surgery- I've never had emergency surgery before but overall I was impressed with the pre operating room and nurses. Everything was clean and efficient and nursing staff here was top notch. They really knew what they were doing and genuinely cared about my well being. The surgeon assigned to me seemed knowledgeable and got the job done. My surgery was successful. Inpatient stay-I was assigned to the 4th floor. Room 409. This is normally a short term stay wing but I was there 2 full nights. I'm no expert at hospital stays but classify the room as just ok. The tv didn't work well and I had to ask them to hook up the phone and bed light- i don't think my room was used for overnights often. The nursing staff seemed friendly enough and knowledgeable. One of my nurses was floating and had rotated in recently. I think he was from Arizona. The other, Grace seemed more permanent and lived locally. They had clear routines which were followed religiously. The food was ok but sometimes I'd forget to order things like ketchup and my meals were often cold by the time they arrived- but hey at least I got what I ordered. The coffee was rough. Overall I'd rate my experience as pretty good. Not as plush as when my kids were born- but considering this was an unplanned emergency inpatient surgery in the developed worlds worst heath care system I give it two thumbs up. read more

This past year I've had multiple visits to the Torrance memorial ER & I could say the Hospital itself has done good in caring for me from Doctors to surgeons to nurses . Admission in there young adult ER room was quite comfy despite getting treatment for a swollen appendix. Thank you a lot Torrance memorial for being patient with my mother and I despite frequent visits. I do want to appreciate the nurses! One that stood out for was Steven from ch annex 2 with his advice on eating habits , I appreciate you real shi. read more

Torrance Memorial Medical Center is the most unprofessional, bureaucratic hospital I've ever dealt with. Despite California law allowing hospitals to consider multiple possible surrogates for an incapacitated patient, Torrance Memorial gave full control to a manipulative, completely self-centered spouse and repeatedly justified banning me from seeing my touch-and-go ICU father with "we have to respect the wishes of the wife." Any pushback was met with some version of "take it to court." They also upheld this ban for my father's elderly sister and mother but allowed anyone else in that my mother approved of. The nurses were often cruel, rude, and humiliating toward family members my mother didn't like. Multiple relatives were treated with open contempt, and it genuinely felt like we were being punished for being labeled a problem family and the most aggressive, unprofessional, and cruel nurses were assigned to my father as we continued to seem problematic to the nursing staff. Dr. Hugo Hool in oncology (at least, in my experience--YMMV) has an atrocious bedside manner. He was dismissive, arrogant, condescending, and quick to accuse us of consulting "Doctor Google," while expecting hefty praise for what he framed as some special, unorthodox treatment for my father that was only done on a sign of "goodwill" from the hospital. I never want to step foot in Torrance Memorial again, and I hope very few people have experiences like this. TL;DR: Humiliating, hostile experience. If your family looks dysfunctional, expect family members to be treated poorly and if a toxic spouse has power, the hospital will back them no matter what. Nurses can also be extremely unprofessional, cruel, and rude to family members. Administration and patient relations don't care. read more

I have had two inpatient surgeries here and one outpatient surgery. They care about your health and take good care of you. The doctors are very skilled and knowledgeable and professional in their care. The nurses take their time with supportive care and scheduling from the office to the hospital. Thank you Torrance Memorial Hospital for taking care of me! read more

Excellent patient care both in the ER and hospital patient rooms (5th floor West). I just left after being in the hospital for 6 days. The care and kindness by the entire staff was incredible. (Thanking by name: Pia, Jillian, Julienne, Lynece, Margie and their assistants. (Lynece and Virginia went over and beyond with assisting me the last 2 days and on my discharge). Dr. Tran, Dr. Yonese, Dr. Yazdany, Dr. Cam). Sorry for anyone I left out. Torrance Memorial is well run, spotless and with a very caring staff ... obviously I left with a great impression. Perfect care. read more

My experience with the North 5 unit was extremely disappointing due to an interaction with Nurse Kamasha. I called the unit to inquire about a family member and ask a simple question, and I was yelled at over the phone and spoken to in a disrespectful, hostile manner. As a concerned family member, this was upsetting and completely unacceptable. When interacting further, her demeanor remained dismissive and unprofessional, making me feel uncomfortable and discouraged from asking necessary questions about my loved one's care. I also observed behavior that personally raised concerns for me regarding cleanliness and professionalism, which added to my discomfort. Families should feel supported, informed, and treated with respect when advocating for their loved ones. Unfortunately, this experience fell far below that expectation, and I hope it is addressed so other families do not go through the same situation. read more

Landed in the ER & after some tests, ER Dr broke the news of my MRI results for very large brain tumor. Waited for a set of neuro eyes & that's when Dr. Eboli came in with such great confidence that she can remove it. As I moved into ICU to manage my swelling, Nurse Caleb was so knowledgeable in answering my thousands of questions all night & comforting knowing I was in good hands. Imagine being able to sleep after discovering you have a brain tumor, it was def. bc this nurse was nothing short of excellent, clean & made sure I was comfortable. I am so grateful he was my first nurse bc I was spiraling with so many thoughts and questions & he helped me settle them all to get some sleep. I had the same day nurse consistently during the day in ICU. Nurse Victoria in ICU was amazing! She was just as excellent as the graveyard nurses I've had assigned to me. It helped to have the same nurses assigned and always had my questions answered by her, if she didn't know then she'd ask the team & come back with an answer. Very responsive, compassionate nature, & just overall great! As for Dr. Eboli, she is amazing. She stopped in everyday I was there & her confidence spoke volumes. I never once questioned her ability to do what she does bc you feel it when she walks into your room haha. Grateful for the team in general, May God bless you all tenfold! read more

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I ended up in ER at Torrance Memorial Medical Center with Influenza A and double bacterial pneumonia. I thought I just had a cold but my oxygen saturation levels were dangerously low, so that's how I landed there after going to a nearby urgent care. The medical staff was incredible at Torrance Medical Center. The nurses were so attentive, professional, and caring with tremendous bedside manner and the doctors and respiratory therapists were incredible. Dr. James McKinnell, the infectious disease doctor there (so smart and so incredible), along with Dr. Richard Huynh, the critical care and pulmonary specialist, the hospital generalists in Dr. Ayushi Desai and Dr. Mark Adriatico, literally saved my life. I ended up needing a high velocity oxygen for about 11 of the 13 days I was in there along with breathing treatments four times per day. They all came in daily to check on me, order tests, update me on my progress and care and make sure that the medicines that I was taking were doing what they needed to. Without their attention to detail (even with the fact that they waited until I had battled the Influenza before giving me a steroid since steroids suppress your immune system), I would've never made the recovery that I did. I cannot thank the staff enough for their care, kindness, attentiveness, professionalism and effort with my care. I was across the country from where I live, so that made it even tougher for me. I highly recommend this hospital and their staff. I cannot say enough good things about the high level of care that I received. read more

Torrance Memorial Medical Center - Hospitals Near Me - Torrance, California

I had to have spinal surgery, and whereas I'm happy with my surgeon, I'm not happy at all, that the nurses have left me suffering in pain night after night, lying awake for hours on end...and even after they sent a pain doctor for mefor meds, the nurses are failing to comply with the order so I back in excruciating pain, from a arm that's broken in at least three pieces and spinal surgery a decompression of 3 4 and 5 lumbar spine. checking out early in a couple days, because I don't feel like I'm respected here as an adult ...not too mention the ice bath read more

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2 stars for figuring out where and what my pain came from and a resolution. I arrived at 12:30 PM and left a little after 7:45pm. As I sat in excruciating pain, , everyone who came after me, was seen before me even though they had minor injuries. As soon as the people around me sat down they were taken to x-ray CT scan or MRI immediately. I waited three hours for my first CT scan and then another three hours or so afterwards for my MRI scan. Then followed by oh we're just waiting on your print so you can go home with your Scans which never happened after an hour of me physically crying saying that I cannot sit down in excruciating pain and I need to go home because I cannot sit up right anymore because of the pressure on my neck. I had to remind staff that I was there because they forgot about me. I I wish I knew why I was singled out from the rest. It did not make sense to me. I know they won't admit it but they did forget I was there. I know this because people with minor injuries were getting their MRI CT scans when I was just sitting there waiting in excruciating pain and leaving within an hour of arriving. I have no doubt when I go to records to pick up my scans they will not be ready. I'm sure I'll have to wait another hour or so. And I will come back and give one star since I can't give zero stars. read more

Not everybody go to hospital in a regular basis. Not everybody been to emergency room. We came to Torrance memorial on Friday 10/17 at around 8pm. The check in lady at registration were extremely RUDE. I understand work may be hard or she may having a hard day but its not right to treat people the way she did. She were so rude that the other 2 families behind us had to speak up that she shouldn't be so rude. The care was fast and other staffs member were great. I recommend hospital looking into this staff behavior. Noone should be treated the way she treated us. I put the date and time there so the right department can overview the behavior. This is not the behavior/attitude for those who in business for care of patients. read more

This was my best group therapy class I have attended thus far. The class is small about a dozen people in attendance. There was a oneOccupational and one Physical Therapist in attendance. This is an interactive class.Everyone here has haha a stroke and we are all are at different stages of recovery from 4 months to 18 years.Everyone here is English speaking. If you or a family member is recovering from a stroke, I would highly recommend to attend this group therapy. read more

Torrance Memorial Medical Center - Flyer Meeting Dates - Hospitals Near Me - Torrance, California

Never thought I'd be reviewing a hospital but here it goes. A friend invited me to see his band perform at the annual benefit held at the hospital parking lot under "the tent". Proceeds go to the hospital's future development upgrades. There were ornate themed Christmas trees to be sponsored by generous donors. I picked up a few very cute ornaments from the gift shop set up for this event. Little did I know I would soon be requiring services for the first time from Torrance Memorial. Fast forward.. three weeks later, a rushed ER visit and a subsequent two week stay for DH. This is not about the food served to patients (although they do have an exceptionally good carrot cake!) Rather, it's more about the excellent care DH received from the inception at the ER where the triage was expeditiously handled to his admittance to Progressive Care later that evening and finally leaving the hospital. Since my famished DH missed his lunch, his initial ER doc was kind enough to offer a cafeteria sandwich during his wait for a room. Every staff member from security, specialists, doctors, nurses and blue coat volunteers we encountered exhibited professionalism and an upbeat attitude. DH was in good hands. The nurses really make it happen. Despite this long stay over the holidays, they made it less unbearable for DH. The communication during shift changes made each evening run smoothly and put me at ease during my multiple back and forth visits. I'm so grateful that DH received the excellent medical care he required and I feel very blessed to live so close by. A big heartfelt thank you to Torrance Memorial! (Parking in the lot is available mostly in the upper levels.) read more

Torrance Memorial Medical Center - Themed Christmas trees - Hospitals Near Me - Torrance, California

We took my mom to Torrance Memorial Hospital Radiology Department and from Nancy, assisting with making the appointment to Steven taking mom's x-rays was amazing. The care and compassion that they showed with mom were greatly appreciated. Thank you. read more

i love that they are so nice and me and my family love to come here and they are very friendly and nice to my mom and a nice experience

Torrance memorial is a decent hospital. I have only gone to the ER section and have been treated fairly. All the Doctors I've gotten has been very nice and humble. Once I went in because of an allergy that was happening and my throat was swelling up. Scary! I went to the ER and they assisted me very quickly. The swelling soon stopped and I was fine after an epi-pen and Benadryl. It was a smooth experience. read more

Ingrese a la sala de emergencia por el dolor en el pecho primero cobran y luego me ingresaron y la enfermera que me atendió me hizo dos veces por qué lastimó con la aguja y no se disculpo si no que me amenazó de hacérmelo otra ves me pusieron en un cuarto con una señora grande a me metieron en rincón lleno de basura sin atención nunca vi a un cardiólogo luego pasé una noche terrible atendían a la señora a mi no? Pero le cobraron a mi aseguranza como que dieron atención asta me les caí y no ávido una disculpa la única que miraba que llegaba era la asistente de enfermera ella se dio cuando me caí y sólo dijo Esta bien señora son unos desgraciados tienen muchos filipinos no tienen ética sólo es negocio este es mi hospital si algo me pasa yo los ago responsables por qué tengo mucho miedo read more

I delivered my daughter in this hospital 16 years ago but never thought to share my experience even though it was definitely worth writing about. Now my grandmother was in the hospital for 9 days recently in The Lundquist Tower and I am so impressed with the level of care she received. While 5 different patients were moved to my grandmother's room during her stay in room 538a, Courtney was an amazingly patient and nurturing nurse, and Elvie, CNA, attended to to my grandmother's needs carefully and appropriately- attending to her hygienic needs diligently and with out a smile. The staff seemed happy in general and always greeted and made my family and I feel welcomed. The staff also didn't appear over worked or stressed. ...and the volunteers! So many people young and old giving of their time to help meet the needs! Amazing! ...and the cafe has decent quality food with a good selection of soups, salads, fruits and snacks that is also served to the patients. ...and the cleanliness throughout! ...and staying in the hospital sucks but it makes the stay slightly less awful when the staff is top notch, place is sparkling clean and decent food. read more