They (Matthew) just finished our floors. We had sanding and tore out carpet and added new Hardwood…read moreto the dining room. Matthew kept me informed every couple of hours what was happening next and when he would leave and return. He did a excellent job on the whole thing. He explained how to clean and care for the floor, what to use and not to use. I would recommend them hands down, I am completely satisfied. Thank you Matthew well done!

The Flooring Guys did a fantastic job refinishing our hardwood floors. They completed a color…read morechange on 15+ year old hardwoods. Our floors now look better then new. Matt was patient and completely honest in guiding us through the process. I would highly recommend this company to anyone, I got exactly what I wanted and asked for! Amy M.-Richland, WA

Everything went well and was super easy. Our new carpets are lovely and so soft. Thanks Donavon!read more

The reputation of its employees. When hearing about the company's behavior in recent years, and how…read morethey are handling certain situations, our families outlook is changed. They definitely DO NOT value FAMILY! I was so shocked by what they had done to one lady's family and her whole life. I am still very disappointed that they placed their own business on the line, involving themselves with personal issues they should be NO part of! Crazy how they have protected themselves and a certain employees on a pedestal. (makes others wonder what's really happening there) This isn't a fake review. It's real. Just like the family and children that are being bullied. Never in my life known any other company (small business at that), to go out of their way to make behaviors, and give no consequence whatsoever for the people who need them. I'm going to have to agree on the reviews when it comes to NOT being family oriented. I still don't understand why n what changed other than trying to cover up and hide the truth? Make that make sense?

Having had our oak kitchen floors refinished several years ago by another company, we were…read moreespecially pleased with the finished product done by All Wood Floors. Although we experienced some dissatisfaction due to miscommunication, I still give the company 5 stars because of the fine workmanship and assistance received after the job had been completed.

Elliott has a ton of experience with original oak floors for alphabet houses like ours. He was very…read morecareful to make sure we were well informed about our options, and he was competitive priced. We are very happy with his work refinishing our oak floors, did I mention it was fast, and no dust?

I can see why Kraft Floors & Interiors has all 5 Star reviews!…read more Out of the gate, communication with Kraft Floors was clear and professional. The owner, Yuriy, patiently answered all of my beginner-level questions, introduced great product options, and laid out the plan of action. Not only that, he did it with great positive energy, making a stressful situation actually navigable and even enjoyable! Will definitely look to them again for future projects & recommend without hesitation!

In the past 25 years I've dealt with many contractors for various remodels/upgrades for my home. By…read morefar, my experience with Kraft Floors was #1 on my list. We chose Kraft Floors in Kennewick to replace most of the flooring in our home, redo our stairs, and remodel 3 bathrooms. Everything turned out perfect! Beyond that, when remodeling a 35 year old home you WILL discover issues out of scope. They were extremely fair in dealing with our 4 discoveries. Bottom line, beautiful job on the flooring and stunning job on the bathrooms! Without reservation, I recommend Kraft Floors.

The quality of the work was great and a good value. The BEST part was the guys cleaned up before…read morethey left!

From the owner: Drab flooring can bring down your mood and make your interiors look outdated. When it's time to…read morefreshen things up, turn to Custom Floor Covering LLC for a new flooring installation. We work with a wide range of materials to help you find what works best for your residential or commercial property. Our priority is making sure you love your floors before we leave. Call 509-492-0541 now for a free estimate from our flooring contractors in Pasco, WA.

BUYER BEWARE! In 2022, because we had a good experience with carpet installation, we contracted…read morewith Great Floors Kennewick to remodel our two bathrooms. This work took over six months with many delays and re-dos. Now, only 3 years later, the shower floor is leaking. The subcontractor was Vadim Zolotnyuk, VZ Precise LLC. As soon as the damage was detected (June 2025), we contacted Great Floors and are advised they only provide a 1 year warranty. One year on a complete shower remodel? A shower should MANY MANY more years than this! The estimate to repair is more than $7,000 because the subcontractor also took the extra tile and of course it's discontinued. Our entire remodel cost well over $30,000. Customers should expect better treatment than this. DO NOT RECOMMEND.

We had LVP installed in our kitchen, breakfast room and family room. Our sales rep was very…read moreprofessional and knowledgeable without pressuring us. The installer did an excellent job. We had one small issue with the kitchen floor but the installation manager saw that everything was resolved to our satisfaction. Communication was excellent and we are extremely satisfied with our floors.

Jose and his crew are amazing! We have used them on two seperate jobs, one for carpeting and the…read moresecond was a kitchen renovation and flooring. He's flexible with schedules which I find refreshing since most contractors would blow you off if dates changed. He's meticulous in his work and will only produce top notch work. If you're looking for a fair contractor who produces amazing results, this company is the one to use.

What a bunch of great guys. Mt. Zion installed laminate and carpet in our home recently. They…read moreworked very hard and quickly to get this job done on two separate days. They will definitely get any future work from us. Many thanks to Jose and his crew!!

Tri Cities Epoxy did an incredible job on our gym floor. Kyle was very flexible and worked to our…read moreschedule. Top-of-the-line professionalism. We would highly recommend Tri-City Epoxy!!

From the owner: Are you looking for a company to help improve your home in Kennewick, WA? Then, Tri Cities Epoxy is…read morewhat you need with our epoxy flooring and concrete overlay services to help enhance your property. Our contractors are committed to providing the services you need. Whether you are looking for epoxy countertop services or concrete polishing, you can rely on us to deliver the best results for your property.

Great place to buy. Kathy was very helpful in choosing our carpet and tile. She had a lot of…read morequality products to choose from. Everything from delivery to installation happened right on time. The best part of the whole thing was Moses Bettancourt, the installer. This guy does the best work I've ever seen. He turned a wavy concrete floor into a perfectly level tiled floor. He has fantastic attention to detail.

From the owner: Your one stop for flooring and countertop services. For more than 20 years, Tri-City Carpet has…read morebeen serving Pasco, Washington, and the greater Tri-Cities area. We are your expert carpet, flooring, and countertop dealer. In our showroom you will find hundreds of different flooring and surface materials at reasonable prices. Whether you are looking to add a back splash in your kitchen, or new carpet for your living room, Tri-City Carpet can help make your dream a reality. As a locally owned and operated dealer, we pride ourselves on providing top-notch customer service in flooring sales, installation, and repairs.

New year, new flooring! We bought beautiful new tile from Cost Less Carpet on Fowler, and it makes…read moremy heart happy when I see it every time I come home. The tile is strong as heavy objects have already been dropped on it without breaking. It's a very pretty tile imported from Spain. Many have thought it was wood based on looks and think it's amazing. Kim at Cost Less has many years of experience working with builders to match flooring designs, and she effortlessly helped me coordinate existing old tile with the new. I shopped all over Tri-Cities over several weeks, and nowhere had such great help with such competitive prices! We gave a budget and brought samples of our existing tile, and she did the rest. Kim rocks! A few years back, we had the same experience with a different gentleman there while buying the living room carpet. We always gain a ton of knowledge as well as great products from this company. Kyle, the owner, has amazing employees and a great stock of flooring options. Tile, LVP, carpet, laminate, wood, and even countertop options. If they don't have it, they'll get it. Walk in and ask for Kim or call ahead and schedule a time with her. My tile installer, Paul, was very meticulous, honest, and fair. I would hire him again without question. He installs tile, vinyl, laminate, hardwood, stone, and brick.

We went to the Cost Less Carpet on fowler st. Saturday the 7th the minute we walked in the door the…read morewoman behind the counter acted like we were a bother. We told her we were looking at carpet she said go thru that door it's back there so we went to look at the carpet asked for help and received none the one guy says you need a salesman we thought he was getting someone for us but he was too busy making his lunch so we left and won't be back.