Great selection, knowledgeable staff. Just like other retailers staff and management are under a…read moregreat deal of pressure to do more with less. Always greeted and welcomed cheerfully. The shift manager, Kerri is extremely encouraging, highly focused on providing above normal shopping experience for all customers! Even the mean & nasty ill willed customers are treated timely and respectfully.

We had to wait for the manager to "get back from the store" so we could do a return/ exchange…read morebecause the store associates aren't allowed!!! Terrible management!!

Great service & selection! Ruth is awesome & fitted me for 3 perfect, comfy bras. With proper care,…read moreI'm confident these bras will last me a long time.

Ruth is great, she's been sizing me for years. I've lost a bit of weight and wanted to check my…read moresize and she had such pretty options for me to choose from. There are a few toys and books to choose from as well, not just lingerie and fittings.

One of your Male employees with brown hair was working the cash register and scammed me. i got a…read moretube top and it said but one get 50% off so i got two. when i went to check out, the employee didn't take the 50% off the other one. i tried to tell him about the sale but he explained to me what the price is like i was six, without the discount. i didn't want to argue with him so i paid for it and wrote this review.

The staff are friendly and helpful…read more The prices on clothing items and moderately priced. They also have a clearance section in the back of the store. Don't forget to sign up for AE rewards. You can earn rewards toward your next purchase. Don't forget to download and install the Shopkick app on your smartphone where you can earn walk-in kicks and kicks for shopping. If there's an item that you're looking for and the store doesn't have it, they can order it for you and have it shipped to you at no additional cost. The store is cluttered. The reps keep the clothing neatly organized.

Ive only just recently discovered this store in short pump mall. (1st floor) Its got some really…read morecute inexpensive childrens clothing. Today they had a sale everything in the store was $10.99 & under. This was awesone but I have to tell you... crazy 8s.... not having a fitting room in a childrens store is super annoying!!! Nothing upsets me more than not trying something on, getting home only to discover it doesnt fit!! I hate taking things back to any store, I prefer to get it right the first time. I asked the cashier who was nice & friendly but she just said they "used to have a dressing room" past tense..whomp whomp whomp... no need to yell at the cashier for their missing the importance of trying on clothes..no need to shoot the messenger. I just hopevthey mske room for one or move to a larger store with one. I did purchase several items..far be it for me to walk away from a good deal..I bought a bathing suit for $8 and some other cute things.. great store, pretty reasonable price...

Just finished shopping at Crazy 8 Short Pump. I am more than happy with the customer service at…read morethis location. The sales person named Ebony made wonderful suggestions and helped me put together some really cute outfits for my grandson. During check out, I ran into some issues on my end; Ebony was so patient and kept a smile the entire time. I will definitely be back, great selection of clothes and fantastic employees, can't ask for more than that.

I've been a long time Kendra fan for quite some time now. The staff at this location is super…read morefriendly and went out of their way to help me find the perfect watch band for my Apple Watch. This location is much smaller than some of its sister locations that I've visited. Don't let the size keep you from exploring. They have a plethora of necklaces, earrings, rings and watch bands. They can also customize select items as well. Check them out.

If I could give this place 0 stars I would. I know the hype of Kendra Scott. I own a handful of…read moretheir jewelry. They have some beautiful timeless pieces. However, after my recent experience there, I just think I'll spend my money elsewhere. My sister and I came to the mall to purchase a gift card from there for a respective friend. We were running errands that day so we were dressed "down" in some athlesiure (Nike joggers, sneakers). There were two women in front of us that were White and dressed alright -- maybe more of the we're out shopping and having lunch wear compared to us, but mind you, no one was disheveled or anything. The ladies were attended to nicely from staff and given adequate help, and they left with nothing. No big deal, except that my sister and I browsed some jewelry and then went to purchase a gift card only to be treated rudely by the staff there. A staff sneered at us for our outfits and gave us a ripped bag, no box, no wrapping or anything and tried to rush us as we were purchasing. I don't know if it was racism or classism or what, but I was pretty offended and if I'm spending $200 at your store, the least you can do is be nice.

Ordered a mens size 11. Weeks later when the package finally arrived I find out they had sent me a…read moremens size 9 instead. They refuse an exhange. They won't cover or reimburse me for the original shipping cost OR the shipping cost associated with returning them to get a "full" refund. That full refund would likely work out to actually be something like a 25-35 percent refund after me paying around 30 dollars for shipping and having absolutely nothing to show for it.

The store was extremely clean, well stocked and organized. The associates were friendly and helpfulread more

Just called them to ask a few questions. They were polite and helpful and the location is…read moredefinitely open! Looking forward to taking a class with them soon.

Store has great products available but the male staff members are unhelpful at best and rude when…read morethey bother to help at all. I will no longer enters the store unless the female staff is present. The male staff members belittle you and are incapable of treating customers with the slightest shred of human decency.

Today was my first time shopping at CATO and I was very, very pleased! When I walked in, I was…read moreimmediately greeted by a very nice lady. She proceeded to ask if I needed any help finding anything and since I did not, she let me shop. Once she saw that my hands were getting full with clothes, she went ahead and set up a dressing room for me. While I was in the dressing room, she asked if I needed any help or anything else and I found that awesome. So many companies just hire whoever nowadays, but she was great! I will definitely be coming back again because their prices, customer service, sizing, and stock are awesome!