Stopped in on a whim. Staff were very friendly and we were happy our dog was allowed in the store…read more Staff had great recommendations for gels and snacks for long distance runs. They are connected with Lucky Road which is nice if you have points/credit to spend.

They were endlessly patient with our 1 year old running around the store while a sales associate…read morehelped my husband try on many pairs of shoes. Fantastic customer service- knowledgeable and friendly.

My wife and I had the pleasure of shopping at Lucky Road Run Shop. We are both very active in…read morerunning, hiking, rucking, and walking. It turns out, the owners of the store are too. The owners of the store are on sight and, you better believe, you get professional attention when you walk in. The husband and wife team are both ultra-marathoners and walkers. They know their product line. (FYI- they don't carry Nike because Nike wanted to dictate how its shoes would be displayed and other brands that their store could display). "F" Nike. Shopping there is such a huge change from shopping at large box stores. Unlike the unexperienced, disinterested, THC laced, cardiologically challenged, pre-adult cookies that work at the big box stores, the people who sold us our shoes, had "been there." They had come back from injuries, they had run ultra-marathons, they knew the local trails, they knew the strengths and weaknesses of each product and they listened, listened and listened. If you are serious about maximizing your performance, avoiding injuries and getting the best shoe for your exercise style, please drop into this place. If you are interested in getting the most fashionable Nikes for your sedentary lifestyle, please go to a store like Dick's where you can get a good deal on a pair of shoes that you don't need sold to you by an employee who has never had their heartbeat above 70 beats per minute.

Perfect! Love my new On Clouds. Service was great also. Thanks!!!!…read more ------------------------------- ----------------------

They looked after me really well, I had been wearing the wrong size shoes. Tried on a few pairs and…read moreactually went with the first pair I tried which are ASICS. Bought inserts and socks tooand have been walking much better.

Such a great experience at Fleet Feet it left me wondering why I hadn't visited sooner!…read more With an effort to be more active in 2022 came a much needed shoe upgrade. A friend recommended Fleet Feet ages ago but I didn't finally give them a try until I hurt my foot in the gym partially due to very old shoes. I came in on a Friday evening and two other customers were already there but Anthony did an amazing job of bouncing between us and providing excellent service. I explained my situation, what kind of workouts I typically do, and he walked me through the measuring process which consisted of stepping on a platform and walking a few strides over a cushiony mat. (Thank god, you do not have to run!) Anthony explained my readings & shortly came back with three awesome options he thought would be great for me. Unlike Cinderella, though, Anthony nailed it on the first shot. The CloudFlow shoes felt so amazing they made me realize just how old and worn out my other pair was! Due to some discrepancy in my arches, Anthony also recommended some insoles which he custom cut for my new kicks. In addition to that, I also snagged some workout gear from their selection. The shoes were $140, insoles $50, and the gear was $60, so not cheap but you can definitely tell it's quality stuff! I already wore everything for the next morning workout and it all felt great! Fleet Feet for the win!

Came on a Friday at 10:30am - was serviced immediately but the store quickly filled up and there…read morewas a wait by the time I left at 11:45. I worked with Anthony who provided exceptional service. He was friendly, knowledgeable, and patient. I love the science approach to figuring out the best shoe for your needs.

Would definitely recommend going to Fleet Feet if you're looking for a shoe that works for you and…read moreyour body. Walked in and immediately was helped by Lucas who did an amazing job helping us find the perfect match based on our feet and walking/running habits. We will be going back for the service and insight provided by Lucas and the staff!

Really really great folk. My PT recommended I get fitted for a running shoe here, and he was spot…read moreon. We were helped by David and Vicky who were friendly, personable and so knowledgeable. They listened to my needs, and spent 30 minutes fitting me with different shoes until we found the right pair. They didn't have the color I wanted so special ordered it. Amazing service. I will come back to this specific location just because the employees are so great

Popped into this store on a whim at the recommendation of a Dick's sales associate when I mentioned…read moreshopping for new running shoes. I had my dog with me and Lucky Road was more than OK with her coming in. Two staff were working, a gentleman and a woman (Kat). Kat was so friendly, helpful, and knowledgeable. They have reasonably priced apparel as well such as tanks for $30 and shirts for $40. If you're an avid runner (or looking to get into it), this is the perfect store for you!

Best athletic shoes ever! I have 5 pair - Clifton 6's and Bondi 7's. I have also put many miles on…read morea pair of Toa Gore-Tex hiking shoes. After years of Nike Airs and Addidas Boosts, I find the comfort of the Hoka's to be superior. Soles seem to wear a bit faster but worth it. All of my foot pain had disappeared. My wife and daughter now have Hoka's for running and hiking too. One note: For the newer models, Hoka doesn't discount - at all. Says a lot because I rarely pay regular retail for anything.

I was super nervous to go in but the staff was super welcoming. Emma was incredibly patient while…read moreshe helped me out. I was running around the store to test out the shoes while she was explaining the difference between them. She was super kind and sweet. I will be coming back to buy more shoes in the future!

Knowledgeable and patient staff. I must have tried on 15 pairs of shoes while they helped me…read moretroubleshoot fit and gait.

If Running Etc. isn't your go-to store for athletic shoes it should be. I was originally referred…read moreto them by a physical therapist following knee surgery over ten years ago, and I have been a loyal customer ever since. I have shopped at both their Norfolk and Virginia Beach locations and have consistently found the customer service to be top-notch. They always analyze your gait before making any recommendations to ensure a proper fit. Additionally, as a Brooks enthusiast, I appreciate that they offer one of the largest selections of Brooks footwear in the area and if you are lucky you can catch last years model on sale. If you are experiencing foot pain or are simply looking for the right pair of sneakers, I 100% recommend stopping by.

It's been several years since my last visit to Running Etc VB. The strip they are in has sadly got…read moremuch worse with regard to aesthetics and low occupancy. So bonus on plenty of parking. The service remains top notch and was immediate. I needed a replacement shoe for my four year broken down everyday Hoka's. I have really loved the brand and hoped to stay in them. But was also open to try others. The sales guy understood my needs and confirmed my old Hoka's were trash. They upgraded the Bondi I'm in to the 10, so he started with that. However, he first had me walk up and down to evaluate my gait. He measured my feet. He pulled out around six colors to choose from and I tried on a pair and walked again for evaluation. They felt much better than my broken down sneaks. After an inspection of the laces and the way my toes were in the box he pulled out a wide shoe from the back. They only came in three colors, but the gray is what I wanted anyway. After walking again the wide shoe felt the best and more comfortable in the toe box. My previous shoes were regular width. We also discussed socks that would be more beneficial for walking and jogging avoiding cotton at all cost. Cotton retains moisture, that can cause blisters. So go with synthetics, or wool. I tried on a synthetic by Feetures that felt great and picked up a pair to purchase with new shoes. I wore my new ones out and they recycled my old ones and the box. Hoka's are not a cheap brand. So expect $165 and up. Checkout was smooth on my card. Running Etc is a unique experience on service as I described. They know the sport of running, they know their products and best of all the know how to satisfy their customers with phenomenal service. Whole heartedly recommend!!!

Five stars for Point 2 Running Company's service and selection! We arrived last week while they…read morewere hosting a private event, but when they saw a desperate mom with a son who urgently needed shoes for school, they graciously welcomed us in and treated us like family. They spent a great deal of time helping my kiddo find exactly the right pair--trying different options "Goldilocks-style" until everything was just right. Their kindness, patience, and personal attention meant so much to us. We left with the perfect shoes and tremendous appreciation for this wonderful local business. Highly recommend!

I had an outstanding experience thanks to Orlando and Ruthie at the Newport News location!…read more Orlando was extremely helpful and took the time to help me find exactly the shoe I was looking for. When they didn't have my size available, Ruthie, the manager, went above and beyond by calling around to another store and locating the shoe in my size. That level of customer service is rare these days and absolutely deserves recognition. Both Orlando and Ruthie were friendly, professional, and genuinely cared about making sure I was taken care of. Five stars without hesitation. Thank you, Orlando and Ruthie, for an exceptional experience!

Really, there is nowhere else in town you should go for running or walking footwear. I spent $50…read moreon shoes at DSW that ended up hurting my feet and as a result I stopped exercising. I took my husband's lead (he is an avid runner, I am not) and went to VA Runner. Their staff is highly trained and will do a thorough analysis of your gait, pressure points, arch and more to make sure they recommend the right shoe. The moment I put on the Asics they picked for me the pain went away completely. Highly Recommended.

I have been going to this running store for two years now and the staff has always been friendly…read moreand has always helped me find the right shoes. They also have a good selection of spikes for track and cross country athletes as well. Back then, they did offer a discount for high school students but I believe they no longer do this, which is unfortunate; however, it does not hinder the quality customer service and welcoming environment this running store brings to the area. I wish I lived in Fredericksburg so that I could do all of their running events that I see on Facebook. Overall, I would recommend this store to any runner, beginner or expert, to get fitted for a pair of shoes at this store.