I had Miller and Miller install a fridge on my boat. The quality of work is Ok it is up and running…read morebut I'm very frastrated with their communication and commitment. In February I asked them to plan for installation of a new sanitation system after the work on the fridge. They came, took a look and said that will send me a quote by end of March and that everything will be done by end of May. Never heard back. I called, left messages, numerous emails and every time they were postponing the project. Eventually stopped replying. At the end in May I had to start searching for another company to take the job which is more difficult to do in May. Suggestion for improvement: do not commit for projects that you can't or not filling to take. I could have saved a lot of my time and could have started sailing sooner.

Miller and Miller Boatyard is without a doubt the finest Marine Service Company on the planet! My…read morehusband and I have owned our 44' Tollycraft for over 15 years and use Miller and Miller exclusively. Honesty, Integrity, and extraordinary customer service are the words we use to describe them. When it comes to your boat, be smart and work with Miller and Miller.

I specifically stated to repair my outboard without superseding the value as I was going to sell it…read moreonline as I got the motor on the back of a boat I bought and didn't need it. The man behind the counter acknowledged my request. I was a little surprised at the high price, but wasn't concerned, because he was the motor proffesional, and that just meant my motor was worth more then I thought. WRONG ! It was listed for two years for the exact repair price and I ended up going down on the price several times. It finally sold for a loss.. Lost over $200. I would have been money ahead to give it away for free un-repaired. I trusted you dang it !

I could count on one hand how often I have written a negative review on Yelp. Owner Dale is rude…read moreand unprofessional. I was told by him, "Get the hell out of my shop you're costing me money by talking." Perhaps we all have bad days, but don't take it out on others. I would give this shop a zero.

My boat had been poorly stored for almost three years(Pacific NW moisture had gotten everywhere)…read moreand the engine was nowhere close to being able to start. I called Keith, the owner of Blue Ridge Marine, and he got me in immediately. He was honest about what would be needed and made me feel confident they would be able to get it running. 72 hours later, he gave me a call that everything was fixed. The price was very fair considering how much had to be done. Keith also took the time to explain things I should look out for, what I'll need done next year(nothing) and the following years. His mechanic has been working on Mercruisers for decades and is considered one of the best in North America. I cannot recommend Blue Ridge Marine enough. I live in Seattle, but it is well worth it to drive out of my way to get my boat worked on by Keith. (They have moved to just a few minutes north of Marysville)

Not impressed, I called based on referrals, left voicemails and no answer. Poor customer service…read morewhen we can't start a conversation.

Waited 2-mo's to get our boat in, which isn't unusual. Arrived at the scheduled date in June. They…read morehauled out our boat, then told us it would be an add'l 3-wks before they could do the work. Gave us no discount on the haul-out fee when we told them we weren't prepared to lose a month of prime boating - based on them not having revealed the delay prior to the haul-out. Also, make sure you get a firm written estimate from these guys. Prior to the haul-out, they gave us inexpensive estimates verbally, but once they had the boat out of the water, everything suddenly got complicated and expensive. End of the day, it cost us $1,000 to have our bottom pressure washed and get jerked around. Beware!

Overall they did a good job in some gel coat work and a bottom paint. Their team that runs the…read morelift are very friendly and helpful. They tend to be on the expensive side from what I have seen, but I think that is mostly because they seem to haul out for all of their work. That said l, we will go back when we need another bottom paint or more work.

Kenny is simply the best! He's so knowledgeable and helps keep our vessel diesel engines running…read moresmoothly. Thanks Kenny! John & Linda

I needed a special order part for my Yanmar 2GM20 auxilliary and so called Hatton. The parts guy…read moredidn't seem interested in helping me find the item, and hung up the phone on me. I'll be sure to tell my friends about this unfortunate customer service experience.

Best Marine mechanic sales and repair shop, owned and operated by the best, most honest,…read moreknowledgeable, communicative, Matt MATTSON repaired, pretty much rebuilt my twin engine , Mercruiser 165 inline 6 with Alpha one outdrives..old as they were ,this is my favorite boat of 44 years paying Puget Sound THE ENGINES, OUTDRIVES and New Style Trim/Tilt pumps,,,,the boat has never run this well since new...Best Marine Service place Ive ever encountered From Ballard, to Juneau, to new home here in Poulsbo!!! Thanks Matt...you fixed my dream! Be back soon..when your a Boat nut..it's always something.. LT MONSON Brownsville,WA Boat 1971 BERTRAM 25 MKII Hardtop

They do not stand by their work repair failed Ist time out would not guarantee repair paid twice…read morefor same repair will not return

Great job on my 232 Gulfstream. I'm so stoked to get out on the water this spring and catch loads…read moreof shrimp, halibut and ling cod.

Purchased a used Grady White through Jacobsen Marine. Tom Ross was the broker. The entire…read moreexperience was excellent. Tom notified me, as requested, when a particular model I was seeking came available. Tom facilitated a viewing and helped with the purchase negotiations. When,after a survey the boat was found to need a few upgrades -Tom stepped in and got the work done immediately. And at no cost to me. Took delivery today and Tom helped get the boat clean and sorted out how my truck would best trailer the boat. As a final gesture, he gave me two co2 fired floatation vests that I admired. Could not be happier with my experience. This review is the least I can do to say thank you.

Andrew from Puget Sound Rigging performed a pre-purchase rigging survey for us on a 1970's era full…read morekeel cutter. Andrew provided great information and explanations while performing the survey and provided a thorough document listing issues and recommendations. We ended up purchasing the boat, and also purchased a mast climbing kit through Puget Sound Rigging. Andrew was very accommodating in scheduling of some training on the kit and provided us excellent instruction teaching both my wife and I how to use the equipment. Would use again!

I had quite a few small issues that needed to be addressed on my 30ft Newport sailboat…read more The boat was unsafe and had corroded rigging fixtures, frayed lines, mistied many things and a lot of issues I couldn't take care of alone as a newer boat owner. Andrew and Mike were on time, very knowledgeable, resourceful and happy to explain issues and best practices to me. Some supplies were needed and they were prompt to find quality parts and return for installation. They brought their own tools and tuned the rigging and replaced faulty parts. Their pricing seemed very reasonable, and they fixed and organized a few extra things just to be helpful while they were addressing the main issues. They also met me outside of Seattle where the boat is docked. I now feel confident that my boat is ready for the ocean, and so glad I called these gents! I will call them when more updates are needed.