These guys are not typical towing company! They actually have some compassion and empathy! Yes you read me correct ,a towing company that can and will work with you to get your vehicle back , and not against you so that they can profit off of your misfortune,like far to many other towing companies out there. The guy that came to get my SUV was nice and I could tell he did truly feel bad for my situation, but had a job to do all the same .We joked about My Ford Escape having to be boosted every time I wanted to start the thing ! It was a welcome attitude and smile after what I had just deal with ! Knowing it would be atleast a week until I got paid and could even consider getting my SUV out of towing jail . So when I did call the office to see how much I would have to pay to get my only running vehicle out of impound , there were tears rolling down my face . I have had this situation before and no fault of mine but it still cost me in the end and I lost a good car because of it ! But Darcy and the driver ( sorry forgot his name) worked with me so I was able to affordability get my SUV back ! This would not have been the case with at least one other local towing company out of Didsbury !! Yes I understand this is a business and they are not running charity,and I do know (was married to the fleet mechanic of one of the largest towing company in BC back in the day) first hand that the job these guys do is most times a dirty one ! Tell me honestly more often than not, your not happy to have to call a tow truck as it always means something has gone wrong and that means $$$ Or the other end where the police are involved and they have it impounded from anywhere 24 hrs to 30days ! The drivers put their lives on the line almost daily with most calls,and never know what will be at the other end of the call out when they get to them ! Anyway you look at it, A) It's a dirty job someone has to do B) Try being respect before you start swearing , sometimes it makes things go much smoother for yourself and the company . Thank you again for your understanding and good service! read more

Great service even on a long weekend. He was very friendly and got me on my way quickly. Thank you

Torrock gets a 10 !! Yesterday we were helping a friend move in Airdrie and broke down, Grant the tow truck operator came by with the flat deck to tow us home to Heisler, which is close to 300 kms. There was not a worry, right from the start, could tell he had done this a FEW times. My husband is going through cancer so can't talk much and I did most of the yacking on the way, Grant didn't tell me to shush once, he's a patient guy too !! I asked him how he liked working for Torrock and was sincere when he said his boss and coworkers were really good (which says a lot). Will sign off now. Sincerely, Kevin, Cheryl, Nana and Squatter (Grant knows). Safe travels !! read more

yesterday my vehicle kept stalling as I would try to start it I called my AMA and was told my vehicle would be towed to Ponoka from Edmonton I highly recommended tor towing driver of tow truck kept in contact with me. thank you Lorne read more

The wife was broken down on highway andvi gave her torracks number cause i used them before and we both said the same that there fast, friendly and prices were good and the wife said that they were easy on her eyes...lol read more