I've been coming to this shop for everything from oil changes to checking out a "weird noise" on…read morethe wife's car. Over the numerous visits, I have always been treated respectfully and never overcharged. Whether you're a local or just passing through I can not recommend these guys enough.

On a road trip, had our 2nd emergency of the trip! Called this business and he sounded very kind…read moreand matter of fact. Had to order the part for us from another city which took less than an hour and got us right back on road. Again, he charged us only for the part and the actual labor, no hidden "diagnostic"fees. if you are in a pickle, go here. I loved his parting comment "We don't charge you more just cuz you're off the interstate"

Last Thursday my family and I were making our way out to OKC for my daughters tournament. On the…read moreway we managed to pick up a piece of glass all thanks to a careless driver and started losing air pressure fast. I managed to keep the air pressure up and waited for this shop to open up which happened to be 2 miles from my location. First, I would like to say thank you to this shop for getting a patch on my tire quickly. You literally saved us and didn't try to over charge me. You're quick service and kindness definitely won me over and I am very grateful. If you have any car trouble, I highly recommend Great Plains Tire Service.

Great guys! My car broke down while on a road trip from Indiana to California. Fortunately for…read moreme it happened in Sayre, Oklahoma. I called the shop as they were closing for the day. I was told I could have my car towed to the shop and they would fix it first thing in the morning. After working on it for two and a half hours, they picked me up at the motel and had me back on the road. Their service was great and the price was way below what I thought it would be. I definitely recommend this shop !

Do not use this shop!!!! Worst service ever in my life!! They will give you the run around and take…read moreweeks to do the job if done at all!! Dont expect them to call and give you updates because you will be told they are busy, get hung up on, or better yet be SWORE at. You have been warned, do NOT use this shop!!

This is the most unethical business I've ever dealt with. It's unfortunately the 3rd time I've…read moredealt with them and every time has been terrible. Dishonesty is written off as "people make mistakes " and "fees weren't updated yet".

Highly recommend calling them if you need a tow. I broke down during a cross country trip and they…read moregot a vehicle out to me as quickly as they could. They found out I was military and learned that my fix to get on the road was going to be really expensive, so they helped me on the tow price. They didn't even hesitate to make that offer. Once they got me to my destination they even offered to give me a ride to a hotel! (It was almost 2am) That's going above and beyond. Thank you VERY much. I made it to Virginia thanks to you and I am very grateful for all your help. You made a rough day better.

Was looking for an upgrade on my vehicle. Was greeted by Chasten Musick and the experience only got…read morebetter from there. If I get the opportunity to trade in my vehicle and get into a new one, it will only be with Chasten. He actually had me enjoying the experience

They refused to give this Army Veteran the $500 discount that they advertise online. They also owe…read moreme $1800 dollars for cancelling extended warranty on electronics. It's been over 5 weeks, have heard nothing.

Avoid EC Auto Repair in Elk City, OK. We limped in with a…read moreblown turbo and were met with confusion, severe incompetence, and shady pricing. The issue was obvious, yet staff struggled to diagnose it, couldn't handle basic information, and entered our diesel truck as a gas V10--then wondered why parts didn't match. We were quoted $2,800 with no clear itemization. When we supplied our own part, labor mysteriously jumped from $180/hr to $248/hr. They also tried to tack on $300 for an oil change, another $300 for unnecessary fuel treatment, and a questionable $98 "shop fee" they falsely claimed was required by Oklahoma law. The promised loaner vehicle suddenly turned into a rental once we pushed back on pricing. At that point, we decided to do the repair ourselves--it took about 12 bolts and basic tools. To top it off, the owner became aggressive, attacking me while trying to get my keys and called police while we were finishing the job. The officer was professional, but it says a lot when police are a regular presence there. Bottom line: Disorganized, dishonest, and hostile. This shop appears to take advantage of out-of-town customers. Save yourself the headache and go anywhere else. Every local we talked to said to steer clear of this over priced and shady place.

I went down to Elk city to visit a friend. Ended up at EC Auto Repair. Jesse and his crew were a…read moregreat help. I would recommend them for sure.

We had a problem driving from Michigan to Az, car broke down and we weren't sure if it was drive…read moreshaft or trans. In the middle of an ice storm. Haines Wrecker (excellent service, very friendly and helpful) towed car to next town over to Larry's. This was on a weekend. We rent3ed a car and kept going, called Larry Mon am. He looked at it and found the problem (right front drive shaft), ordered part and had it fixed by the time we drove back through Elk City on our way back home. Never met him, handled everything over the phone - car was fixed perfectly, for a reasonable price, and he made sure it was ready for us. Outstanding service and we never even met (picked up the car late at night).

I received the biggest bolt in my tire. Being in the middle of nowhere, I knew I'd have to drive on…read moreit to have it repaired. I called the day before to make sure they had the tire size I needed, then I limped my car the 15 miles to the shop. When I arrived, I was told it would be an hour. No biggie, so I sat and waited for it. The front lady was super nice and personable, and the shop was small but very clean and organized. I was honestly terrified it was going to cost a fortune, but thankfully they are extremely reasonable on their pricing. I figured I would need a new tire (I was right), and the cost was very competitive. It took almost 2 hours in reality, but I was pretty happy with the experience. My one complaint was that the tire pressure wasn't checked on my car. I guess I'm spoiled with tire shops also making sure the other tires are in good condition. I had another tire that was about 4 pounds lower than it should be, but they didn't take care of it when it was in. I do understand they were busy, but I figured they would check. All in all, I'd visit them again for a new tire, especially for an emergency such as this.

We picked up a screw in our tire about 10 miles outside of Elk City, OK during our cross country…read moretrip from CA to TN. We were able to make it to the shop with our spare. As you can imagine, it was a frustrating situation. We were taken care of immediately upon arriving. The mechanic (didn't catch his name, but tall/athletic build and has sandy blond hair,) took care of the fix quickly and efficiently. We were back on the road within 20 minutes of arriving and the charge was only $12.50. Thank you for turning a stressful situation into a better one!