They let my wife pass out and didnt help her get better after a test. They didn't offer any help in…read moregetting to her car or with my daughter during her time there. Don't get here under any circumstances. Would give it a zero if I could

My teenage son was very sick with GI issues. Took in stool samples for three tests, which believe…read moreme was unpleasant To collect. The female employees were all just flirting loudly with a young man who was there for tests. They " lost" 2 of the 3 samples brought in, which were the imporant ones. Go to Quest.

From my initial phone call to see if they accepted my insurance to the nurses, the doctors and the…read morekind woman who talked me through the CT scan this urgent care center is AMAZING! The best customer service, not just from an urgent care center, but of any service I've received lately. They were all so kind, patient and always asked if I had any questions. Nothing felt rushed at all. I felt heard and that my care really mattered to them. I'm extremely claustrophobic and anxious of small spaces so they showed me the room where I'd get the CT scan and the woman who did the actual scan was nothing short an angel for me! She eased my worrying mind. I honestly hate seeing the doctor so it took a lot for me to come (and find out I had a fractured rib) but if I ever find myself in this situation again I will come back with no hesitation! Thank you to this entire staff!

I work for a major health insurance company and I was seeking care for a previous laceration that…read morewas beginning to get pink and puffy. I checked in on line before 8:00 to be 3rd in line. They asked to see my insurance card and immediately said they don't take my insurance card because we don't pay! I said I work in appeals and I have never had to reve a dispute for payment. I even called my insurance company and said TUAC at Chippewa location is In network Instead of putting Me in a room the I take person was more concerned with the manager had to say and took my credit card "just in case". In the mean time they took other patient before me. An EMT took my vitals . I waited almost an hour in room finally I walked out and the EMT said the provider is coming and I said when? He says there are about 5. Ahead of you!!! I said that's why I signed up for Save my Spot all you care about is $$! I told them they'd get a bad review from me and I'd notify BBB and my insurance company and my employer. Today I look at my credit card statementsand they charged me 50.00!

Very easy online appointment. Very easy sign in through a text message. On time! Meghan was…read moreexcellent. Efficient, professional, and no Pain from the blood test.

Had a pleasant experience getting my lab work completed. I scheduled an appointment online and did…read moreso on the same day. I was surprised to see so many appointments listed for same day. Once I arrived I signed in on the kiosk and waited for my name to be called. As soon as I sat down, the lady came to the door and called my name and told me which room to go to. Once entering the room, the phlebotomist had me verify my name and DOB. The young lady that was going to draw my blood asked for help as she didn't feel confident in sticking me as my veins are pretty deep and hard to find, so a colleague came and assisted her. I appreciate that more than they know as I hate getting my blood drawn. The second young lady found a vein and stuck me once but was unsuccessful in drawing blood. She then went to get a third lady to assist. The third woman was an older lady who told me she has been doing phlebotomy for about 40 years. She took her time finding a vein and didn't stick me until she 100% sure she was going to get what she needed. (Third time was the charm) I didn't feel a thing! She made sure to check on me as it felt like she took about 8 tubes of blood. I appreciate the care I received today and many laughs I got for the short time I was in the office!

Easy to make an appointment, and was quickly seen. Staff were friendly and the place itself was…read morevery updated and clean.

Review: On 8/12/25, I called Mercy GoHealth Urgent Care…read more(South Hampton) because I needed help. At 12:35 p.m., the receptionist hung up on me. When I called back at 12:40 p.m., I was met with hostility from Amy, Tiara, and Passion--who said they were RNs. They refused to let me speak to management or the Nurse Practitioner. When I simply asked for the address to confirm I had the right location, I was threatened with the police. I left that call in tears, feeling humiliated, dismissed, and unsafe. I believe I was denied care because of my disability and a pending malpractice case against Mercy. The interaction triggered my depression, anxiety, and PTSD so badly that I had to seek emergency behavioral health treatment. No patient should ever be treated like this when reaching out for care.

been at this facility for over 35 plus years. the best care ever if your looking for the best care…read moreI suggest you visit this facility Doctor P is the best he really takes good care of me and he is patient , compassionate and a great listener, not a doctor of giving out medication without a great need for it , once you walk into the building you will feel the love and the on site pharmacy so professional and knowledgeable and friendly, it means a lot to me when I walk into the building and everyone knows my name. I would be totally lost without my care team this office and staff like family to me.

I was accused of being non compliant with my stimulant medication by my provider (Nicole Carr). She…read moreprescribed me a stimulant medication and was drug testing me for amphetamine monthly. The only problem is I was not prescribed an amphetamine. She suddenly discontinued my medication and put it in my medical records I was non-compliant. I was then treated like a drug addict and criminal by a member of the front desk staff when I called to follow up. All Nicole had to do was google if Ritalin is an amphetamine. She had multiple opportunities to speak with me about my negative drug tests but chose to try and catch me in a "lie". At best this is human error, at worst this is plain negligence. If Nicole wasn't comfortable or familiar with prescribing ADHD medication, she shouldn't have taken me on a patient as I told her getting my ADHD treated was my main concern. I wasted a year of my life trying to get adequate treatment from Nicole Carr and she failed me. I now see Katie Padberg at Sunny Day Psychiatry who has been compassionate and never once made me feel like I was a druggie or "medication seeking" Stay away from Nicole Carr if you go here.

So glad this location is finally open. Very clean, and bright. Plenty of parking outside. There are…read moretwo entrances/exits getting into the parking lot. Staff were friendly, greeted me upon entry and got me into a room right away. The medical provider was so polite, attentive and compassionate. She listened to my concerns and got my treatment plan together.

I had an unhappy occurrence the night before and didn't want to wait to get into my PCP. I signed…read morein the night before because they were closed and I wanted find out what was going on as quickly as possible. The new one in Webster was what I chose but they didn't have the necessary equipment there (CT SCAN NEEDED) so they referred me to one close by that did. Everyone was friendly and helpful and the place was clean and new. Left and went to the Richmond heights location and will review separately

I was told the doctor would not see my child since I had a vaccine exemption for my child (my…read morechild was vaccine injured and doctor was told). This is because, we now know, the doctors are all paid more if they have 100% compliance for vaccinations for all their patients. Recently at a congressional hearing we found out that pediatricians are being paid by the HMO insurance companies for vaccinating kids. Payment is $200-$600 per child. Many pediatricians making $1 million a year just for vaccinating kids. Practices must keep a certain percentage of patients at 100% vaccination rate to qualify for the payments. Pediatricians stop seeing kids as patients whose parents refuse vaccinations. This is not about health. It's about doctors and insurance companies making millions and billions per year each. It was crushing. My child's former pediatrician who assisted with the getting the exemption due to what he termed 'adverse reaction' and the exemption was granted, retired and moved out of state. He even called them but they would not honor his calling to talk to the new prospective doctor. They are monsters there.

When we were expecting our first, so many friends recommended Southwest Pediatrics to us! We went…read morefor a meet and greet with Dr. Shilpa and really felt comfortable with her. We also got great recommendations about their other doctors, too. I like that Dr. Shilpa is relatable (she seems to be around our age with a young kiddo as well) and she takes time to answer all of my questions (I come almost every time with a list of questions on my phone). She is patient in sharing her expertise and has a kind way of interacting with my child. Now after the birth of our second baby, Dr. Shilpa sees both kiddos. I like that the exchange is very accessible and easy to use. We've called many times during off hours to reach a nurse from Children's hospital. They'll either answer our questions immediately or they'll contact the on call pediatrician and then call us back. It's pretty straightforward to schedule a sick visit the same day, though if you call right at 8:30 when their phone lines open, you might have to wait on hold for a few minutes. The nurses and other staff are usually very pleasant and helpful. I highly recommend Southwest Pediatrics and especially Dr. Shilpa to anyone looking for a pediatrician in south city!