Missed an appointment one time and now they're booked out every time I go in even when the lobby is…read moreempty seems odd to me...feels like retaliation

Gena did an amazing job on my pedicure. Good attention to detail and spent time pampering my feet…read moreand legs.

Always great attention to detail! I get the gel mani/pedi. They're all so sweet, from front desk to…read moretechnician.

My sister and I went on a Sisters Birthday celebration weekend. She had a massage and I had a…read morefacial and both were amazing!! The girls made it very special for us! The ambiance of the salon was perfect for relaxation and recovery after a long week! We cannot wait to return even though we live nearly two hours away! It was worth the trip! 5 Stars!

I requested a cut and dye with some highlights for my fiancee and the employees are very helpful…read moreand friendly.the staff are very nice and the shop is very beautiful excellent quality and professional design.Make sure to make a reservation because they are a very good salon and they are usually booked up but you can get in .

I love Mati!! I've had eye lash extensions for years until recently I had them removed, I tried…read morethe lash lift and tint. The services at Mati are top notch. The staff if always so supportive and give great advice. Recently I had the permanent make-up done with the newest stylist Jaclyn. I AM in love!!!!!

From the owner: Mati Studio is dedicated to providing you with personalized service from knowledgeable staff - all…read moreso you can look your best.

This happened almost a year ago, but I just realized that my review was somehow deleted? Oh well, I…read morewill spend the time to reupload it. While I really like the people at Infinity, I am unfortunately still quite unhappy with how my haircut and style turned out. I graduated college today, so I wanted to get my hair done so it would look nice in my pictures. I had an appointment yesterday. I sent three photos (attached below) in for my inspiration pictures, one for style/cut, one for texture/softness, and one for length. I completed the lengthy new client forms and had a very long consultation with my stylist to ensure they knew how my hair reacts when cut, how my hair dries naturally, the shrinkage, etc. The style I had in mind was a sort of shaggy mullet. I had quite long, wavy hair (around the bottom of my chest in length) when I came in and the length inspiration picture showed I wanted it cut to my shoulders. I have had relatively shorter hair for almost all of my life, up until recently, so I was prepared for it to feel like a big chop. However, the chop felt a bit bigger than expected and when I finally put my glasses back on, I realized the longest parts of my hair is at the tip of my ears. Over 16 inches were gone, which was NOT what was agreed upon. I was not sure what to say since the cut was already finished and I wanted to give it a few moments since I could have just been looking at it wrong. I went to pay and I realized that while I was told it would be $60 over the phone for a "long haircut" (since I told them I had really, really thick and wavy hair), I was really charged $55 for a long hair cut and $15 for extra time. This was frustrating because the $60 price was confirmed over the phone twice and then again in person after the very lengthy consultation. After leaving the salon, I came to terms with my look not being what I wanted or discussed with my stylist. I took a little while to gather my thoughts because I am very non-confrontational, and finally decided to call the salon back to try and see if there was anything I could do to get my hair looking closer to my vision since my college graduation was the next day. The owner offered to meet with me and do a free rust treatment on my hair and a restyle, which did help a bit at first, but ultimately, I think after wearing the hair for a bit, it just looks the same as it did before. When I went to my graduation ceremony, I had three people make negative comments about my hair, and it made me end up feeling quite bad about it for the rest of the day. Honestly, it completely ruined the day for me, and I walked away having absolutely ZERO photos of my college graduation day, which is extra rough since I am the first person in my entire family to graduate college. This was supposed to be a momentous occasion that I would look back on with pride and happiness, but instead, it still makes me feel disgusted a year later thinking about it. Thankfully, after seeing the situation and how terrible, my photographer for my graduation pictures was willing to reschedule until it grew out more. All I wanted was a refund, but its been so long that I know it is out of the picture now. I've genuinely cried so many times about this (haha I wish I was kidding) and I just wish I went to great clips instead or something, because then I could have walked away with the same cut for 1/3 (or less) of the price.

Infinity Salon is beautiful and they really do care about their clients. My children- 21 and 14-…read more have always left the salon very happy and have had wonderful experiences with Danielle and Sara. Sara has always gone the extra mile for me to make sure I am as comfortable as possible during my sessions. She also gives the best scalp massage! The salon also offers other services-esthetics, extensions, and permanent jewelry, to name a few. Every person I have come into contact with at Infinity is talented in their skill set. They have all been very professional, helpful, and genuinely kind.

I have been getting Brazilians for years, despite the pain, lol! I recently moved to the WL area…read moreand had to find a new place. I saw Mal, and she was amazing. Sweet, hilarious, put me at ease, and best of all the least amount of pain ever. She did a very thorough job. Will be back!

Just had an amazing facial from Lillian today. My skin feels soft, and I feel rejuvenated and…read moreglowy!! It was exactly what I needed at this busy time of year!

Kelly is amazing and let me tell you that this wax was painless. I don't know if it was the ease of…read morethe conversation or just the relaxing energy she has or all of the above but she's amazing! I've been waxing for years and she gave me great advice on the questions I had. Oh and the goodie bag with the candy was the cherry on top! Parking is available, she's located in the back of the building, don't listen to Siri lol. Also, booking was super easy and the conformation emails were great and informative.

Listen... When I moved to Lafayette, IN, my hopes for finding a great wax salon weren't high. I've…read morelived in NYC and Los Angeles where competition is very fierce (we're talking the top salons booked out *months* in advance) so I wasn't expecting anyone local to come close to the big-city quality I'm used to. The first couple of wax salons in Lafayette I went to were fine, but nothing special... But then I found Sphynx Waxing Studio, and ladies, I'm telling you: Kelly is hands-down the BEST waxologist I've EVER HAD!! Kelly is attentive, caring, and knowledgeable: she gives the best tips on how to manage in between waxes to prevent ingrown hairs. She clearly cares about her customers, too -- even when I couldn't make it in for a few months, she remembered me & the family drama I told her about during our very first appointment. She makes the process as painless as possible, too. There's still some discomfort involved (she's ripping out hairs, after all) but she knows how to get it done quickly and gently. The best part, though, is Kelly's fun vibe. She's by far the friendliest and warmest wax professional I've ever met -- every time I go to her for a wax, I end up cracking up because she is HILARIOUS. Her infectious energy makes me actually a bit bummed that I don't need to get a Brazilian more often! How is that even possible?!!?!? If it were possible to give Kelly ten stars out of five, I 100% would.

I'm not from the area, just passing through but I'm so glad I took a chance and went to Monarch!…read moreFirst they had a great first time patient discount on Botox. The staff and front staff answered emails quickly and offered help in scheduling. I saw Aimee today. I love that she took the time to really assess my face for what I needed, didn't just go in with everything. Such as noticed I needed less around my crows feet. Which kept the pricing even more manageable. I've only had Botox once before but Aimee did such a great job going slowly with the needle and also injecting slowly. Very little pain, no burning at all even when she warned it might be "spicy". The front desk helped with the manufacturing discounts and even applied a cash discount! Super cute office too!!! Great experience! Highly recommend!

This group is very professional, always very helpful with suggestions, and always listening to our…read moreneeds.

Melissa the owner is a color specialist which I Needed. She…read moretakes her time and has the knowledge of what she is doing. She puts her whole heart into her work and really cares about it. I highly recommend this salon because they are so nice and welcoming. I feel like I am at home. Thank you Melissa for taking care of my hair. I love it.

From the owner: As a Paul Mitchell Salon, we are committed to top of the line training and education so you can…read morerest assured you are getting the very best quality. Whether it's a current trend or a beautifully classic look you want, we invite you to come in and see how our team can help you look and feel your best! All of our stylists are independent contractors and keep their own schedule. Walk~ins Welcome, Time Permitting Appointments Recommended. Specializing in: Haircolor Hair Cuts Perms Olaplex Ombre Custom Hair Treatments Skin Care Body Wraps Massage Manicures Pedicures Body Waxing

Worked me in last minute for a spray tan. I needed a tan…read morefor family wedding that bordered a royal wedding. It had been twenty years since my last "in booth" spray tan. Imagine my surprise when the tan was applied per human with an air brush. This young gal (sorry I forgot her name) was professional, fussy and educational. She actually gave me tips on how to make the tan last. I left Logansport and never looked back thirty some years ago but the service I received was comparable to Nashville, Chicago or Indianapolis. Due to a neurological disease I was wobbly and almost falling over during my treatment but I was given nothing but patience and professionalism to make sure I walked out glowing. I felt like a million with my beautiful tan. As a side note another reviewer complained because a child was not greeted and basically watched by staff. If I'm spending a day at a salon I do not want to hear children whine and demand attention. Cheers, to them for the unspoken no child policy. Yes, I will be returning later this month for a hair processing.

Great place to talk through a consultation idea. Wanted to go shorted and with the help of Chris we…read morecame up with a great plan for my hair.