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    Total Home Exteriors

    2.3 (3 reviews)
    Closed Closed
    Updated 1 month ago

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    Services - Total Home Exteriors

    Bathroom remodeling

    Building additions

    Deck construction

    8 More Services

    Kitchen remodeling

    Guest house or ADU construction

    Manufactured home construction

    Modular home construction

    Single-family home construction

    New structure construction

    Remodeling

    New room addition

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    2 years ago

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    Jennifer M.

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    6 years ago

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    Brown Haven Homes

    Brown Haven Homes

    1.0
    (3 reviews)

    Bryson City NC. Horrible quality. I was shocked at the home nearing competition they sent my…read morewife and I to tour. WHAT A MESS!!!! Terrible framing work. Nothing is straight. Trash everywhere. Hammers used to create holes to mount soffit vents. Bathtub full of trash. I wish I could post pics here!!!!

    I would compare my first home purchase with Brown Haven Homes to buying a used car--nothing about…read morethe experience felt smooth or reassuring. I am thoroughly unsatisfied with how both Brown Haven and Impeccable handled nearly every step of the construction and financing process. A major portion of the closing delay stemmed from a significant oversight by the lender. Key information that should have been caught at the very beginning of the loan process was completely missed. Because of that mistake, we were forced to switch loan programs after construction had already begun. This wasn't a minor adjustment--it changed the terms of our financing in a way that directly increased our long-term costs and monthly payment. It was extremely upsetting, especially because this issue was entirely preventable had the lender performed a thorough review from the start. To add to that frustration, I received an email the very next business day after closing informing me that my loan had already been sold. This was disappointing after months of being told that Impeccable was committed to building a relationship with us and would always be available to help. My actual closing date ended up being more than two months later than originally quoted due to issues on both the financing and construction side. I hired an independent home inspector, and Brown Haven's response to several legitimate findings was simply, "That's just the inspector's opinion," which did not inspire confidence. The quality of the home was below expectations, and it required significant effort on my part to get necessary corrections addressed. Based on my experience, I would not recommend this builder. Once you reach the point of no return in the process, it feels as though their focus shifts entirely to the next customer.

    Total Home Exteriors - contractors - Updated June 2026

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