Hands down the worst experience I have had in over 6 years of real estate investing and being a Realtor. Matt is the poster child for the typical millennial, in that texting and emojis take precedent over picking up the phone and calling your client or my case, I was the Realtor. No sense of urgency, complete lack of communication, missed deadlines that were agreed upon, 2 missed closings, and finally the CEO of this branch decided that asking for an update was too much since Matt went missing in action last week as of Tuesday and then used Thanksgiving as an excuse for not returning calls/emails/texts etc. but did not bother to put the effort in to include an out of office reminder so the title company, listing agent, or myself knew he would not be responding. My clients were "fired" because we expected transparency, communication, and honesty from a lender and asking for an update was too much. Never have I experienced such unprofessionalism from a lender. If I could add a negative star, I would. read more
