I will definitely call Sub-Zero again for our AC needs. Henry came out promptly and was able to…read moreservice both our air handler and outdoor unit. Coils were cleaned, pressure was checked, lines cleaned out. And the service was all done at a reasonable price. Thanks Henry and Sub-Zero!

I'll repeat what Steve T said above. "Sub-Zero" is the number of stars they deserve for a…read morerating. I called on a Thursday. They said they could come out the start of the week. I said OK. They said they'd call back with a precise date/time. I said OK. Over a week later, they still haven't called. So you can not count on them at all. They never showed up.

I needed an A/C work job to top up some marine a/c unit. I called in January 2023 and had to call…read moreanother company as he never showed up. Said he would but never did.

Great! Quick response,, knowledgable factory trained tech, serviced my Dometic units & resolved my…read moreissue. Highly recommend.

Great service. Answered phone right away, very knowledgeable answered all my questions.read more

After having multiple AC companies check out my dripping Mitsubishi mini split, I finally found the…read morecompany to assess the problem and actually come back and fix it! I would give 10 stars if I could. Every one involved in the fix was professional and personable.

Had an issue with our original cleaning, one unit was not cleaned well and requested them to come…read moreback. Only did this due to a strong odor of mold after the cleaning. Took off the faceplate to find it was not cleaned or anything. They agreed and gave my wife a 9 am time slot. She took off work and they continued to push the time right until 4pm/ closing with no return calls. This review will change if we receive a call back or they show up within the time slot or window in the future. They never called back but showed up late. They were friendly and fixed the issue. No complaints and happy with overall service. Will use again in the future.

An air conditioning system is a big investment and you want an installer you can trust. Pablo and…read morehis crew did an excellent job for me. A mitsubishi system with 4 heads. They were quick and efficient and their install inside was beyond my expectations. We did have a small hiccup which they took care of immediately. In KW any repair people are difficult to get. Pablo responded to texts and calls and was here when he said. We trusted his advice while making our decision what to install. If he is available for you job, you could not find better. We had contacted him a 2 years ago about an install on a system that was being given to us. He advised against it as it was too big for our house and would have had problems. You can always find someone cheaper but Pablo is the real deal.

Mr. Curry is a terrible, amoral, viciously lying, timid, con artist…read more I paid Mr. Curry $7500.00 in CASH (HE DEMANDED ONLY CASH, WHILE PROCLAIMING HE WAS THE BEST IN THE KEYS.) IN return for $7500.00 in cash, Curry installed an air conditioning system that was HALF OF WHAT I PAID FOR. See pic - my house does not cool below 77 degrees. Thanks, Curry! Now, I need to trash the entire 2 year old system, and pay A NON-CON ARTIST to completely renovate my HVAC system. $7,500.00 for an air conditioner that NEVER WORKED CORRECTLY and needs to be replaced in 2 years. What an investment with Curry! (lol) A well-known secret in Key West is Mr. Curry - people know him as a con artist - - however, since he's a conch - no one dare dispute him - just lol. See ya in court, Curry.

I paid over $7000 in CASH (Mr. Curry would not accept any other form of payment - that should have…read morebeen a red flag for me,) to install a new central A/C. It was undersized for my house, but I was charged a premium. My living room does not cool as it should. I was promised a 3-year labor warranty. This was all done in a handshake. A part of the agreement was for Curry to install a vent in the living room for extra cooling. Do you think Curry installed the vent? NO! At the first sign of distress with the A/C, Mr. Curry stopped answering my calls for repair. The unit is a little over a year old. Curry does not stand behind his work. He does not answer my calls, he refuses to engage in his promised warranty work. Look, there are MANY A/C companies in Key West that I *should* have contracted. But Curry seemed legit. He was a local and I thought I could trust him. I enjoy helping local businesses... ...however, I should have hired a crew from Miami. My A/C is out again today, and I had to call an outside contractor to fix it. Curry does not stand behind his work. Do you want to take a chance with Curry? I'll see you in court, Curry.

best service in Key West honest…read moreprofessional they do residential commercial restaurants pool heaters David is amazing they have some very long-term staff, that are just awesome The office staff is friendly and efficient your best choice in wey west

I have used Island Refrigeration twice. Techs were courteous, efficient, and informative. 1st time…read morein an emergency - he was there within an hour of my call. Diagnosed the problem and fixed it in under an hour. I appreciated he warned me up front a weekend call was time and a half. I found their price fine. 2nd visit the thing had started dripping water (a lot on a Friday night of course! hate that thing), but this was not an emergency visit. Rob spent time in the attic and ceiling filter access area diagnosing the problem. He explained the problem showed me how to fix it with monthly maintenance and also explained how it could be fixed for the long term avoiding regular visits into my attic with bleach. RME

I live in the Golf course section of Key West, and again, 5 Star Air came to the rescue for my home…read moreAC in a matter of an hour. The AC simply was not getting cold. When the tech Nick arrived he did a thorough inspection of the entire unit, diagnosed the problem, and fixed it within an hour, all for far less money than I thought it would cost. it's nearly impossible to find a critical, dependable service like this in the Keys, but 5 Star again over-delivered, right away. I am a homeowner who knows zero about the guts of a home, which is why I keep this company on my speed dial. Another great service with 5 Star Air!! Buddy. - Key West, Fla

AC was not cooling and we called and scheduled an appointment without any issues. Was able to…read moreschedule an appointment right away. Customer service was great. I received text and email reminders of my appointment. Nick the technician was in and out within an hour. Was able to find the problem quick make the repairs, and confirm the AC was working before he left. We would them again.