Available Services Shopping Options: In-store shopping, curbside pickup, and alcohol delivery.Selection: Extensive variety of wine, spirits, beer, cigars, and accessories. Weekly Tastings: Free wine, spirits, and beer samplings are typically held Thursday through Sunday. Pro Tip: Use their loyalty program, &MORE Rewards, to earn points on your purchases. Always friendly, lower in cost, and fun samplings!!! read more

Total Wine & More - Cheers - Beer, Wine & Spirits Near Me - Knoxville, Tennessee

So many choices! Whether you love wine, enjoy a cocktail, maybe a specific blend of barley & hops, this is the place to find it all. Their is staff all around awaiting your questions of interest. Tastings happen all around the store, so enjoy a taste of something new or different from your norm! The store is always changing up its look, added new features/flavoursthat you may like. Stop in any total wines whether for a gift or for yourself. read more

Check out their monthly tasting events! Tickets are $20. The event is at their big tasting room in the store. Free snacks & finger foods available. I really enjoyed my first event: Discover Douro and Port Wines. We got to try 6 wines from Portugal. I am looking forward to the next one! read more

When I walked into Total Wine & More, all I could say was 'WOW - AMAZING'. The wine section was amazing . I'm more into whiskey, bourbon and rum. and could not believe all the different brands on the endless shelves. The staff is super knowledgeable with all the different whiskey & bourbon - I asked for Blue Run Kentucky straight, the knowledgeable staff member walked right over to the brand I wanted. I really enjoyed walking through this amazing store and buying my favorites. read more

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This is a chain and I really like to support local stores like, Cedar Bluff Liquor (Shout out!) BUT, when my local guys didn't have what I was looking for, they sent me here. They also carry local/regional breweries, which is cool. Prices are hard to beat here. People aren't as cozy as your local shop, but I people are usually helpful when asked. They have a loyalty club but they don't amounts to discounts on booze in TN, so do or don't, but sometimes you earn a $5 coupon for non-alcoholic stuff. read more

Paid these people a good bit of money for a bottle of wine. Didn't taste quite like it normally does, but I didn't think much of it. Next day I was in the hospital with a GI infection. Do not come here, and if you've already purchased something here, pour it out. read more

Great selection of alcohol , but terrible customer service. They are very weird towards freshly 21 year olds and give terrible attitude to them. I'm a paying customer and deserve the same respect as other customers regardless of age. read more

Nice, clean, big store with plenty of parking. Enormous selection of really great wines. Great selection of rums and tequilas. Decent selection of bourbons, although my local Liquor World definitely has a better selection. Employees were super helpful and friendly....truly. Prices were great. Many spots around the store were set up for tastings. Will be back, for sure. read more

I've been going here for the last four years. It's 25 miles away but worth the drive. They must have about any drinks you can think of. Love the case price discounts. This is the place to visit when it's time to stock your liquor cabinet. Here's a pic of just the whiskey section. read more

Total Wine & More - Whiskies and bourbons - Beer, Wine & Spirits Near Me - Knoxville, Tennessee

If you can't find it here, you don't need it best selection in knoxville....I buy all my German Kolsch here...super selection here of all domestic and import beers, wines, liquors read more

Awesome variety, the employees know their stuff. I will definitely be shopping there again.

I have been a customer since day one opening in Knoxville TN. We love your store and have taken many classes on spirits and wine. However lately, this one lady that handles whiskey has been obnoxious. I have had two trials with her at K-Town, and it's just not good at best. I'm saying, she's been showing me as a lone woman that I'm not important to tastings and she is reluctant to give tasteings and her demeanor is just ' I don't like my job or the people that come here" is the vibe I have receieved from her two times in the last 6 weeks. I think you can do better here at this store. She is quite nasty. read more

I have three young children. Chaos is the norm in our home. Therefore, Total Wine is my happy place. Their app is amazing and allows you to order ahead and get it brought straight out to the parking lot and plopped in your trunk...or strapped into the toddler carseat like precious cargo. The store is very well-organized, has some fun promos for the reward program, and a 16% off case deal, dependent upon the size of your booze bottles. When COVID isn't a thing, they have tastings and classes at their tasting bar. You can also find a great variety of glasses, cups, mixers, and small bottles for gift baskets and such. We are thrilled to be near a Total Wine once again, after several years in OH only having Walmart to purchase from nearby. read more

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It's a little pricey on some things. It doesn't carry everything (Not that it should) and it tends to ignore emerging trends. It has a tiny selection of Gin & Rum for instance. I still can't see how to order stuff they don't carry but other stores in the chain do carry. Hopefully this top secret process will be explained to the masses because its not obvious or easy. Parking is close but tight and usually full. Be prepared to walk. Nice check out ladies. read more

Overall, I really like Total Wine. The selection is great and the prices are great as well. Usually I go to the store alone, but I was shopping with my 20yo boyfriend today and thought it would be okay if he came into the store with me to pick up some items that I am unable to find anywhere else. Drove 35 minutes to get there. We went to check out at the counter and were asked to show ID, so I said I'm buying them I'm 21 but he is not yet. There was absolutely no signage on the front or on the website that said he was not able to come in with me and they refused to service me because he's underage. We left and went to see if they had the items at another store, they did not. I decided if he wasn't with me when I went in the store again that it would be fine as I am 21 and he will not come in with me again. I get to the counter and explain that I drove far to get there and could not find them anywhere else. They said i have to wait 24 hrs before they could serve me and that it's a TN law. Been looking everywhere for that law, can't find it. read more

Large liquor store. If they don't have it you don't need it. Free samples just inside the entrance. That was fun. Also, some of the bottles are marked "try before you buy at the tasting counter". Aisles are clearly marked making it easy to find what you want. A lot of foot traffic on a Saturday morning. Must be a popular place. read more

Received some useful knowledge along with some very generous tastings of Tequila & Mezcal...huge difference. read more

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Hey! So I'm not 21. I walked in with my OF AGE girlfriend. She wanted a Wine, but they would not sell to her because I wasn't of age and "everyone in the party needs to be over 21". Which would've fine if that was posted anywhere around the store or in the store. She said "It's posted on our website". I checked.... it's not. Management was rude. 0/10 wouldn't recommend. read more

Biggest Alcohol Store I've even been to. It's like Walmart of the cocktail world. This store has EVERYTHING, and almost always cheaper than all the other liquor stores. Employees are great, always willing to help and even give u ideas for drinks as well. Highly recommend. read more

First visit to this location and it was just like the others: clean, great selection, and reasonable prices. I was looking for a specific bottle of wine for a tasting event and had researched it online to see that they had it in stock. I found it quickly and didn't require any staff assistance on this trip. The store itself is located in the Turkey Creek shopping center, so there's plenty of parking. They do a great job with Covid-19 safety measures, including several disinfectant stations around the store. read more

The site is really difficult to check out on. It took quite a bit to actually get in all the instructions and credit card information. Plus the selection of delivery times is difficult because if the times you pick are not available you have to go back a few screens and repeat the process. The delivery times should let you know right away if they are available or not right when you pick them. But after all is said: The wines are great!!! read more

First time visiting this new huge store. Located in the old HH Greg store it has almost everything you could think of regarding beer, wine and liquors. They have tasting every Saturday so check out schedules for what might be up for those. Beer tasting and such a large selection of beers, national brands, local and global ones. Also impressed with the gift packages they had and many ideas for those who love great wines, quality liquors and craft beers. If you have not walked through this place yet, the time is now. All though the store that had helpful staff to answer questions and help you find anything you need. Great place. read more

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I've been going to this Total Wine for about 5 years now. Every time I go everyone is always so nice and polite. There's always plenty of kegs and choice of kegs. The managers Brian and Kari are also truly the best. For sure the best liquor store in town. :-) read more

Total Wine & More - cold keg - Beer, Wine & Spirits Near Me - Knoxville, Tennessee

Buyer Beware. Yesterday I selected a bottle of bourbon clearly priced on the shelf at $53.99. At check-out it was $70. I walked with a worker back to the shelf to verify the pricing, which he picked off to reveal a $64 price. We returned to check-out only to have him "verify" the $70 pricing! I have seen this happen several times with customers at another Total Wine location. Lesson learned. Shop local. (This review is from the Lexington, KY store. Not sure why it is showing San Francisco.) read more

As always they never disappoint! Large selection and knowledgeable people! Good prices and service. Can you ask for anything else? Oh yah free samples! Always like when there is one in the area! Only wish I had one closer to home! read more

Total Wine & More - Tried something new this trip. - Beer, Wine & Spirits Near Me - Knoxville, Tennessee

I have been procuring my wine and spirits at Total Wine & More since it's opening. The store is bright and incredibly clean (including their restrooms), the aisle are wide and the signage is clear. There are literally thousands of selections. Their customer service is outstanding. Each employee is friendly and are willing to make recommendations or even to order something that is not in stock. Not only do they have wine and spirits, they also have an ample selection of mixers. One of the funnest things here are their educational classes held in a tasting room at the back of the store. And to quote several current Democratic Presidential candidates, "Here's the deal ..." you can't lose anything here. If the "fee" for a class is $20, at the conclusion of the class, you receive a $20 Total Wine gift card. If the class is $50, you receive a $50 gift card and so on. A schedule of all classes can be found on their website or you can pick up a class schedule at the store. Classes fill up quickly. The speakers are always informative and experts in their fields. It's not only interesting but entertaining as well. Great addition to the Knoxville area. read more

Great first experience here! I've been to other Total Wine & More stores and this one was very similar which was nice. I was looking for something specific so I went on their website to find which isle it was in and to see if it was in stock. When I got there the shelf was empty and almost immediately Noah was ready to help and asked if I needed anything. He looked up if they had anymore in stock and found the crates with more for me. Super friendly and accommodating! Would absolutely return here. read more

First visit 5/22. Blown away by the size and selection! Wandering around, Dave, Assitant Manager, approached and offered help. He gave clear, concise coordinates for everything we wanted, said to ask any subsequent questions, and moved on. Not only did we find everything (and more) we wanted, the prices were unbelievable compared to what we have to pay in 'bama! On our return (5/26) we stopped again. This time, we couldn't find a bottle of Buffalo Trace. Suddenly, there's Dave! He remembered meeting us, welcomed us back, and promptly located a bottle cleverly hiding in the back of the shelf. Great experience, fine people, and a great store. Kudos to Asst. Mgr Dave. If only TW&M would come to Alabama! read more

Total disappointment! This big box wine/liquor store promises a huge selection. But, its service is severely lacking. I went one evening with my wife. Both of us are 40 and have kids. Not the type of people who look like underage kids looking for alcohol. Anyway, after spending time picking out wine, I get to the check out and pull out my ID. The clerk sees my wife and says, "I need to see hers too." Since my wife hadn't driven and wasn't paying for anything, she left her purse at home. The clerk said, "well, I can't sell it to you then." The whole episode was pretty insane to me. What if my wife had been in the car or in another part of the store? Indeed, I even offered to have her step outside while I paid. Alas, they still didn't care and said they couldn't sell it to me because they saw her with me. They claimed it's the law (something I seriously doubt). The whole thing is beyond stupid. I've been in grocery and wine stores with my kids before. I've seen other people do the same. Never has this been an issue. Anyway, the place has attitude and is just another big box. I suspect they'll comment on this with a canned response and ask me to waste my time calling their 800 number. That's what you'll get by shopping there -- corporate BS (not that all corporations are bad; many aren't). My suggestion: Go to one of the local shops like Campbell Station Wine. They aren't rude and actually care about your business. read more

This place is always pristine and everything is well stocked and in the right place. They have employees all over the store who are super helpful. I've typically only been there on weekends and they have samples. YES - samples of the alcohol. I've tried different types of wine, liquor, and moonshine. I've bought one of the wines from the sampling before. I appreciate the samples because it gives me a chance to try something I probably would never just pick up and buy. They also have THE CHEAPEST prices in town for beer, wine, and liquor. I find it pretty unbelievable that the place is so nice, the employees are so helpful, and their prices are so cheap. I would also recommend taking these free booklets they have around the store. I have the one on beer and mixed drinks. They are surprisingly very helpful - especially since they're free. These little books rival anything you'd purchase. Finally - they have a room in the back. Before COVID, you could reserve it for private events. I'm unsure if that's the case during the pandemic. But - it's a cool space. read more

Love this place! My husband and I stop in every time we're in Knoxville. Their selections are endless. I love the fact they always have a good selection in the cooler to choose from as well. Large selection of miniatures if there's something you'd like to try. It can be overwhelming so have something in mind when entering. read more

If I could give -0 star to this place I would!!! I have visited this establishment on several occasions and was never treated like I was on today. My spouse and I were checking out and the cashier asked for both of our IDs. I did not have mine with me, but I was not paying and my spouse had hers. We were informed of some BS policy that we both had to present our IDs. Where was this policy the last few times we came to the store!!! Yet I saw another customer that a baby with them. Was the baby going to have to show ID? Or would child services be called because they were purschasing alcohol with a minor present?? I honestly feel discriminated again because I have NEVER heard of such BS! I would steer clear of this store because they are full of crap! read more

Love this place! Staff are knowledgeable and very friendly. Will definitely come back again.

Can't tell you how disappointed I was with total wines today! I have had good experiences and bad experiences here but today was by far the worst and I will be contacting the GM about this. My husband and I shop here often, sometime we bring our children with us, now my kids are not young at all, definitely someone who should be carded when making a purchase but old enough to purchase is they wanted to. (Over 21) I have no problem if you want to card me at the register at all, but they have also been carded just for being with me at the register which I find frustrating as they are not the ones purchasing, I am they just happen to be with me because we are running errands. So today we were walking in the store, neither of my girls had picked up any bottles or were pushing the cart that had 2-3 bottles in it, one of the little carts. We were still in an isle looking at different products, had not even made a move to the register yet when one of the manager comes up to me and asked for my ID, I was a little taken aback , I have been carded at the register no problem but never have I ever been approached while still shopping! I then explained that the two young women with me where my daughters, she seemed a little shocked by this, then started to try to make excuses saying things like, well I only saw you from behind and didn't realize they were your children, she said if she had seen my face it would not have been a problem, so she is assuming that we were all under age? Maybe she should have actually approached me from the front and she could have seen my face. She was making assumptions that had no bases . She then tried to make an excuse that there were no managers up front to card me when I got up front, I told her I had never been carded while still actively shopping and I was not real happy about that. So basically what I'm being told is I can't bring my children into the store with me because they look like adults but one is not, otherwise we will either be a harassed while shopping, or B refused service completely . Got it . I will definitely be taking my business elsewhere read more

Great selection and helpful staff. We've moved to an area without Total Wine so every time we travel we search one out.

Great selection, friendly staff. Would like to see a larger beer selection and maybe larger selection In humidor. But a great place to shop

1 bc it won't let me do zero Everyone in the party must show ID unless you're a child with your parents or a lady that looks of age, regardless if you are along to shop with your husband and leave your id in the car but clearly I am over 21 on sight alone and was literally standing with him. Does it matter to them? Nope! Couldn't buy his bourbon bc she said I needed to go out in rain and get my id and come back in for him to purchase with his ID and debit card. How dumb? Same people chased me through store about a mask. Here no more... read more

The employees are very knowledgeable and helpful the only thing I wish was they would give military discounts.

I had been shopping at Total Wine for 4 years. However, the manager of the store and the cashier gave me an experience that I will never forget. I walked into the store and made it five feet from the front door when I got asked for my ID. I have never been carded entering the store before. I let it slide, but someone who entered "closely" behind me got carded too and left their ID in their car. So, the manager kicked both of us out. The lady behind me felt bad and found her ID in her car and we went back into the store. After rechecking both our IDs, they let us shop. I get to the check out area and make small talk with the customer in front of me while I waited in line. The customer in front of me was checking out and the cashier asked for my ID before completing the purchase of the customer ahead of me. I told the cashier she had a customer she needed to serve, and she can wait to check my ID when it's my turn to checkout. This cashier refused and told me it was policy to check the IDs of everyone in line. Why would a store hold their customers (separate, individual purchases) until everyone's ID in line has been checked? Plus, there was an individual behind me who's ID she did not ask for, but she HAD to check mine. So, she took this group policy guideline of Total Wine into her own hands to back up her ill intent actions. I reluctantly gave her my ID so that the person ahead of me could finally leave. When it was my turn to checkout, the cashier laughed if I asked if she was a new employee and said I could speak to a manager. She would not answer my questions about which policy she was enforcing or where I could read about Total Wine's policy guidelines that state to check the ID of another customer in line without completing the customer's purchase at the front of the line first. Total Wine please get your employees in check because, personally, I will never shop here again. read more

Manager and cashier were extremely rude. Will never purchase my kegs here again. Group ID policy is ridiculous , even if the person is not making the purchase or with the same group in line. Staff acts like they don't need your business and frankly they don't give a s*** if you shop there or not. read more